Microsoft outsource security on personal computers patches?

My friend, informed through incessant alerts then on the internet she had serious Trojan and virus problems, clicked on the link provided in the ToolTip. As a result, a startup with sound alarms screen and a phone number to call to solve the problem. Dialing the number, the security firm, Tech help Expert, informed her that for $200 they would remove the virus in line, to which she agreed. She also called me and when I got the "fix" online was in the process. Quickly, I checked the papers in the history of Microsoft Defender and firewall. There is no incident or violations and I have set out to stop the process and restore to reset the computer to an earlier time. After payment, we called the security cabinet, and that's what they claimed. Microsoft has contacted them due to violation of the security of the firewall. That is why their number came to my friend to call. Microsoft outsource fixes security for personal computers and, in the affirmative, is Expert help Tech one of them?  Paul

Microsoft outsource fixes security for personal computers and, in the affirmative, is Expert help Tech one of them?  Paul

No, Microsoft will not provide this service. It is a popular scam.

Tags: Windows

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