Microsoft LifeCam suddenly stopped working, has error Code 43

I have been using an external camera from Microsoft "Microsoft LifeCam" on my Toshiba 305 and suddenly it has stopped working & and/or is therefore most recognizable when it is plugged.  Any suggestions on how to put it on again.  The camera that came with this Toshiba 305 is very grainy and looks like maybe the goal was scratched and does not have a good video image and the external camera did a great job for me with this laptop.

One of the "warnings" or troubleshooting of the menus said the following:

Intel (R) 82801 G (ICH7 Family) USB2 Enhanced Host Controller

Windows has stopped this device because of problems (Code 43)

Help!  and thank you Bill in Chicago!

Hello Bill,

Thanks for posting your question on the Microsoft Community forum.

I apologize for the inconvenience caused to you.

I understand that you have a problem with Microsoft life camera stopped working in the system and get the error 43.

This issue would have occurred because drivers have been corrupted in the system.

I would suggest trying the following methods and check if it helps.

Method 1:

Error codes in Windows, Device Manager please follow the steps in the link provided and check if it helps.

http://support.Microsoft.com/kb/310123

If the problem persists, please follow method 2.

Method 2:

Code 43: Windows has stopped this device because it has reported problems, please follow the steps in the link provided below.

http://TechNet.Microsoft.com/en-us/library/cc725873 (v = WS.10) .aspx

If the problem persists, follow method 3.

Method 3:

Troubleshooting for the failures to find the new LifeCam hardware, please follow the steps in the link provided below and check if it helps.

http://support.Microsoft.com/kb/929087

Note: To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows

For reference:

Please refer to the procedure described in the article below.

Troubleshooting: Webcams

http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/webcam/LifeCam-Setup

Hope this information helps. If you have any other questions feel free to respond and we would be happy to help.

Thank you.

Tags: Windows

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