Microsoft Mobile Mouse 6000 "unrecognized device".

Similar Questions

• Error message: this operation requires an interactive window station while trying to install drivers for Microsoft Life Chat LX-3000 and Microsoft Wireless Mobile Mouse 6000

  Okay, so I bought recently when a helmet (Microsoft LifeChat LX-3000) and a mouse (Microsoft Wireless Mobile Mouse 6000) wireless, but my laptop Windows Vista Home Premium is having problems with the installation and execution of the drivers for these two devices.

  Original title: driver for headset and a wireless mouse will not install correctly

  I already had the Wireless Mobile Mouse 3000 and had no problems whatsoever doing this job, but I got it for at least a year I guess. I also installed the software that came with the CD (called Microsoft Mouse, even though it says on the CD Intellipoint 7.1) for the mouse and driver online for headphones (called helmet Microsoft) have also downloaded. However, when I plug in the devices, he's trying to find the drivers. Initially, it comes up with a window saying "New hardware found" and has the ability to "locate and install driver software", despite the fact that I already supposed to be installed the drivers through download programs or to use the CD.

  In any case, I select the "locate and install driver software" and it says "search Windows Update... «for 30 seconds or so, then said «Installing the driver software...» ».

  I then get a message saying "Windows has encountered a problem... etc... This operation requires an interactive window station. If you know the manufacturer of your device, you can visit their website and check the support section for driver software. »

  If I disconnect and reconnect the device, I get the same situation with "new hardware found" and the options for search again...

  I tried both devices on another computer (Windows XP) and they manage to set up automatically even without the software provided on the CD or on the website and work perfectly well, however I need them working on my laptop ;)

  So I guess the main problem is that I get this message "interactive window station" preventing the drivers to install correctly. I have no idea what this means and have spent a lot of time trying to find them online.

  Well, I've resorted to re - install Windows Vista and installed very well both automatically when it is plugged.

  Now to reinstall all my programs... fun fun fun...

  Thanks for your help anyway!

• Microsoft wireless mobile mouse 6000 v2 2.4 ghz dongle replacement

  Is the dongle that came with the "microsoft wireless mobile mouse 6000 v2" replaceable?  If so, where would you get? URL?

  Hi Amishangel,

  You can get in contact with the center of replacement of Microsoft and are looking for the same thing.

  For more information, you can consult the following article:

  How to replace Microsoft software or hardware, order service packs and replace product manuals

• Wireless Mobile mouse: 6000 does not?

  Wireless Mobile Mouse 6000 PDC, there was already a given solution to get them to work?  I have ensured that the proper drivers are downloaded, there are new batteries and so on.

  Hello

  The Wireless Mobile Mouse 6000 has a 3 year warranty.

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  The mouse comes with a support tech 90 day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps.

• Wireless Mobile Mouse 6000 has no light, so unfit to work.

  Hi, I recently bought a Wireless Mobile Mouse 6000. After that I installed the driver, inserted a new battery, the slight mouse still does not turn on and if it doesn't work. He said however, "the driver has been installed and working properly.

  Solutions to solve this problem is highly appreciated. Thank you!

  Hello

  You can view these methods:

  Method 1:
  Please refer to the provided Microsoft articles below and check if the steps help you solve the problem.

  http://support.Microsoft.com/kb/321122

  http://support.Microsoft.com/kb/838398

  
  Method 2:
  If the problem persists then relate to the link to get help on the question - below

  http://support.Microsoft.com/select/default.aspx?ln=en-us&target=assistance&x=14&y=15&C1=502&

• Microsoft Mobile Mouse 3000 does not

  I have a relatively new Microsoft Mobile Mouse 3000 which has just stopped working. The mouse has functioned well for three months. I just changed the battery in the mouse. I plugged the transmitter into the USB port after starting my laptop. Normally, there is a green light that turns on the top of the transmitter. Now there is no light and I get an error message on the display, indicating that the USB device is not recognized and that the unit is defective.

  Help, please.

  Hi RJ Moy.

  Thank you for using answers Forum.

  I found an article that can help you solve this problem:

  http://support.Microsoft.com/kb/315973

  Follow the troubleshooting steps if you want and let us know how it works.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft Mobile Mouse 3000 lock as I am scrolling

  original title: Microsoft Mobile Mouse 3000

  I have this mouse model 1359 and he became addicted to my desk at work. It doesn't seem to work well at all and was wondering if it the wrong kind of mouse for a desktop computer. It crashes as I am scrolling and I spend the time stirring my mouse to do by moving and it also seems to jump over things. It happened on multiple computers. Ive tried to move the connection to a different usb port and it doesn't seem to help. Very much a pain, please help

  Hi KrystalNicolaides,

  ·         Did you the latest changes on the computer before this problem?

