Microsoft installs KB 972270 and KB982132 over and over

Have all the solutions Microsoft fixit, safemode, install etc., KB972270 and KB982132 continue to reinstall and to show that they were installed several times in history, no matter what additional hotfix.

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Hi gg93,

·         The updates are installed successfully?

Follow the steps in the article.

Troubleshooting Windows Update or Microsoft Update when you are repeatedly offered an update

Tags: Windows

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    Hi brigitteserre,

    Thank you for writing to Microsoft Communities. The problem description, I understand that you are not able to install the updates. Provide the following information:

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    ·         You get the error message?

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    Follow these methods.

    Method 1: Temporarily disable the security software.

    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

    Method 2: Put the computer in a clean boot State to see if there is a software conflict as the clean boot helps eliminate software conflicts.

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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