Microsoft thinks I have Windows 6.1

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• Is it permissible for the 77-177 (questions), training (Microsoft project), I have windows 2010 R2

  Is it permissible for the 77-177 (questions), training (Microsoft project), I have windows 2010 R2

  Hi, Donna.

  According to me, that it would be better if you posted your questions in the TechNet forum for assistance.

  This is where professionals share their expertise.

  http://social.technet.Microsoft.com/search/en-us/forefront?query=Windows%202010%20R2&refinement=71&beta=0&AC=8

  http://TechNet.Microsoft.com/en-us/SharePoint/fp123618.aspx

• HP Pavilion Media Center m747On desktop computer. Not sure but I think I have Windows 8.

  I get an error message when I turn on the computer. The error is "RUNDLL error loading c:\windows|svonerg.dl the specified module is not found" got this message quite some time and do not know how to fix it.

  Your computer is originally shipped with XP Media Center Edition 2005.
  http://support.HP.com/us-en/document/c00619308
  If you have Windows 8, then it has been upgraded. A system file is missing or damaged. The easy response is to back up your important files and do a full restore of the Hp system - this will eliminate completely all files and you need to reinstall your software and re-download the updates of Windows.
  The hard method would be to read and execute the steps described in this document to support: http://support.hp.com/us-en/document/bph07850

• I think I have a virus called the guardians windows utility and I run microsoft security analysis not removed it. What can I do?

  It displays a page of scan and stops me to access different programs on my computer.

  Try running scan using Windows Defender version offline beta, take a look at:

  http://Windows.Microsoft.com/en-us/Windows/what-is-Windows-Defender-offline

  And

  http://cyberdefend.WordPress.com/2012/01/07/boot-Windows-for-scan/

  If the problem has not resolved, then contact Support for Microsoft Security:

  https://consumersecuritysupport.Microsoft.com/default.aspx?ProductKey=pcsafetymalware&task=Diagnostics&mkt=en-us&St=1&wfxredirect=1

• Windows think I have a 3200 x 1800 display when I only 1600 x 900?

  Hi, bought a HP Envy 14 TouchSmart k100 sleekbook today (demo, they were out of stock) and I have a major problem.

  My OS (Windows 8.1 Pro) think I have a 3200 x 1800 screen, but I really have a 1600 x 900 screen. If I change my resolution of 1600 x 900, everything is super big and it is pretty useless. 3200 x 1800 is the best to use, but there were still some errors viewing. Most of the stuff is good, like the chrome etc, but text in windows is too big, and the startmenu (startmenu new-window) is too small.

  Why is this? I have the latest nvidia AND intel grapich drivers, but they did not affect the error for me.

  Here is how things looks at the http://i.imgur.com/mH2PvDa.jpg office

  Edit: best example - http://i.imgur.com/5JnqeDI.jpg

  Drumstic Hello, welcome to the Forums of HP.

  I see that you have a discrepancy in the size of the font on a higher resolution on the screen. I will try to help you with this.

  Research into the laptop and your question. I think you're confused size and resolution of the screen. The size of the screen of your laptop would be 14 "but the resoultion can be changed depending on which supports graphics. Your laptop is running dual graphics (Intel and Nvidia), from when you are able to achieve a higher resolution.

  With regard to the text (as seems to be the main concern), try these document from Microsoft:
      http://Windows.Microsoft.com/en-us/Windows-8/make-text-screen-larger-smaller/?v=t
      Get the best display on your monitor

  I hope that this could help you.
  Thanks for posting on the HP Forums.

• I have Windows 7 and the 2007 Microsoft Office Suite Service Pack 1 (SP1) update always fails. Also Microsoft Office Outlook often does not open without having to restart the pc. ___

  I have Windows 7 and the 2007 Microsoft Office Suite Service Pack 1 (SP1) update always fails.  Also Microsoft Office Outlook often does not open without having to restart the pc.

  Hi hound3101,

  Welcome to the Microsoft Answers community.

  a. you are able to install some other updates?
  b. do you receive error messages when you start Microsoft Office Outlook?

  If you have a problem only in the Office Update installation, then I suggest you to report your problem in the Office Discussion groups. If not, try download office update from the link below and install it in clean boot mode.

  Link to the Group Discussion Board: http://www.microsoft.com/office/community/en-us/FlyoutOverview.mspx

  To enter the mode of clean boot of your computer, follow these steps.
  1. click on start, type msconfig in the search box and press ENTER.
   
  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
   
  2. in the general tab, click Selective startup.
  3. under Selective startup, clear the check box load startup items.
  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
  5. click on OK.
  6. When you are prompted, click on restart.
  7. after starting the computer, install the update.

  Hope this information is useful.
  Let me know if it worked.

  Thank you, and in what concerns:
  Umesh P - Microsoft Support
  Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ Microsoft answers feedback Forum and let us know what you think.

• I have Windows Vista, can I use Microsoft Windows Office 2010

  I have Windows Vista, if I can use Mirsoft Windows Office 2010 is compatible with Windows Vista?

  Hello Irene 67,

  Here are the supported by Office 2010 operating sytems. Windows Vista SP1 is included.

  What operating systems are supported?

  To determine which operating systems would be financed for Office 2010, we have prioritized based on usage statistics for a given operating system, as well as design costs associated with ensuring compatibility and support of customer for this OS. The following tables summarize the OS for Office 2010 compatibility.

