Microsoft lifecam hd-5000 problem Installtion

My system is Windows xp home edition. I have uppluged and reconnected to my usb port several times, tried different 2.0 ports, connected my old webcam and recognized computer, restarted my computer several times and reinstalled at least four times. I have two original disk Microsoft hd-5000 3.0 installation and I tried both, I do not see the web cam in Device Manager. I don't understand why my computer recognizes my five or six web cam when you plug it in but nothing when I plug the Microsoft hd-5000.

Hello

1. you get any error message?

2. the Microsoft lifecam works any other computer?

3. don't you make changes to the computer before the show?

Please follow the steps below.

Method 1:

Run the Microsoft Fixit from the link below.

http://support.Microsoft.com/mats/hardware_device_problems/

 

Method 2:

Follow the steps from the link below.

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

http://support.Microsoft.com/kb/322756

How to back up and restore the registry in Windows

http://support.Microsoft.com/kb/929087

Tags: Windows

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