Microsoft support family does not - I can't ask a Web site adding the admin

I set up a computer to a separate user and allow only Web sites that I approved.

Recently the user tried to go to a Web site that is not on the approved list. They tried by e-mail a request to add the URL to the approved list, BUT when they click on your email request, the window do not appear which allows them to complete the application.

I tried to manually add the site, but it still does not work.

I found that adding through an application works better, but for some strange reason, it no longer works.

Please advise on a solution

Thank you

This problem is persistent in recent weeks and hit in all Windows 7 users who I have spoken, but Microsoft still apparently does not respond when asked if they checked things on their end.

In the meantime, I think I have a solution to your problem with the addition of the site manually.  I assume that you will on the Security Web site for the family, go to the green list and manually add it?  The filter is automatically updated after doing this. Go to the start menu and search for "parental controls." Open the program that simply says "Windows Live Family Safety" and look in the upper right corner for a refresh button. That should force the settings that you changed on the site is taken into account.

Tags: Windows

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