Microsoft Word documents and Excel will not open
Hello
Im not sure what happened, but for the last few days everytime I try to open a microsoft word or excel document program is unresponsive. He then says that windows cannot find the .doc and make sure the name is typed correctly.
When I close word it gives me this additional information on the problem.
Description:
A problem caused this program blocking interact with Windows.
Signature of the problem:
Problem event name: AppHangXProcB1
Application name: WINWORD. EXE
Application version: 9.0.0.3822
Application timestamp: 38b 56792
Hang Signature: 787
Hanging Type: 32
Waiting on the name of the Application: TCrdMain.exe
Waiting on the Version of the Application: 1.0.0.7
OS version: 6.0.6000.2.0.0.768.3
Locale ID: 4105
Signing of additional blocking 1: e58d67f67fc2632c57b42435cebe942d
Signature of blocking additional 2: 517 b
Signing of additional blocking 3: 661ad9c576f75b32fcee9168961d38fa
Signing of additional blocking 4: 787
Signing of additional blocking 5: e58d67f67fc2632c57b42435cebe942d
Signature of blocking additional 6: 517 b
Signing of additional blocking 7: 661ad9c576f75b32fcee9168961d38fa
Hello GIS_Person,
Thank you for using the Microsoft answers Forum
Is this a recent installation of Word or this facility has been working properly for a long time? What is the version of Office 2003 or Office 2007 Word? You have recently installed another program that could interfere with the functionality of Word? You could try to save all your Word documents, make sure you have the product key and the available media and then uninstall and then reinstall the program to see if that solves the problem. Have you tried to open documents on another machine and see if you get the same response from the file?
You can also try a system restore to an earlier point, who could return to a time before the problem occurred. I am including the instructions below to access the system restore.
http://windowshelp.Microsoft.com/Windows/en-us/help/9f6d755a-74bb-4A7D-A625-d762dd8e79e51033.mspx
Judd
Engineer Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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