Microsoft wireless optical Desktop Elite - keyboard is dead

XP Pro SP3
I used this Office set for awhile, but a week ago the keyboard stop responding.  Quite dead.
I replaced the batteries and uninstalled and reinstalled the software twice.  When I click on the keyboard on the desktop icon it reads both batteries.
I click the button on the receiver, and he sweeps and goes back to the green.
so I went back to an old keyboard PS2 until I find what the problem is.  Wireless mouse still works fine.
any ideas before you throw it away and get a reliable product?

(see http://support.microsoft.com/kb/838398 for help, troubleshooting of your keyboard)

When resync your keyboard, you must press the button on the receiver, press the button at the bottom of the keyboard.

Tags: Windows

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