Microsoft wireless keyboard and mouse receiver 5000

I bought a combo keyboard and mouse 5000.  The mouse never worked good to go, I bought a separate Microsoft Wireless Optical Mouse 5000.

The keyboard does not work with this receiver, I'll have to keep plugged in as well?

Hello

Maybe something is wrong with the rodent: another your keyboard may or may not
working with the same transmitter/receiver, may not even make use of the same technology.

Microsoft Hardware Warranty Info.
http://www.Microsoft.com/hardware/warranties.mspx

MS material supports and warranty claims - there is a support of 90 days starting from the
1 incident. (Most keyboard and mouse have 3 years warranty).

1-800-936-5700

I hope this helps.

Tags: Windows

Similar Questions

  • Microsoft Wireless Keyboard and Mouse 2000

    The transmitter/receiver (Microsoft 2.4 GHz V 7.0, model 1423) this above mentioned product has got damaged and I cannot locate the customer for her service. The one you suggest the right steps?

    Hi David,

    For assistance with Microsoft wireless keyboard and mouse 2000, you can contact the materiel support team referring to the content in the link.

    Wireless Desktop 2000:

    http://www.Microsoft.com/hardware/en-us/p/Wireless-Desktop-2000#support

    Support:

    http://www.Microsoft.com/hardware/en-us/support/contact-us

  • For Microsoft Wireless Keyboard and Mouse 5000 USB dongle

    My USB dongle for wireless and mouse 5000 keyboard broke. Where can I find a new dongle?

    Try here:

    How to replace Microsoft software or hardware, order service packs and replace product manuals

    I'm not sure that they will be able to replace the dongle only, I believe that the dongle and the material is matched or paired to work with each other, that way you don't end up controlling a mouse or a keyboard in another room...

    John

  • 800 Microsoft wireless keyboard and mouse

    I have Windows 7 Pro OS. When I tried to install drivers and software after downloading from the Microsoft Web site, I got a "system error is not compatible, please check the system requirements" even if this device box comes indicates Windows 7 as one of the requirements of the system. Another requirement is 64-bit and my system is that. Microsoft product support has been completely impotent and useless. Called 3 times. First, the technician said that even if the requirements said Windows 7, which should include Windows 7 Pro but offered no other aid or assistance to install the drivers. Second time I have called, the technician told me exactly the opposite of the first, I might need a wireless device that was compatible with Windows 7 Pro a but have offered no other form of assistance. The third time I called, the technician has warned me to research and disconnected me after being on hold for 15 minutes.

    Hello Alex,.

    Thanks for posting your question on the Forum of the Microsoft community. I appreciate your efforts to resolve the issue. However, I would like to know some more information to refine the question and provide you with better assistance.

    1. What is the brand and model number. the computer?
    2. Were they working before? If Yes, then you did important equipment or modifications to the software on the computer before this problem?

    The question may arise if the old drivers are not compatible with the current version of Windows. So, I would suggest trying the following methods and check if the problem persists:

    Method 1:

    Please try running the next fixit and check if you are able to get the fixed number or get additional information about the error.

    Hardware devices do not work or are not detected in Windows

    http://support.Microsoft.com/mats/hardware_device_problems/en-us

    If the problem persists, proceed to the next method.

    Method 2:

    The question may arise due to a conflict with the third party software or any start-up program. I you suggest to clean boot of the system and then try to install the mouse and keyboard Center and the IntelliPoint software from the following links.

    800 wireless keyboard

    http://www.Microsoft.com/hardware/en-CA/d/wireless-keyboard-800

    Wireless Desktop 800

    http://www.Microsoft.com/hardware/en-CA/d/wireless-desktop-800

    If the problem persists, proceed to the next method.

    Method 3:

    Try the steps outlined in the following link:

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

    http://support.Microsoft.com/kb/838398/en-us

    (Valid for Microsoft Mouse and keyboard 800 institutions)

    Also, try the steps from the following link.

    Mouse, touchpad and keyboard with Windows problems
    http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows#V1H=tab01

    Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

  • Windows XP screensaver no longer works after insalling wireless keyboard and mouse (2000)

    Original title: eve of screen Windows XP stopped working

    I just installed a Microsoft wireless keyboard and mouse (2000) and now my screensaver lights.

    Checked the setting in Control Panel and all looks good.

    Hi Rich 664,

    · What is the service pack installed on the computer?

