Missing desktop icons, system restore only a temporary fix

Similar Questions

• System restored automatically after the installation of updates & a few missing desktop icons.

  Original title: same set of updates on both computers due to different problems, one problem being a system restore.

  I have two Windows 7 computers in my house.  They all have two problems after installing updates a month ago.  The problem for 'Computer 1' is a bigger problem than the problem of the "Computer 2".  2 computer problem not really seems to be a problem now, but I'll give you the information for comparison purposes. Sorry for the length of this post - I am trying to be thorough.

  1 COMPUTER DETAILS:

  News of the computer: Dell Studio 1745 laptop computer running Windows 7 Home Premium 64 bit, six months at the time of the problem, now age of seven months. It came with Norton pre-installed, never used and uninstalled.  Trend Micro Internet Security installed at the beginning of the use of the computer.  Analyses Micro trend came clean.

  Background: set up with a single account (Administrator, of course) and after a few days of putting in place computer, said ale user account for everyday use.  Computer is configured to warn me before downloading/installation of updates of Windows, with permission for each type of account to install Windows updates.

  While in the standard account, I welcomed these download/install updates and was prompted to restart the computer.  I was done with the computer, so I just closed instead of restart.  According to "Your update history Review", it's updates and they were all successful:

  Update for Windows 7 for x 64-based systems (KB980846)
  Microsoft .NET Framework 4 Client Profile for Windows 7 x 64-based Systems (KB982670)
  Update for Windows 7 for x 64-based systems (KB982519)
  Update Microsoft .NET Framework 3.5 SP1 for Windows 7 and Windows Server 2008 R2 for x 64 systems (KB982526)
  Cumulative update for Media Center for Windows 7 x 64-based Systems (KB981078)

  After you turn on computer back, everything seemed normal.  I opened Firefox and I got a notice that Firefox has an update is available, a standard user cannot.  Unlike some programs, there is no popup to sign as an administrator, so I went to start > switch user and signed as an administrator.  (There was no update of Firefox at this point - just a switch single user.) That's where the problem appeared: instead of normally load the admin Office, I had to wait while Windows configured my desk (it's new)... wait... wait... wait... wait... BAM!  Your computer has been successfully restored * insert date here * (I don't remember what it was - January of this year, perhaps - because I was so incredulous that it happened and I continued to watch the game "successfully restored").  I do not have the computer to eat, and it don't has not asked me if I wanted to restore it.  He just did, just on its own initiative, when I went on the admin account.  A bunch of shortcut icons are missing from the Office of the admin acct and the ACCT. standard, and wallpaper to the admin account has been changed.  I am not absolutely sure if nothing else was touched.

  I have searched online to try to understand why it happened, and I remember well from my only find, is that if I went to the restoration of the system, there will be an option to cancel it, but I don't see such an option. So I told the computer to eat on a few days to a week before that updates.  It doesn't seem to help.  Shortcut icons are still missing.  Looked at the update history and it shows the five latest updates as being installed successfully, but Windows Update tells me that I need to these five updates AND this time, the little check marks are only already there on four of the five updates listed.  (The first time, the little checkmarks were already there for all five.)  This is the update that is NOT now pre-checked:

  Microsoft .NET Framework 4 Client Profile for Windows 7 x 64-based Systems (KB982670)

  Do not reinstall the five updates.  I don't know if I should jump install them again, or if I should install only the
  now, four are already "pre-checked."  I'm very hesitant to install KB982670, because this update seems to be the likely cause of the problem given the fact that it is already pré-coché in the Windows and the following information updates for computer 2.

  Since I installed the latest updates for 1 computer with no apparent problems:

  X 64-July Windows malicious software removal tool (KB890830) 2010
  Update security for Windows 7 for x 64-based systems (KB2032276)

  NEWS ON COMPUTER 2:

  The computer news: Systemax desktop running Windows 7 Professional 64-bit, a month at the time of the problem, now age of two months.  It has not come with any pre-installed antivirus.  Trend Micro Internet Security installed at the beginning of the use of the computer.  Analyses Micro trend came clean.