  ·         You receive an error message?

  ·         What version of windows operating system is installed on the computer?

  I suggest you follow these methods.

  Method 1: Follow the steps in the article.

  http://support.Microsoft.com/kb/838398

  Method 2: Try to change the mouse settings. See the article.

  http://Windows.Microsoft.com/en-us/Windows7/change-mouse-settings

  Method 3: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.

  Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startupmode.

• How can I reduce the DPI of my "Microsoft Comfort Mouse 6000"?

  Is this possible? I installed the drivers, but the only thing I can do is the remapping of keys.

  Ok

  First of all, my experience tells me that maybe it's that you have installed the wrong driver. Please can you tell me exactly what that driver you have installed for 'Microsoft Comfort Mouse 6000' and where you got to?

  Second, if this is the correct driver for the Setup programs start menu look.

  Microsoft Web site implies that the latest intellipoint (mouse from Microsoft software/drivers) is probably 8.15...

  http://www.Microsoft.com/hardware/en-us/d/comfort-Mouse-6000

  If this isn't what you have installed and then try and see what happens.

  Please mark this as useful or response if applicable.

  Tricky

• How to restore a side scrolling for USB Microsoft Comfort Mouse 6000

  My question is quite simple as shown above in the title:

  How to restore a side scrolling for USB Microsoft Comfort Mouse 6000?

  I'm running Windows 7 x 64 professional, and everything went well & smooth (my 16 GB of RAM much help on that) until

  a few days ago when I noticed - after some windows recent updates there is no icon scrollbars appearing when you click the mouse wheel and therefore there is no scroll option in one of the browsers, I use Mozilla or Google Chrome or IE.

  Everything in trying to solve this nuisance, I must say I did a lot of web research.

  I also read and tried all your technicians where suggesting that solutions in the articles:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/facing-issues-with-Microsoft-Optical-USB-wheel/5e4ce992-83e1-460A-8bd2-99ceb1bf0756?auth=1

  and

  http://support.Microsoft.com/kb/303091

  ... Change usb port, haven't set all the default settings, no improved pilot using IntelliPoint 8.2 64 bit for Windows 7, don't have to uninstall/reinstall drivers, have accessed HID service and set it to Auto etc.

  It doesn't help

  Nothing else to try?

  Dan

  PS side that neither on the side of scroll my mouse goes really well (where the mouse has not suffered any material damage or other concerns)

  Small update

  Today I take back my previous Microsoft Intellimouse Optical Usb and that works like a charm, including a scrolling sideways feature smooth

  I must say 2 things:

  1. I replaced it because I wanted a mouse blue laser instead of the red light of the IntelliMouse laser to adapt to the blue of the Razer Lycosa keyboard and now I regret it because vousLe mousey is in possession of someone else family: p

  2. I have test the mouse USB of Comfort 6000 on another PC-work on Windows XP and also not on the side scrolling is so clearly hardware failure of the intermediate wheel after a few less than 7 months

  I'm starting to consider that this 6000 comfort USB mouse (which is not one of the cheapest) was a bad choice because it lasted not more than 7 months, despite a decent use and friendly of TI - i don't play shooters or those games that are material mouse pointing.

  In conclusion: he certainly wanted to consider other mice light blue other businesses that might last longer

  Sorry for my post that you lost some of your time

  so:

  CLOSED TOPIC

  Hi Dan,.

  I appreciate the efforts you have made and I thank you for sharing the information. Your comments would probably help some users faced with a similar question.

• Microsoft Mobile Mouse 3500, scrolling problems

  I bought a Microsoft Mobile Mouse 3500 target a few months ago and it works great so far. When I scroll it jumps a long distance and is not smooth. I tried to lower the speed of scrolling in the mouse settings, but it does not fix it. The only way I can break free, it is by downloading an app on the app store for Google Chrome (I don't know the name of the application). Help, please. Thanks in advance.

  Unplug the receiver to the usb port.   Plug it in again.

  I can only conclude this is a bug in the firmware/hardware and the receiver must be restarted.   It has nothing to do with the drivers because it happens with windows, osx and linux.

• Cannot use mobile mouse 3500 "unrecognized usb device".

  Original title: mobile mouse 3500

  Mobile mouse 3500 has malfunctioned. "unrecognized usb device". This has happened once before. It seemed to correct itself when my computer is doing a weekly update. I did an update manually, but the error has not corrected itself. This mouse is only a few months old.

