Microsoft has not certified of my card videoa driver to use with directx [tm] how do I get it certified

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  Hello

  I have a problem of Age of Empires 2 running on my new computer. Keeps displaying the following error message: "cannot initialize the graphics system. Make sure that your video card and driver are compatible with DirectDraw. "Someone at - it solutions to this? I have already visited many forums and trying different solutions; None of them helped.

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  http://www.Microsoft.com/download/en/details.aspx?ID=5264

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  http://www.nvidia.com/download/index.aspx?lang=en-us

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  Hello Michael,

  Thanks for posting your query in Microsoft Community.

  Do you use the TTY call card application?

  You try to follow the following suggestions to solve the problem.

  You try to perform the boot clean and see if that helps because, put your system to the clean boot state helps determine if third party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

  How do I perform a boot in Windows

  Note: See "How do I reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair .

  In addition, that the error message is related to the demand for TTY call card, I you suggest to uninstall and reinstall this application (if you still use it) and then check if it works.

  Uninstall or change a program

  I hope this helps. Otherwise, feel free to write us again for more assistance, and we will be happy to help you.

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