Microsoft wireless mouse model 1007, wheel does not

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• \Microsoft 700 v2 wireless mouse and the keyboard does not not after upgrade

  installed windows 8 after install to customize exactly the point of putting up wireless mouse and keyboard no longer works has had to use keyboard.to and wired mouse usb finish install. Still does not work after restarting.

  Hello

  I'm sorry to know that the keyboard and Microsoft mouse do not work on the Windows 8 operating system. But we can fix that later article, which gives a few steps on how to solve the problem of mouse and wireless keyboard.

  Please click on the following link and follow the steps. http://support.microsoft.com/kb/838398. This article applies only to the hardware devices that are mentioned in the properties. Please make sure that your keyboard and wireless mouse is referred to as properties.

  Hope this should solve the problem. If you still have the same issue, just reply to us and we can help you better.

  Thank you

• Wireless mouse is installed, but does not?

  Wireless is new to me!  Implement USB & mouse shows like device, but does not?

  Hi Mollieb,

  Welcome to the Microsoft Answers site!

  Who is the manufacturer of the wireless mouse?

  Your wireless mouse does not work in Windows, or that your PC is in the early phase of the startup procedure when you turn on your PC?

  If in Windows, you might have to check batteries and polarity, corresponds to the mouse and the receiver to the other, also install the drivers from the manufacturers website or try to use the DVD that came with the mouse.

  If you use a USB of Microsoft mouse, you can follow the article below.

  The Microsoft wireless keyboard or mouse does not work as expected or respond intermittently

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• 104Key of Microsoft Wireless Desktop 3000 USB keyboard does not work with a KVM

  I just bought v2.0 of 3000 Microsoft Wireless Desktop combo. I have a KVM switch for two rounds. My problem is the new keyboard switch, in general you simply press the [scroll off] button twice and it doesn't work. I tried to fix this by what I can find, but without success. I need help.

  http://www.TomsHardware.com/Forum/264853-28-some-keys-work-keyboard

  http://forums.AnandTech.com/archive/index.php/t-159825.html

• Microsoft Wireless mouse not working not properly in Excel.

  Original title: using the buttons of foam in Excell

  Reference: Microsoft Wireless 5000 foam

  I use the foam buttons in Excel to navigate backward/forward "TABs". It is very useful and is in fact the reason to get a 2 buttons and scroll mouse 4-way.

  BUT... it does not work with this Wireless foam 5000. He has worked with my old Logitech... that would mean Microsoft foams are not completely compatible with Microsoft Software?...

  I downloaded the latest version of IntelliPoint v8.1.239.0 but nothing has changed.

  I am running XP with Office 2007.

  Any idea?

  It seems that there are some 8.2 updated drivers for the mouse on the Microsoft Wireless Mouse 5000 Technical Support page.  It might be useful to install to see if it solves the problem.

• Dead zone wheel 3000 Microsoft wireless mouse

  Hello

  I don't know how find this problem on the internet so I wonder if anyone can help make me the right words to look for this problem.

  I have Windows Vista Ultimate x 64 and a 3000 Microsoft wireless mouse

  When I scroll with the wheel, if I go down and upward, there is a dead zone where nothing happens.  I rotate part 2 wheel lines, and on the other to scroll.

  For example if I scroll in IE, everything is fine until I have stop and reverse the first line and then nothing happens, no scrolling at all and when I'm in the second row, it starts to scroll the means that if I scroll and down just 1 line nothing happens and that means on both sides , which means only 2 lines of scrolling that does nothing.

  I checked all the configurations of driver for the mouse, and there is nothing about it.  I don't want this dead on the mouse wheel zone

  I would really appreciate links, ideas on this subject.  I don't know if it's a driver problem, a hardware problem or it's just the way the mouse works.

  Thank you

  Hey thanks. Method 1 worked at http://support.microsoft.com/kb/838398

• Installed Firefox 3.6.10 now my mouse wheel does not scroll

  I just installed FF 3.6.10 update, and now my mouse wheel does not scroll. I checked my settings of the mouse, and everything is OK. Mouse wheel scrolls in applications non-Firefox, including offline and IE records online. The mouse wheel has worked well with the latest version of FF. Also tried to plug in a different mouse, (mechanical an old man to whom), same problem. If this cannot be corrected, how to uninstall the last update and revert to the previous version?