  

  

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• I have Windows XP and microsoft outlook with FIrefox as my browser. When I try to open a link in an email I get the message following if poster "this operation has been cancelled due to restrictions in effect on this computer. Please contact your system a

  I have Windows XP and microsoft outlook with Firefox as my browser. When I try to open a link in an email I get the message following if poster "this operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

  Download and run the file described here;

  http://www.local-it-guy.com/tips/restrictions.html

  Then click on "set program access & defaults '-custom option and set Firefox as your default browser.

• I want to install a HD floppy Microsoft 2002, I have the keycodes, how can I do this? Windows XP, Works Suite 2002.

  I want to install a HD floppy Microsoft 2002, I have the keycodes, how can I do this? Windows XP, Works Suite 2002.

  Hi, Edward.

  Follow the steps listed here

• Cannot install x 86 kb2729450. Cannot find the installation on the microsoft Web site. Unable to get any help from Microsoft, if it is valid. I have window xp OS

  I have Windows xp OS.  Installation is underway for about a week. Don't know if the installation is a valid installation of Microsoft.  Ran a virus/malware scan etc. and negative.

  Hi John,.

  Thanks for posting in the Microsoft Community.

  I understand that you can not install kb2729450.

  Before you start the troubleshooting steps, I need the information required.

  1. you receive an error message?

  2 are you able to install other updates to windows correctly?

  3 did you changes to the computer?

  Method 1:

  I suggest you perform the clean boot and check.

  Place the computer in a clean boot state, then check if it helps. You can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

  After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

  (a) click Start, run.

  (b) type msconfigand click OK.

  (c) the System Configuration Utility dialog box appears.

  (d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

  (e) when you are prompted, click restart to restart the computer.

  Method 2:

  I suggest you of for windows update issues, visit the link.

  Solve common installation issues in Windows Update, Microsoft Update and Windows Server Update Services

  http://support.Microsoft.com/kb/906602

  Cannot install Windows updates

  http://support.Microsoft.com/kb/555461

  You cannot install some programs or updates

  http://support.Microsoft.com/kb/822798

  Method 3:

  Security Update for Microsoft .NET Framework 2.0 Service Pack 2 on Windows Server 2003 and Windows XP

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=35692

  See also:

  MS12-074: Description of the update of security for .NET Framework 2.0 Service Pack 2 on Windows XP and Windows Server 2003: 13 November 2012

  http://support.Microsoft.com/kb/2729450

• I have Windows Vista Ultimate Edition, I want to go back to my specialist Windows XP, how can I contact Microsoft to send me a copy of my Windows XP Professional.

  I have Windows Vista Ultimate Edition, I want to go back to my Windows XP specialist, how then - I get in touch with Microsoft to send me a copy of my Windows XP Professional, I bought a lot of Microsoft, Katrina Distroyed my business and also home or what should I do?

  Your computer has a recovery partition, check the owner's manual or the web site of the manufacturer of your PC support.

  J W Stuart: http://www.pagestart.com

• I have Windows XP. I am trying to download Microsoft Streets & Trips 2009 / with GPS Locator.

  I have Windows XP. I am trying to download Microsoft Streets & Trips 2009 / with GPS Locator. A notice appears stating (format not supported). Help, please.

  Hello

  Check with the streets and the support of the TRIPS Agreement.

  Streets & Trips
  http://www.Microsoft.com/streets/en-us/default.aspxp

  Streets & Trips - help and Support
  http://www.Microsoft.com/streets/en-us/support-and-training.aspx

  Streets and travel community
  http://www.Microsoft.com/streets/en-us/community-and-news.aspx

  Streets and travel Forum
  http://social.Microsoft.com/forums/en-us/streetsandtrips/threads

  Support for MapPoint, streets & trips and Highway
  http://support.Microsoft.com/ph/851

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I tried to download xpsp3 it's the fifth day to try, I have windows update and microsoft update open what I do

  I tried to download xpsp3 it's the fifth day to try, I have windows update and microsoft update open what I do

  I tried to download xpsp3 it's the fifth day to try, I have windows update and microsoft update open what I do

  Download and install it manually. Click HERE download Service Pack 3. Save the file to your desktop. Double-click the file and follow the prompts to install. Make sure that you disable security software like antivirus scanners or spyware before you run the file sp3.

• installed my windows 7 Home Premium on a new hard drive, but it says my key is invalid. I bought this copy of the microsoft store and have retained the email with the key.

  installed my windows 7 Home Premium on a new hard drive, but it says my key is invalid. I bought this copy of the microsoft store and have retained the email with the key.

  To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 ) tool
  Once saved, run the tool.
  Click on the button continue, which will produce the report.
  To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
  -* in your own thread *, please

  What is an upgrade?

  If so, you must install and activate a qualifying operating system before you perform the upgrade.

  For which version and edition of Windows the computer is allowed according to the COA sticker on the case?

• Dear Microsoft, I received the following message, KB2478663 KB2518870 will not install why they no can be installed? I have Windows XP

  Dear Microsoft, I received the following message, why they can be installed?  I have Windows XP
   
  The following updates have not been installed.
  Update of security for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x 86 (KB2518870)
  Update of security for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x 86 (KB2478663)
   
  Thank you

  Hi BuddyWoods,

  ·         What is the exact error message?

  ·         Have you made changes on the computer before this problem?

  Before windows updates, follow these methods.

  Method 1: Put the computer in a clean boot state before proceed with the installation of update to see if there are any software conflict as the clean boot helps eliminate software conflicts.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Note: After the clean boot for troubleshooting, return the computer to a Normal startupmode.

  Method 2: Temporarily disable the security software.

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 3: You can also manually install updates (KB number) by downloading from the Microsoft Download Center.

  http://www.Microsoft.com/downloads/en/default.aspx

  Method 4: Reset the Windows Update components.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058