Microsoft Phone scam

Similar Questions

• Microsoft Technical Support phone scam

  Hello, I recently received a call (about 5 minutes ago) from Microsoft. They claimed to be Microsoft technical support. They told me that my computer has sent a lot of warning and error messages to Microsoft. They said that messages and stuff said that my computer had downloaded malicious software malware and it could damage my system and internal hard drive. Then they told me that they did not answer me and now called for helping me solve this message. (I stopped to think about what they said because I had been having a lot of problems of slow boot and Windows taking almost 5 + minutes to start). So I played along for a while, but only for a minute. The first guy says let me connect to our senior technical specialist or something like that. Then I logged. The second guy says: "Hello my name is ___ Snyder (I remember only the family name)." They have given me in my observer of events and after I hung up with suspicion and Bishop/confidentiality. They tried to call me again, but I rejected the call. Please give me advice on this issue. I want to know if it's a scam to take over my computer and steal my identity, etc. or is it really Microsoft tries to help to fix my computer.
  Some info on the "technical support guy":
  Both were men. We had a strong accent from the Middle East while it had a slight accent Middle Easterners to it.
  One of the men claimed to be the main _ (don't remember the average Word) specialist. It was called _ (don't remember the name), said Snyder.
  Track of the location of the call. Approximate location is the New Hampshire, USA. This is as far as I know
  Help, please! Also give suggestions on anything that might be necessary to change etc.

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Scams by e-mail or web: how to protect yourself - understands what to do if you
  think you've been scammed.
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  How to recognize phishing e-mails, phone calls or links
  http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

  In the United States, you can contact the local police to the FBI, Attorney general, and
  consumer watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the
  Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
  (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Nor would they know if any errors
  It exists on your computer. So those are the frauds or scams to get your money or
  worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently: Microsoft has no
  for you unsolicited telephone calls help fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  Phone scams
  http://www.consumer.ftc.gov/articles/0076-phone-scams

  Limit unwanted calls & Emails
  http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emails

  National do not call registry for
  https://www.DoNotCall.gov/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Phone scam. Call claiming to be from Microsoft.

  Original title: phone scam

  Received a call from 23-456-7809 today, and he told me he worked for Microsoft and said that my computer has a lot of viruses from the internet. He was also an Indian man. Then he told me to go to run and type 'inf', from there, he said all these files affect my computer and remove any that you don't recognize. I delete anything thankfully. After that he told me to type something else in the Run dialog box and causes the word "cat", I don't remember what the rest of it was but it was a www site. This is when I knew this guy was playing me. I was not followed to type in the site "www" and "cat" in the Run dialog box. I hooked immediately after. My question is if I am at risk because I typed in 'inf '? Give him no personal information or credit card etc. numbers. Just did my Norton anti virus run and 36 risk came after the call that have been removed from my computer. I've was type in 'inf' in the run box for this guy, Im right ok?

  It took anytime control of your computer? The part 'cat' makes me leary. If it did not control, he could well have stolen information that puts you at high risk. insofar as a bank or other sensitive sites, you have the passwords for.

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

• phone scam - Asian speak Microsoft chap

  I'll keep this short.  Saturday, January 11, 13 evening 20.20. phone call from Indian call chap Jordan a microphone expert tec in uk, NY Bristol - said I have reviews messages sent to MS and they are there to deak with this...

  I have regarding the ID or the verification of his status and to assure him that I'll click all the clicks he needs but just need to be sure that it is legitimate.

  I ask his address that he told me he's in Bristol of New York... USA... (there is no Bristol to New York.  Maybe Vermont but not NY...

  I cut it 3 times deliberately and he gets restless I apologize sincerely, it continues and asks me to connect to the internet. I do, before I go any further than I ask him his local address, it gives me 51 Kennard road Kings wood, Bristol BS15 8EB. , I cut him again. It has rings back I say he didn't there has no Bristol to New York he apologies and sorry to say he meant Birmingham, no, sorry error of Bristol.  I say I would give her a ring of my magic Jack and ask for her number, he gives me a number of bristol which is his Office I confused with number removed from the screen before writing this (so annoyed) situation this chappy is supposed to be.
  https://maps.Google.co.UK/maps?q=BS15+8EB&ie=UTF-8&HQ=&hnear=0x48718f9179175ee5:0x7073da8b1f826c37, Bristol BS15 + 8EB & gl = uk & ei = sQp0UpiALI6jhgf29YDYDQ & ved = 0CIsBELYDMAo
  in any case, he talks to you through the events window and you repleat gets him what is on the screen and asked to find the delete button, on the right click of the warninng error. There is no apparaently and him say it is serious and then enlisted your help to give him access to your pc by quoting ' WWW.JOIN.ME IT SAYS AFTER HAVING typed THIS one back and complete other details I ask how is - it cost me at the time leave just to get this done first, he replied.»   I hang up and let him hang.   and report the scam to the meeting.
  don't fall for this guy they get really angry when you request approval and verification of the work... my 3rd call in a month...
  I need to run excuse any spelling etc. die of hunger... Thanks, hope this helps someone.

