Mini IPad 2 with locked by the former proprietor activation!

Hi all!

First of all, sorry for my bad English.

I'm buying a mini Ipad 2 with an authorized reseller of Apple in Viet Nam. After a fews with her hours, I decided to restore to clean my ipad. But after the restoration, my ipad got activation locked by an email that I don't know, I think it's the enamel of the former owner (my bad, I forgot to check before activating bought lock). I asked the seller but they know not too much information. So I called Apple Support number but it is not anyone can speak Vietnamese.

So I want to know how I can remove the locking of the activation of my ipad. I read some information I need to provide the invoice and the serial number of one to Apple. But I don't know exactly what are the measures to contact Apple.

Can someone help me?

Many thanks and best regards.

Return it for a refund.

Only the original owner with the good Apple ID and password can remove locking Activation, no one else, not even Apple.

Tags: iPad

Similar Questions

Maybe you are looking for

  • how much will cost to get my iPhone 6 s fix

    cracked glass iPhone 6s.  What will it cost?

  • I don't remember my password

    I have a HP Pavilion G72-227WM 17.3 "Windows 7, 3 GB and I can't rememer my password.  I tried to go into safe mode, but that doesn't matter.  Help, please.

  • Annoying popup of the new hardware wizard

    Just upgraded my virus to a newer program.  During the instalation, have uninstalled all unnecessary programs free spyware I had on my computer. When I start it, a "new hardware found" window immediately. Why is this and how can I stop, as he reports

  • Configuring updates 3 of 3 loop

    I have Windows Vista 32-bit, package 2, service on my Dell laptop. It automatically downloaded and installed updates 12/01/2016, but got stuck in a loop in "Configuring updates 3 of 3, 0% complete." I went through each "fix", I could find in the vari

  • My only my computer jumps back while typing

    When I am typing the cursor jumps back and start typing between the typing I did. Please help me if you can. James Davis