Mini Mac does not connect to restore the iPad 2

I work in a public library, and we have several iPad 2s who lend us out for our guests to use. Between each user, restore us the iPad to factory default with a mac mini, then reinstall our applications from the iTunes backup. Since we have upgraded to iOS 9.2 a month ago, we had trouble getting the restore process of working part. When we try, we get this error message: "there was a problem downloading the software for the iPad. The requested resource is not found. »

The mini connects to iTunes and can surf the web without any problem, we do not have any anti-virus installed on it, and we tried to connect via our LAN and WiFi. We have the latest version of iTunes and the latest iOS on the mini. We rebooted the mini many times. I checked the file hosts, in accordance with the instructions from apple, and apparently is not the issue. I am able to restore the iPad on a Windows PC and then move them to the mini to apply the settings of our saved backup, so I think the problem is with the mini itself, although it now occupies about 3 times more time to reinstall the applications as before.

We've been ready ipads in recent years without any major problems and have made no changes to the default settings of the mini otherwise to update the iOS. Restore the iPad is the only thing we use the mini for. I would appreciate any advice.

What OSX version and what version of iTunes?

You say Mac mini Mac OS X (10.7.5)

The last OSX is 10.11.2 and iOS 9.2 requires at least 10.8.5 to get the required iTunes version

Tags: Mac

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