    Check out the link that mentions on the same question below: the screen saver does not start after the installation of a wireless pointing device: http://support.microsoft.com/kb/913405

    With regard to:

    Samhrutha G S - Microsoft technical support.

  • Sound does not work after installing new wireless keyboard and mouse

    I have windows xp Media Center installed the new logitech wireless keyboard and mouse, and now my sound does not work. The speaker light is on, the Device Manager does not show a conflict and said that everything works well, but still no sound. A friend has just installed a new microsoft wireless keyboard and mouse and is having the same problem so I know that's not new equipment. Does anyone else have this problem?

    Hi Red_t,

    Welcome to Microsoft Vista answers Forum!

    Thank you for visiting the website of Microsoft Windows Vista Community. The question you have posted is related to XP Media Center and would be better suited to the Windows XP community. Please visit the link below to find a community that will provide the support you want.

    Windows XP Media Center edition Discussions - http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windows.mediacenter&lang=en&cr=US

    Thank you, and in what concerns:
    Swathi B - Microsoft technical support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Win7 64 bit wireless keyboard and mouse problems

    I am a technician and has decided to declare this, since I've seen several complaints the same issue on the same forums.

    Its a win7 64 bit ultima. the keyboard and the mouse is natural egronomic wireless keyboard and mouse 7000.

    Started having problems about 2 weeks ago

    I've uninstalled and reinstalled the software intellipoint and intellitype.

    Changed the batteries twice.

    resynced several times

    no damage or anything spilt arrived at the keyboard

    a usb cable keyboard and mouse works fine.

    the keyboard and the mouse works fine on another computer with Windows XP. matter of fact, I type this message with the keyboard in question. I think that maybe a released hotfix is giving problems with a keyboard and wireless mouse. Please report it to anyone who is able to check that

    Thank you

    He has been sending codes of keys repeated to the OS or does not at all. but never mind after a day of work, the keyboard and the mouse on another computer with Windows XP 32-bit, he just started doing the same thing. It takes time for it to happen so it looks like a hardware keyboard problem. already reports to microsoft to see if I can RMA if under warranty.

  • Questions about the standard wireless keyboard and mouse on a h8 - 1360 t.

    Hi again,

    I have a h8 - 1360t with the standard wireless keyboard and mouse.

    1. where is information on the blue buttons 'connect' keyboard and mouse?

    2. the mouse has a power switch - do I really have to close each time, or is there a function of inactivity when the system is off?

    3 lets say that I have two exact systems within 5 feet of each other. Will the two keyboards and mouse conflict?

    Looking forward to your answers.

    Thank you

    BJ

    This document will show you how to sync mouse wireless and keyboard if they connect buttons.

    You don't need to turn off the wireless mouse. If you have problems with the batteries run out frequently, it might be useful, but I've never needed to do.

    Two different sets of wireless mice/keyboards are not usually a problem. If there is a conflict, go through the process of connection of each game.

  • Missing notification icon for wireless keyboard and mouse in the systray area.

    Missing notification icon for wireless keyboard and mouse in the systray area. Was working before the hard disk crash. Had to reload Windows Vista 64 bit OS. Have computer model gateway GT5678.

    Chances are good the software to include these icons in notification tray cam pre-installed on the bridge.  If you still all original gateway software, try to see if something in the menu start / all programs of the gateway seems as it can contain controls for these settings and run the program to check and see if it does.  If none of the gateway software help (assuming that all this is still installed) and re-installing the drivers did not work and there is no controls at the keyboard or the mouse, so I know what else to think.  These icons are not available with Vista - they were installed by a third-party device or software driver.

    I'm sorry that gateway could not help you.  They are those that you need to do to solve this problem, because it is something that they installed with the original computer which is not re-installled after you change hard drives.  They should know what software for it and power point yoo to a download site, or you send a disk with this software.  We can't really do anything else to help you.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Someone there mouse without boarders to work with Lenove wireless keyboard and mouse?

    Someone there mouse without boarders to work with Lenove wireless keyboard and mouse? I am running Windows 7 on a single computer and Vista on the other.

    Hello

    I suggest you to contact Lenovo support for more information.

    http://support.Lenovo.com/en_US/

  • Questions about syncing wireless keyboard and mouse 5000?

    How can I sync my old 5000 for a new mouse 5000 keyboard and the receiver?