  Please read this article to see if it helps:

  https://support.Mozilla.com/en-us/KB/cannot+scroll+with+mouse+wheel+or+touchpad?s=cannot+scroll+with+mouse+wheel+or+touchpad+ & As = s

• MICROSOFT SAYS MY SYSTEM IS COMPATIBLE BY FAR, BUT FOR SOME REASON, THIS MODEL OF DELL DOES NOT ACCEPT IT.

  HELLO, I TRIED TO UPGRADE TO WINDOWS 10 MONTHS NOW. MICROSOFT SAYS MY SYSTEM IS COMPATIBLE BY FAR, BUT FOR SOME REASON, THIS MODEL OF DELL DOES NOT ACCEPT IT. I HAVE A DELL STUDIO 540, X 64 BASED PC. PLEASE HELP, I REALLY WANT TO TRY WINDOWS 10.

  Original title: WIDOWS 10 UPDATE

  If Dell has said that it is not compatible, I wouldn't do it.  Dell needs to have the drivers and software for it or it is not working properly.  I would make sure you call, email or web-chat with Dell and ask them first.

  If you really want to try anyway (at your own risk), you can, but I suggest that do you a full picture of backup of your computer in order to "undo" that and go back to the way you are today if something is wrong or you don't like it.

• Microsoft wireless mouse 6000 v2 just stopped working

  I bought 6000 Microsoft wireless mouse and keyboard a year ago and just mouse combo has randomly stopped working.

  I turned off my computer and the next day it turned on and the mouse does not work now.

  -J' put in new batteries and re-synced it and who did not

  -J' tried to connect on the other USB ports, which did not work

  -J' reinstalled the driver, who did not work

  -J' tried it on my laptop and it doesn't

  I think that my warranty has expired as well.

  Microsoft please help, there was no sign of him dying off the coast, and I don't see what anyone who would have triggered this.

  It just seems odd that one day that shut down you your computer, and the next day your mouse does not work.

  Hi BrandonBB,

  ·         Remember to make changes on the computer before the show?

  ·         You receive an error message or error code?

  I suggest you follow the steps in the bottom of the article in the Microsoft Knowledge Base to resolve this problem:

   

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Let us know if it helps.

• My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken. This seems to be the only program with problems. All the answers?

  My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken.  This seems to be the only program with problems. All the answers?

  Hi retiredinflorida,

  Welcome to Microsoft Vista answers Forum!
   
  It is a known issue using IntelliPoint from Microsoft and Quicken software drivers.  Both parties are aware of the problem and as soon as a hotfix or patch for this problem is available it will be displayed on the Quicken Web site so check with their website on a regular basis.
   
  However, if the Microsoft Wireless Mouse 5000 problems in other applications, you can check the links below.

  The Microsoft wireless mouse does not work as expected if:

  You may want to consider this link to fix the problem: http://support.microsoft.com/default.aspx?scid=kb; EN-US; 838398

  In the case want ot uninstall and reinstall the mouse drivrs use this link: http://www.microsoft.com/hardware/windows7/support.mspx

  Hope this information is useful.
  Let me know if it worked.

  Thank you, and in what concerns:
  Aziz Nadeem - Microsoft technical support.
  Visit our Microsoft answers feedback Forum
  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and let us know
  what you think

• Slow flashing red in 3500 Series Microsoft wireless mouse

  Original title: my mouse is weird

  I have a small (3500 version) Microsoft wireless mouse and I just put a new battery in there and all I get is a red light flashing slow... the battery is good... I tested it... any help would be greatly appreciated.  It's probably something really stupid that I'm missing, but I hate that touchpad and I take courses online and rely heavily on the mouse to avoid mistakes... Help!

  Hi Jane,

  There are many reasons why we have a flashing red light on a Microsoft wireless mouse. The mouse software may need an update, you're battery may need to be replaced or recharged, you're wireless device can be connected to a port is non-functional, something can interfere with the wireless mouse.

  Here are some tips you can follow and see if that helps.

  1. download and install the latest drivers for mouse depending on the type of computer http://www.microsoft.com/hardware/en-us/p/wireless-mobile-mouse-3500#support system

  2 a wireless device may interfere with each other. Look at the bottom of your mouse to see if it has a button to synchronize with the receiver. If Yes, press this button. In so doing resync the mouse using a different channel. Turn the receiver upside down or on its side to see if you are able to get a better connection. Remove the other wireless devices, such as a wireless or a cell phone and make sure that the mouse is located at a distance of at least eight inches of a wireless keyboard. Make sure that the mouse is not on a very close to metal objects or metal surface.