  Hello

  Thanks for the post.

  It is one of multiple scams like him on the Net

  And here's what you need to do if you fall for it.

  We have all the errors and warnings in our Event Viewer

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You are the only person who knows if you gave them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

• Windows Support Group Technical Department

• Microsoft Research and Development Team (team of Microsoft R & D)

See you soon.

• Microsoft Phone Call re: licenses

  I received a message from 'Microsoft' my licenses were obsolete and Microsoft was to stop.

  There was a phone # to call.

  I don't know what they are talking about.

  Is it a scam?

  Thank you

  Hello

  SCAM.

  This is general advice that give us on telephone calls from people claiming to be from Microsoft.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You are the only person who knows if you gave them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Report phone scams

  • Help Microsoft to stop cybercriminals in reporting of theinformation about your scam phone.

  • In the United States, use the form of complaint to FTC Assistant.

  • In Canada, the Canadian Centre for fight against fraud can support.

  • In the United Kingdom, you can report the fraud as well as the unsolicited calls.

  See you soon.

• 'Microsoft' phone calls

  No Microsoft or other microsoft representative (would) phone consumers in order to remove the problems of computers to consumers?

  N ° it's a scam that lasts years. I hope that you didn't do anything, they asked.
   
   
  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
   
  
  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft 
   
  
  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
   
  
  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
   
  
  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

• phone scam?

  Hiya, I got a ring of guy saying it was Ant support for Microsoft that my software warranty had expired and that my computer was in danger of break up at any time from last week. computer is not even a year and I haven't finished to pay off so its under warranty HP iv business starting. is it a scam? He called again (same guy) yesterday and said: it will cost somewhere around $400 for the lifetime warranty, I told him I don't have money like im a mother soloist and live from one week to the other guy all he got in a bad mood and told me not him to blame if my computer goes down! is it a scam?

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Scams by e-mail or web: how to protect yourself - understands what to do if you
  think you've been scammed.
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  In the United States, you can contact the local police to the FBI, Attorney general, and
  consumer watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the
  Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
  (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Nor would they know if any errors
  It exists on your computer. So those are the frauds or scams to get your money or
  worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently: Microsoft has no
  for you unsolicited telephone calls help fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Computer phone scam?

  I received a phone call from a person claiming to be with Microsoft, saying that they have detected the malware on my computer.  They led me run some diagnostics, Event Viewer, which showed more than 2,000 error and warning messages, and another page that shows the various functions of Microsoft Works does not.  Then they directed me to a site called Ammyy to give them a connection to my computer remotely and allow them to delete the malware.  It seems not legitimate, so I hung up.  This is - possbily a call legitimate Microsoft or obviously a scam?  If a scam, what is the significance of all these error and warning messages?  Thanks for any help on this.

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. Hanging up was the right thing to do.   :)

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

  It is best to think of what you see in the observer of events as events (where the name) instead of all being errors. For more information, please visit:

  http://windows.microsoft.com/en-gb/windows7/what-information-appears-in-event-logs-event-viewer .

• Technical support phone scam?

  Hi all. Earlier today, I phoned by someone claiming to be from Microsoft technical care; He said that my computer has been infected with a new virus (Trojan something?) and generated a lot of error messages. He asked me to download a software to help solve this (www.teamviewer.com); When I asked him to send the confirmation email that he was from Microsoft, it is very aggressive, said my license may be cancelled and finally told me to ' go to *'. Is it possible that this could be a real MS technical support call: the way of the appellant does not, but he asked me to watch some log files that to my uneducated eyes, seemed to have a lot of error messages, but I help but feel it is a scam.

  Hello

  Of course, it was a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Phone scam Australia - information and report

  My husband received a phone call earlier today, a woman with a strong Indian accent, saying she was from the Windows Support on behalf of Microsoft.  She said our computer had sent several error messages to Windows and the computer would crash in 24 hours.  He doesn't know even how to activate it, so he asked her to call back after work, when I'm home.  She recalled, and I said that I was eating so she could call back in an hour, because it sounded suspicious and I wanted to check online and see if I could find out whether it could be legitimate or not.  I saw the warning on the site of Microsoft Australia and also google and read a lot of posts about people getting ripped off and I have taken note of what they would ask.  Nancy recalled, and said she would put me through to a technician who could help me solve my 'problem '.  A man named Patrick, very strong Indian accent, asked me to do a number of things to get to the place where I could look and say that I could see triangles of gold and files with red crosses next to them and I said yes, even though I had yet to open anything.  He said there would be a single registration fee and then it could set.  I call it a lie you know what and a few other choice things and hung up, but I managed to get the company name and website address, if they are real, and they are as follows:

  Global technical support

  DO NOT CLICK on THIS www.gtechsupport.net, it is here for information only catch the fraudsters!

