MICROSOFT LIFE CAM MODEL 1393 fails to load at startup.
My Microsoft Life Cam model 1393 does not work properly when booting, i.e. does not open. The only work around I have found is to unplug and re-plug the USB cable whenever I want to use it... fate of as pulling the choke on an old Chevrolet each time that you start it. Once I did the camera performs superbly in all areas, both audio and video. It works perfectly in HD with Messenger, Skype and Google. Once I disconnected and reconnected, I can turn off the unit and open it up without any problems. I am using a PC desktop configuration as follows:
- Processor Intel Core 2 CPU * email address is removed for life private ***@2.93Ghz RAM 4 GB
- O/s = Windows7 64-bit
- Drivers camera = Version 3.20.240.0 = current so-called
- Device Manager confirms that it works correctly
- All the USB ports on the PC work. I tried at various ports
- Uninstalled and reinstalled the unit unsuccessfully.
- Device is not blocked by the firewall.
Any ideas will be appreciated. Thank you... LO
Hello
· You get any message of error associated with the cam of life every time you start the system? If Yes, what is the exact error message?
I suggest you to uninstall the software and other programs related to Microsoft live cam and then install it on the system and check if the problem is resolved. Follow the steps mentioned below.
Uninstall or change a program
http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
Then install it back again on the system by following the steps mentioned in the article and check.
http://www.Microsoft.com/showcase/en/us/details/7f6bf11d-d9d2-4AD2-bde1-0f299804f38e
For more information click on the link below.
http://www.Microsoft.com/hardware/digitalcommunication/LifeCam/Readme/en-us/default.mspx
http://www.Microsoft.com/hardware/download/download.aspx?category=ice
Troubleshoot failures to find the new LifeCam hardware
http://support.Microsoft.com/kb/929087
Thanks and regards.
Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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