  3 try using a mouse instead of using it on a glassy or metallic surface.

  4. ensure that the batteries are inserted correctly. Open battery compartment. Check and remove anything that might obstruct the battery connection. Search corrosion as well and remove, if possible.

  I hope this helps.

• Microsoft Wireless Mouse 5000 extremely bad reception

  Hi there, I am using this Microsoft Wireless Mouse 5000 for about 3 months on my MacBook while I tried on a new PC.

  Last night, I finished building my rig and have used for a while now, and I noticed that my mouse to cancel very frequently and does not meet the right click very well.  The receiver is about 4 feet away from the mouse, on the front USB 2.0 port.  I installed the latest version of the IntelliPoint driver and nothing has helped.
  It is a computer customized running Windows 7 x 64.

  Hello

  In fact, it seems that the mouse has been transformed...

  Make sure you have the latest version of Intellipoint.

  IntelliPoint - free
  http://www.Microsoft.com/hardware/en-us/d/wireless-mouse-5000

  Control Panel - mouse - settings control it - being that it is set to the correct
  rodent.

  Ttroubleshooting
  http://www.Microsoft.com/hardware/en-us/support/troubleshooting

  -Device - control mouse Manager - Panel double click the mouse and check the
  Power management settings.

  If necessary check your mouse for guarantee.

  Microsoft Hardware Warranty Info.
  http://www.Microsoft.com/hardware/warranties.mspx

  And

  http://www.Microsoft.com/hardware/en-us/d/wireless-mouse-5000

  The mouse comes with a support tech 90 day of the 1st incident which would have
  start when you contact Microsoft at the number below.

  If the mouse is defective check with the seller or the Microsoft.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• my microsoft wireless mouse blocks my screensaver, how can I fix this?

  I have a microsoft wireless mouse and when I disconnect the mouse my Screensaver works.  However, when the mouse is connected the screen saver does not work.  How can I fix this problem?

  Hello

  The screen saver does not start after the installation of a wireless pointing device:
  http://support.Microsoft.com/default.aspx/KB/913405
  Check the link and the information mentioned in the link above and try them, check if the problem still persists.
  Hope the helps of information.

• Microsoft wireless mouse stopped after 6 months of work: happened twice in two days

  Windows 7 x 64. I've had the system for 6 months. Yesterday did this problem start happening.
  The Microsoft wireless mouse pointer freezes in the middle of the screen (but my wireless keyboard IOGear, that I had also six months, still works fine and the computer itself is not suspended but is still running fine - it's not a blocking system general but isolated on the mouse wireless device and related things).
  I tried the following:
  1. Changing the battery on the mouse (ensuring battery was good, of course).
  2. People with disabilities/re-enabled the HID device.
  3. Deleted then recreated the HID device.
  4. Searched updated drivers (Windows reports mine are up to date)
  5. Remove and reinsert the battery.
  6. Stop and restart.
  7. Remove and reinsert the battery.
  Finally yesterday, after reinserting the battery after a reboot, the mouse is back to life. However, today the same problem happened again. I tried it again, but nothing helped. I also downloaded the new Bluetooth drivers on the ASUS site and install them.  Restarted.  No joy.

  BTW, Windows always reports the pointing HID device and Microsoft Wireless dongle work correctly, even if the mouse pointer is frozen in the middle of the screen.

   

  Hello

  As the mouse does not work on another computer, please replace the mouse.

  For additional assistance, please contact a manufacturing: http://www.Microsoft.com/hardware/en-us/support

  Kind regards.

• Installed the new version of Firefox, scroll wheel does not work

  Installed the new version of Firefox, now my scroll wheel does not work. I need this problem immediately or will be forced to give up Firefox as my browser. Can anyone help? I've seen some Q & A on this, but no trouble. Thank you!

  This has happened

  Each time Firefox opened

  == Immediately after installing

  UPDATE: I've updated my synaptics driver for my touchpad (by going to the device by clicking on Update Manager in the tab drivers mouse) and this fixed the problem not only for my touchpad, but also for my USB mouse. My computer is a laptop HP, is told by the way.