  I hope that catch them you!

  Lake

  Post here about it is good in it's aims to warn other people.  However, you do not talk with Microsoft during the publication here.  If you want to report to Microsoft. contact with them, as described here: http://www.microsoft.com/australia/presspass/post/microsoft-issues-warning-on-phone-scam

  I noticed the date in the link above.  About a year ago, Microsoft issued this warning.

• Phone scam Telling me My P.C.Is completely infected...

  Original title: phone scam Telling me My P.C.Is completely infected... THEY even CALLED me ONCE!

  I received another call phone yesterday\telling me... Your computer is INFECTED evil!  didn't everyone looked in these

  fake-call yet?

  Hi RodgerMorrison,

  These calls are a scam; For more information, see the article.

  http://www.Microsoft.com/security/default.aspx

• Divine group phone scam

  I got a call this morning from someone who said they were technical support for all users of Microsoft and proceeded to take control of my computer and show me a bunch of errors on my computer and I was in danger of my emails being hacked. They said to my computer license had expired and that's how they got my phone number.

  They simply call random numbers and now your computer has been compromised.

  Quietman, see: I was hacked... What should I do?
  http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944

  Download the free versions of these tools. First check the updates and then run a full scan with each.

  Malwarebytes Anti-Malware
  http://www.Malwarebytes.org/products/malwarebytes_free

  When offered, uncheck the box: activate the free trial version of Malwarebytes Anti-Malware bonus.

  AdwCleaner
  http://adwcleaner.en.LO4D.com/

  SuperAntiSpyware
  http://www.SUPERAntiSpyware.com/

  Junkware Removal Tool (free)
  http://www.bleepingcomputer.com/download/junkware-removal-tool/

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report a scam to technical support
  http://support.Microsoft.com/reportascam

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

• Potential phone scam

  Dear Microsoft product support,

  I got at least 3 calls from the same person who claims to be a Tech from Microsoft IT, and he says he's from New York.  He says that my computer is turning off the messages and I need to fix my computer and he wants me to get on the computer and allow it to help me fix the problem.  I don't think I have a problem with my computer.  It has a foreign accent, possibly Indian and I do not trust him enter into my computer.

  Do you think that it is a scam of phone and I should just ignore him in the future since it is supposed to call back me about 20:00 tonight or simply hang up when he calls.  Please notify earlier.

  Resp/Hugh Morton

  It is a well known phone scam which last for years. Microsoft does not control any PC and has none of the unsolicited calls. He doesn't even know your phone number - how could it?

  In no case give the appellant access to your machine.

• Microsoft Finance scam - refund Department Possible

  I got three calls pressing me to access my computer to pay back me the money paid to a company of tech support for one year.

  The appellant says that the work of the company to Microsoft, but it is not Microsoft. The appellant said that it is from the Department of Finance-refund Microsoft wants ordered me to go online to fill out a form to get a refund on my credit card.  His name given, even if obviously Indian, is Alan McKenzie, a FL phone nbr. 239-400-3725 he explains that already have Microsoft and thus have free technical support and should not pay using support outside tech.  I am very confused. He says Microsoft will refund my money when filling out a form online request of course my credit card information. East - another scam. Company I paid for additional technical support seems very, very ligit ad warns me such calls cold and do not entertain at all and no access to the computer.  Who is the real guy?

  It's a scam. Microsoft does not call you if you ask them to call you.

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Report phone scams

  • Help Microsoft to stop cybercriminals in reporting of the information about your scam phone.

  • In the United States, use the form of complaint to FTC Assistant.

  • In Canada, the Canadian Centre for fight against fraud can support.

  • In the United Kingdom, you can report the fraud as well as the unsolicited calls.

  Source + more information: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  And read: http://blogs.microsoft.com/on-the-issues/2014/12/18/microsoft-takes-action-tech-support-scammers/

  and: https://blog.malwarebytes.org/tech-support-scams/

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.howtogeek.com/180514/the-%E2%80%9Ctech-support%E2%80%9D-scammers-called-Htg-so-we-had-fun-with-them/

  See you soon,.

  J

• Tech support phone scam

  I'm being bothered by a rude woman of the 001511899180 number that says it is Microsoft, wants much info about my computer and says that it is at risk.

  who is she

  Why is computer suddenly endangered when all security options seem to work

  who gave him my phone number at home, the authority to crack down, me, the right to discuss with me and be rude

  Moved to Virus & Malware

  Original title:? scam company

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report the scam
  http://support.Microsoft.com/reportascam

  Scams by e-mail or web: how to protect yourself
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

  And see this post by bhringer
  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply