missing bits

When I start the computer, the symbols that were at the top and the center of the part of the desktop screen [it is to say, emails, photos, office, Recycle Bin, etc.] program windows is no longer appear?
When I try to send an e-mail message I received has a video attachment here it allows me to send & an error report appears asking if I would like to try again when I try again the same result?
I hope someone can HELP
Regards IAN.

Create a new user account:

http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

If the problem does not occur in the new user account, follow the steps from here:

http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

Tags: Windows

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