Microsoft-new Xbox360-problem display of purple and green it is defective?

I just bought a new xbox360 for Christmas and since the purchase, he showed color display only green and purple. Once when playing adventures with the kinect, all entered colors automatically, but it has not changed and when to use again another day it was back to the purple and green screen.  Not happy at all, the console was very expensive and should work fine.

Woulds appreciate your advice or any information where I can get help for this problem thank you.

Hello

It seems that the cables may need to be plugged in all the way.  In addition, please make sure that the colors are adapting successfully.  Connect it to another TV.  If you still encounter problems with the console, I suggest to go back to the location that you bought.  I hope that this information is beneficial.

Thank you

Aaron
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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