    Hello Eamon,

    Welcome to the Microsoft Community Forum.

    According to the description, I understand that you are facing problem when connecting the new Microsoft mouse USB dongle receiver with the old keyboard Microsoft Wireless 5000.

    I suggest you to contact the Microsoft Hardware support for assistance.

    How to contact Microsoft if you have questions about your hardware device.

    Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.

    Thank you

  • Microsoft USB wireless keyboard and mouse stopped working after I bought another identical to another laptop that is 2 meters from the hotel

    I bought another keyboard Microsoft Wireless Comfort Keyboard and Mouse 5000 for my partner as he just got a new laptop.  I liked my as the original and has therefore whoever we decided to buy exactly the same package.  The only problem is, as I plugged my partners, my mouse and keyboard do not work.  I've tried new batteries and I tried to use the usb, but nothing works and there is no reset button on the mouse or the keyboard (that I can see anyway).

    I'm desperate to get it working.  Any suggestions please?

    Thank you

    Hello

    See the keyboard or mouse manual to locate the reset button to zero, to assistance that may help you resolve this problem.

    If you are unable to locate the reset button then, I would say to contact hardware support team.
    http://www.Microsoft.com/hardware/en-us/support

  • Dell Wireless keyboard and Mouse Combo (KM632) - Resynch to receiver

    Good day everyone,

    Please excuse me if I have the category wrong forum, but I looked and found nothing for "keyboards and mice" so I put my question here. Please direct me elsewhere if necessary

    So I have a Dell keyboard and mouse here, but I think that I may have the wrong receiver. We have hundreds of these keyboards and mouse and it will be difficult to browse our building of the keys on the keyboard to find the receiver. I was hoping there is a way to reprogram or to connect the devices on the receiver so I can get this kit up and running again.

    Please, any help is appreciated

    Kind regards

    Stuart wepener

    No, it isn't.  That's why the dongle is mapped to the specific keyboard. ITS NO BLUETOOTH and IT is NOT universal.

  • How to install a wireless keyboard and mouse in Windows 7

    I installed windows 7 on my neighbor's computer.  I do not have the keyboard and the mouse at the time so I used one of my own (not wireless).  Now, I have a keyboard and mouse, but can not understand how to operate.  The computer is a gateway FX400 XL.  I went to the front door and downloaded a driver entered Gateway 400 series for Windows 7 32-bit system.  I then ran the installation for this driver who really seemed to be for Windows XP.  I shut down the computer, unplugged my mouse and keyboard, and return the computer.  I have a cursor on the screen but it won't move and the keyboard does not work.  I then plugged my keyboard and mouse again and still works.  Any ideas as to what I should try next?

    Hello Willie Wonka 2,.

    Mouse and keyboard wirelesss should have with its own installation disc you need to first install. You should also have a "receiver" which the mouse and the keyboard must be synchronized with to make them work properly. If you look at the bottom of the mouse and keyboard, you should see a button 'tiny' with the words 'connect' next to them. You must move the mouse close the "receiver" and press the button connect the mouse with a blunt object (pencil will usually do). All the lights of the "receiver" will start to Flash when the mouse connects. When they stop flashing the connection generally were filed. You will need to do the same thing with the keyboard.

    Regarding the drivers, you should check the site of manufacturers of keyboard and mouse for the updates.

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • erratic wireless keyboard and mouse

    Two week old HP Pavilion h8 - 1380t, core i7-3820: 3.60 GHz, 14 GB of memory 1600, Win7 Pro 64-bit.

    Keyboard & mouse extremely accurate up until yesterday. KB & mouse connect with internal wireless, not the Receiver USB receiver. Keyboard started erratic behavior: simple typo produced several repetitions of key or other random character; keyboard is unresponsive to the strike and tab; When you type two words, leaving aside the characters, you know that you have entered. Mouse sometimes slow to react and temporarily freezes for several seconds. First, I replaced the batteries, but did not hold the buttons connect for 5 to 10 seconds. I did re - synchronize both today and as I type this, the keyboard and mouse seem to behave normally.  I have been installing new software constantly for two weeks and no doubt have you installed something yesterday. Re-syching may have solved the problem. I'll reply to this post at the end of the day. No idea why the keyboard & mouse would lose sych in the first place?

    My problem with the erratic keyboard & mouse disappeared when I moved the dongle to the USB port on the top rear.

Maybe you are looking for