Microsoft Wireless Keyboard 6000 v3 problems / questions

My keyboard has acted until recently, its fairly new, I got it in the mail about a week or 2 ago first of all, I noticed a problem when I tried to increase the volume for a youtube video with the buttons at the top of the keyboard, they did not work, as well as most of the buttons on the keyboard other than the keys themselves. However, they worked before. Then I noticed another problem, I like to play video games on my laptop with the same keyboard and it will sometimes lean down on 3 or 4 keys at the same time, it also did not work and instead of this, the first 2 keys I pressed on were those only sensitive. I don't know what to do, I'm not that great with computers and I just want my 90 dollar keyboard and the mouse works correctly. (The mouse works fine by the way) I want to fix this problem as soon as possible, because I use this keyboard to my work and it works well, and its comfortable and a good keyboard everywhere while he worked. Again, I'm not sure what I did, any help is very appreciated.

Hi Dylan Lynch.

Follow the steps outlined in the article below to fix this problem

Troubleshoot the incidents of the response to the mouse or wireless keyboard
http://support.Microsoft.com/kb/838398

Tags: Windows

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    Hi BrandonBB,

    ·         Remember to make changes on the computer before the show?

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    I suggest you follow the steps in the bottom of the article in the Microsoft Knowledge Base to resolve this problem:

     

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

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