  Hello

  What operating system do you use?

  Step 1: Try to run the fix it tool to the article below and check.
  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/

  Step 2: Update the driver for this device using the audit and the Device Manager.
  Reference: http://windows.microsoft.com/en-us/windows-vista/Update-a-driver-for-hardware-that-isn ' t-work properly

  Step 3: Uninstall and reinstall the driver and the software for this device.
  Reference:
  http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program
  http://www.Microsoft.com/hardware/en-us/downloads

  I hope this helps.

• Microsoft wireless mouse 6000 v2 just stopped working

  I bought 6000 Microsoft wireless mouse and keyboard a year ago and just mouse combo has randomly stopped working.

  I turned off my computer and the next day it turned on and the mouse does not work now.

  -J' put in new batteries and re-synced it and who did not

  -J' tried to connect on the other USB ports, which did not work

  -J' reinstalled the driver, who did not work

  -J' tried it on my laptop and it doesn't

  I think that my warranty has expired as well.

  Microsoft please help, there was no sign of him dying off the coast, and I don't see what anyone who would have triggered this.

  It just seems odd that one day that shut down you your computer, and the next day your mouse does not work.

  Hi BrandonBB,

  ·         Remember to make changes on the computer before the show?

  ·         You receive an error message or error code?

  I suggest you follow the steps in the bottom of the article in the Microsoft Knowledge Base to resolve this problem:

   

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Let us know if it helps.

• Microsoft Mobile Mouse soluble problem by exchanging the transceivers?

  Hello

  I have my third Microsoft Wireless Mobile Mouse 4000.
  The first two had one of their mouse buttons stopped working does not correctly one after more than two years, it is not perfect, but I can tolerate that, I really like this mouse otherwise.
  Now, I ordered a replacement and it behaves strangely:
  It seems to stop working from time to time for a short moment, the mouse cursor then moves as if my hand trembled and then returns to normal.
  I checked the following until now:
  -My Logitech Wireless mouse works very well (it's not my hand ;))
  -The distance between the transmitter/receiver and mouse is short (less than a foot, I use it with my laptop)
  -The batteries are charged, the led is off. No, not green
  -The drivers are up-to-date
  Operating system is Win7 64 bit.
  I tried to find the mouse to work with my old Microsoft Mouses nano transceivers but no luck: the mouse cursor does not move.
  I guess they work on frequencies of difference or something.
  Is it possible the frequency as my last mouse is disturbed by something that is going on and outside?
  Is it possible to change the frequency?
  Is it possible to configure one of the old radios to work with the new mouse?
  ID prefer it if I don't need to send back it.
  Kind regards
  Jens

  Is it possible the frequency as my last mouse is disturbed by something that is going on and outside?

  Is it possible to change the frequency?

  Is it possible to configure one of the old radios to work with the new mouse.

  (1) it is possible, but probably not in this case

  (2) NO.

  (3) NO.

  I return it for a replacement.

• Cannot move or leave the pointer to stop in a place using Microsoft Wireless Mobile Mouse 6000

  Original title:

  I can't find a way to get the mouse move or allow the pointer to stop in place so I can use the keyboard correctly.

  Hello

  1. what version of Windows is installed on the computer?

  2. what program are you using when the mouse starts to jump around?

  3 are you aware of any changes made to the computer, before the show?

  Assuming that you have installed on the Windows 7 computer, follow these steps.

  Method 1:

  Step 1: Safe Mode

  Start your computer in safe mode and check the number.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2: Clean boot

  If you are not facing the problem in safe mode, and then put your computer in a clean boot and search for the question.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: once you have determined the problem by using a clean boot procedure, follow step 7 in the article to restore your computer to normal startup.

  Method 2:

  Check out the following link.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  See also,

  Change the settings of the mouse

  http://Windows.Microsoft.com/en-us/Windows7/change-mouse-settings

  I hope this helps.

• Wireless mobile mouse 6000 works do not!

  What happens to my games on facebook, my mouse does not respond as before. Dried meat.

  Hello

  Thanks for posting!

  1. have there been recent changes to the system before the show?

  2 is the issue limited to play games on Facebook?

  3. what Web browser do you use?

  4. the problem occur with the mouse while using with all applications?

  Method 1:

  Follow the link and run the hardware and peripheral troubleshooting tool. Check if it helps.

  Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2:

  Follow the link and follow the steps. Check if it helps.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Answer with the results, I would be happy to help you further.