Microsoft Lifecam VX-2000 shows black video when the software is installed

Original title: Microsoft Lifecam VX-2000

I just bought and followed the installation instructions to install and operate the lifecam vx-2000.

I tried first to find this product on the support webpage itself, but it has not been listed with the other lifecams. I have no idea why, because he is supposed to be a site of support for their products...

My computer meets the requirements for the software.

However, after the installation, I opened the microsoft lifecam software, the program screen is black.

There is no error message. Just a black screen.

I uninstalled the program and tried to connect the webcam without software and when I opened it upward through Skype video settings to see if she would recognize the camera - he did.

So I'm a bit puzzled as to why the software will not work with the camera.

Thus, once the software is loaded on the computer, the video from the camera stops working, until the program is removed once more my computer.

A little disappointed and do not know how to solve this problem.

Any suggestions or methods to solve this problem will be appreciated.

Hello, Annick,.

You mentioned first validation that you were unable to find the XP driver, is this always the case?

Win XP driver is available here: http://www.microsoft.com/hardware/download/DownloadResult.aspx?category=ICE&type=LifeCam&name=YFC-00001&os=XPSP2x64&lang=en

Follow the same instructions above.

Before installing LifeCam driver make sure that you have at least Windows XP Service Pack 2. You can download service packs using these links:

Service pack 2: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a

Service pack 3: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4&displaylang=en

Activate the automatic update in the control panel: the parameters of control of configuration\systeme and Maintenance\Windows Update\Change

Kind regards

Helene

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Tags: Windows

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