Microsoft Wireless Mobile Mouse 3000 pointer doesn't move.

My wireless mouse pointer won't move when I move the mouse. Clicking on will work to place the cursor/pointer is but the pointer does not move. Green light on the mouse turns off shortly after start. The battery is new. It happened when I unploug the mouse to move the laptopcomputer and in general he reajusts himself, but no more.

Hello

Thanks for posting your query in the Microsoft Community Forums.

I understand from the description of the problem, that you have problems with Microsoft Wireless Mobile Mouse 3000.

Help me with little information.

-What version of windows you are using on the computer?

I suggest you to consult the help articles and check if it helps.

Troubleshoot a wireless mouse that does not correctly

http://support.Microsoft.com/kb/321122

Troubleshoot the incidents of the response to the mouse or wireless keyboard

http://support.Microsoft.com/kb/838398

It will be useful.

Let us know if you encounter problems under windows in the future. We will be happy to help you.

Tags: Windows

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