  Reminder: Set up immediately with an admin account and a standard account for everyday use.  Computer has been set to automatically download and install updates for Windows, but is about to inform me first.

  At the time of the problem above with the laptop, desktop computer has been enabled.  As all loading,.
  an error message came that there was some kind of issue with the .NET framework.  At another person asked if he knew what was up with that, and it didn't.  Did not note the specific message, thinking he would tell me again if there was a real problem.  I thought it could have been some kind of Windows hiccups when starting the computer, not even knowing about update problems.  I have yet to see this message.  After the number of laptop (computer 1), I took a peek at the desktop computer (computer 2) to check that Windows Update and I saw that an update is available, which is the referenced above same update that the notebook had already the check mark in its box (KB982670), which gives me the choice to check the little to install it.  Very curious, since, as already mentioned, the computer has been configured to automatically download and install Windows updates.  Looked at the update history, and it has already downloaded and installed the other four updates that the laptop has been.  Changed the automatic Windows Update setting to warn me before you download and install updates.  I have not installed the missing update.  Said the only other person in the House who would probably bother install updates to not install it.

  A month later, 2 computer has a notification from Windows update that 21 or 22 updates are available (as a result, by clicking on the icon of the trial of Microsoft Office).  The update not installed a month ago is no longer on the list, and update history shows as having been installed a few days before, apparently because someone else in the House must have thought it looked like a good idea.  I installed all the 'important' updates and have not seen any more problems with computer 2.

  BACK TO THE COMPUTER 1:

  Yes, is there anyone with ideas on how to get 1 computer back to its state before the 5 updates listed above, and what to do about to reinstall some or all of them, I hope, without more problems, for example a random food system does not happen?  I have a feeling I will say that the random system restoration do not occur, but he did.

  Thanks for any help.

  No, I don't use the Norton removal tool.

  IN RE COMPUTER 1 ONLY:

  1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  2. close all open applications (that is, anything with an icon on the taskbar).

  3. click right on the file saved in #1 above, and then select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.

  4 for good measure, reset Windows Update by...

  How to reset the Windows Update components?
  -Online skip the section to APPLY to; KB971058 access via I8 32-bit only; Run the difficulty in DEFAULT and modes, then AGGRESSIVE [1]
  http://support.Microsoft.com/kb/971058

  5. restart & test.

  ~~~~~~~~~~~~~~~~~~~~~~~~
  [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will delete your update history (but not list updates in the updates installed)

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Missing desktop icons, how to restore their return

  Original title: something that flocked to 2/3 of my desktop icons, is there a way to recover them?  I went through the properties and cannot replace them.
  About 2/3 of the icons on my desktop disappeared including office files and I can't replace them.  I'm going through properties to replace and everthing looks like it should work, but the icon is not replaced/renewed.  Is there something simple, that I can do?

  Hello University,.

  Thanks for the return of the response. Please visit the link below and let us know the status.  You are running service pack 3 and which version of Windows XP are you running?

  Your desktop icons are missing in Windows XP

  http://support.Microsoft.com/kb/330170

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Tablet PC Edition
  • Microsoft Windows XP Media Center Edition 2005 Update Rollup 2

• missing desktop icons and reappear at the start?

  I have a desktop PC with i7 and 16 GB. It runs on Windows 7 Pro 64-bit. Whenever I start my PC, all the desktop icons appear normally and quickly at the beginning. Then at the end of the initialization, all the desktop icons would change the folder symbols of gray before returning to their normal color symbols, one or both. The PC works fine otherwise. So, what's up with that?

  When google, many seem to have a similar problem, but none offer a REAL solution. Care to help? Please provide only the answers that have been soundproofed/accepted as a solution to the problem.

  Hello

  It is regrettable that the steps in my previous post did not help to solve the problem. This problem could occur due to the corruption of the file system or damaged user account.

  Please follow the steps mentioned below:

  Method 1: run (SFC Scan) System File Checker because this could be a problem with corruption in the Windows system files. System File Checker is a Microsoft Windows utility that allows users to search for and restore corruptions in Windows system files. Consult the following link;

  Use the System File Checker tool to repair missing or corrupted system files

  http://support.Microsoft.com/kb/929833/en-us

  Method 2:

  You can create a new user account on your computer, and then check.

  Create a new user account
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  If you are not faced with the same question in a new user account, you can check the link below and use the steps provided to screw a corrupted user profile
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  Please an update on the status of the issue to help you further.

• Completely missing desktop icons. No run option and all programs hidden

  I went to a site, click on a link and the next thing I know I get error messages about 25 per battery overheating, my criticaly of damaged hard drive and all my icons have disappeared from my office.  Ther is performed without option when I hit the Start button and I can't run a system restore, but I can go on the internet.  Any suggestions greatly appreciated apppreciate.

  I went to a site, clicked on a link and the next thing I know , I get about error messages about 25 by the battery overheating, my criticaly of damaged hard drive and all my icons have disappeared from my office.

  http://www.mypchealth.co.UK/SpywareHidden.php>

  Suggest that you first spread malware as the cause of the problem by following these steps:

  I. - delete your temporary files

  Click Start > all programs > Accessories > System Tools > Disk Cleanup

  II. - have your system scanned as a result of security/antivirus installed.

  III. - run this tool from Kaspersky: how to remove malware belonging to the family of Rootkit. Win32.TDSS

  http://support.Kaspersky.com/viruses/solutions?QID=208280684>

  IV. - download, install, update and run both of these tools to a-squared free scans:

  MalwareBytes anti-malware (MBAM)

  http://www.Malwarebytes.org/products/malwarebytes_free>

  SUPERAntiSpyware (SAS)

  http://SUPERAntiSpyware.com/superantispywarefreevspro.html>

  V. - run the Windows XP and Windows Server 2003 System File Checker (Sfc.exe) tool:

  http://support.Microsoft.com/kb/310747>

  VI. - run SFC/scannow Windows 7 & Vista

  File system (CFS) Auditor verifies that all files of Windows 7 are where they should be, and they are not corrupt.

  http://pcsupport.about.com/od/toolsofthetrade/HT/SFC-SCANNOW.htm>

  `~`

  If no malware has been detected, there's a Fixit on this page that will reset Windows components to update:

  Read the article KB971058 via Internet Explorer-(only( )
  How to reset Windows Update http://support.microsoft.com/kb/971058components >

  Suggest you download and Save it. Then, close all the open programs and web browsers.
  Run Microsoft Fixit 50202.msi and choose its default mode.
  After that he finished the race, see if the return code is displayed again when looking for updates.

  If not, then run the Fixit once more and choose his Aggressive mode.
  Restart once it is finished and see if the return code always appears when the updates.

  IF malware is detected, then please post if it has been removed and that the specific name of what has been detected.

  UTC/GMT is 00:30, on Saturday, February 11, 2012

• Missing desktop icons

  original title: Desktop no longer works

  Hello

  I have a problem with my office, it does not work...

  My button start DO not work, I can use taskmanager as well, everything seems to work except my office

  It allows to be completely black until my mother accidentally set a photo as a background, and of course, she does not remember how...

  Help will be appreciated,

  Axel

  System Restore deals only system files... Although it is always a good idea to have backups in place - always.

  However, you can try and clean this system first.

  Search for malware:

  Download, install, execute, update and perform analyses complete system with the two following applications:

  • MalwareBytes (FREE)
  • SuperAntiSpyware (FREE)

  Remove anything they find.  Reboot when necessary.  (You can uninstall one or both when finished.)

  Search online with eSet Online Scanner.

  Check the system files for corruption:

  Use the utility from the command line with the variable SCANNOW SFC and a Windows XP CD (or the i386 directory) to analyze the integrity of the system protected all files and replaces incorrect versions with appropriate Microsoft versions.

  The less you have to run all the time, most things you want to run will perform:

  Use Autoruns to understand this all starts when your computer's / when you log in.  Look for whatever it is you do not know using Google (or ask here.)  You can hopefully figure out if there are things from when your computer does (or connect) you don't not need and then configure them (through their own built-in mechanisms is the preferred method) so they do not - start using your resources without reason.

  You can download and use Process Explorer to see exactly what is taking your time processor/CPU and memory.  This can help you to identify applications that you might want to consider alternatives for and get rid of all together.

  Do a house cleaning and the dust of this hard drive:

  You can free up disk space (will also help get rid of the things that you do not use) through the following steps:

  Windows XP should take between 4.5 and 9 GB * with * an Office suite, editing Photo software, alternative Internet browser (s), various Internet plugins and a host of other things installed.

  If you are comfortable with the stability of your system, you can delete the uninstall of patches which has installed Windows XP...
  http://www3.TELUS.NET/dandemar/spack.htm
  (Especially of interest here - #4)
  (Variant: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )

  You can run disk - integrated into Windows XP - cleanup to erase everything except your last restore point and yet more 'free '... files cleaning

  How to use disk cleanup
  http://support.Microsoft.com/kb/310312

  You can disable hibernation if it is enabled and you do not...

  When you Hibernate your computer, Windows saves the contents of the system memory in the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always be equal to the amount of physical memory in your system. If you don't use the Hibernate feature and want to reclaim the space used by Windows for the hiberfil.sys file, perform the following steps:

  -Start the Control Panel Power Options applet (go to start, settings, Control Panel, and then click Power Options).
  -Select the Hibernate tab, uncheck "Activate the hibernation", and then click OK. Although you might think otherwise, selecting never under "Hibernate" option on the power management tab does not delete the hiberfil.sys file.
  -Windows remove the "Hibernate" option on the power management tab and delete the hiberfil.sys file.

  You can control the amount of space your system restore can use...

  1. Click Start, right click my computer and then click Properties.
  2. click on the System Restore tab.
  3. highlight one of your readers (or C: If you only) and click on the button "settings".
  4 change the percentage of disk space you want to allow... I suggest moving the slider until you have about 1 GB (1024 MB or close to that...)
  5. click on OK. Then click OK again.

  You can control the amount of space used may or may not temporary Internet files...

  Empty the temporary Internet files and reduce the size, that it stores a size between 64 MB and 128 MB...

  -Open a copy of Microsoft Internet Explorer.
  -Select TOOLS - Internet Options.
  -On the general tab in the section 'Temporary Internet files', follow these steps:
  -Click on 'Delete the Cookies' (click OK)
  -Click on "Settings" and change the "amount of disk space to use: ' something between 64 MB and 128 MB. (There may be many more now.)
  -Click OK.
  -Click on 'Delete files', then select "Delete all offline content" (the box), and then click OK. (If you had a LOT, it can take 2 to 10 minutes or more).
  -Once it's done, click OK, close Internet Explorer, open Internet Explorer.

  You can use an application that scans your system for the log files and temporary files and use it to get rid of those who:

  CCleaner (free!)
  http://www.CCleaner.com/
  (just disk cleanup - do not play with the part of the registry for the moment)

  Other ways to free up space...

  SequoiaView
  http://www.win.Tue.nl/SequoiaView/

  JDiskReport
  http://www.jgoodies.com/freeware/JDiskReport/index.html

  Those who can help you discover visually where all space is used.  Then, you can determine what to do.

  After that - you want to check any physical errors and fix everything for efficient access"

  CHKDSK
  How to scan your disks for errors* will take time and a reboot.

  Defragment
  How to defragment your hard drives* will take time

  Cleaning the components of update on your Windows XP computer

  While probably not 100% necessary-, it is probably a good idea at this time to ensure that you continue to get the updates you need.  This will help you ensure that your system update is ready to do it for you.

  Download and run the MSRT tool manually:
  http://www.Microsoft.com/security/malwareremove/default.mspx
  (Ignore the details and download the tool to download and save to your desktop, run it.)

  Reset.

  Download/install the latest program Windows installation (for your operating system):
  (Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe )
  (Download and save it to your desktop, run it.)

  Reset.

  and...

  Download the latest version of Windows Update (x 86) agent here:
  http://go.Microsoft.com/fwlink/?LinkId=91237
  ... and save it to the root of your C:\ drive. After you register on the root of the C:\ drive, follow these steps:

  Close all Internet Explorer Windows and other applications.

  AutoScan--> RUN and type:
  %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
  --> Click OK.

  (If asked, select 'Run'). --> Click on NEXT--> select 'I agree' and click NEXT--> where he completed the installation, click "Finish"...

  Reset.

  Now reset your Windows with this FixIt components update (you * NOT * use the aggressive version):
  How to reset the Windows Update components?

  Reset.

  Now that your system is generally free of malicious software (assuming you have an AntiVirus application), you've cleaned the "additional applications" that could be running and picking up your precious memory and the processor, you have authorized out of valuable and makes disk space as there are no problems with the drive itself and your Windows Update components are updates and should work fine - it is only only one other thing you pouvez wish to make:

  Get and install the hardware device last drivers for your system hardware/system manufacturers support and/or download web site.

• Missing desktop icons and the corresponding file associations

  All desktop icons MS, missing icons in file association - program still works well

  Tri-

  Go to start - all programs - Microsoft Office - Microsoft Office Tools - Microsoft Office Picture Manager - Help - detect and repair - check restore my shortcuts while repairing.

  This should restore any shortcuts to microsoft office

• Need to find %SystemRoot%\WinSxS\folder_name to find missing the module system restore service

  My ability to do a system restore is zilch.

  It turns out that my laptop Win 8.1 is unable to run sys restore due to the service being missing module.

  And I have to work around that and implement a registry key to make a correction.

  I have no idea where the file % SystemRoot%\WinSxS\folder_name.

  All this to fix the error 126 in services.msc

  I had many times where a reinstall of my computer would do the trick - however, I don't want to lose everything.

  System Restore is a feature that I use, and it works at all.  Pretty disappointing - it's always something.

  Any comments would be appreciated.

  See Help 1...

• Missing files after system restore

  My computer crashed in what appeared to be a virus.  I did a system restore, but now I always have missing files.  I can find them if I search but I can't navigate to them.  Any ideas?

  Never mind.  The restored files were hidden... weird.

• Hardware changes not detected using a flash drive, the missing, system restore points tried every fix that MS can offer in Windows 7

  All of a sudden, I have several problems with my computer.  I can't not computer to recognize a flash drive.  Printer works in the same usb port.  I used Device Manager, checked the drivers, made every difficulty that MS has to offer, each difficulty that Dell can offer, but the problem remains.  I don't feel uncomfortable so I don't have to play with the registry.  I uninstalled the drivers and rebooted.  The only changes that I did before this happened was to uninstall and reinstall I-tunes.  The flash drive, I use would be defective?  When I went to the system restore, my restore points have disappeared, that was the point where I uninstalled I-tunes.  I also noticed that when I tried to detect problems with the resolution of the problems of hardware and devices, it says "material changes may not have been detected.  In detail, it also shows "there is no configured windows in a way never install driver - edition".  WHAT?  I know that windows IS configured to automatically install.  (Deep breath)

  Very well.  So I am at a loss.  Any suggestions?  Thank you very much for your time and your attention...

  Hello
   
  Welcome to the Microsoft community. I will certainly help you with the problem you are experiencing. To better understand the issue, I would like to ask you a few questions.
  1. What is the model of your Dell computer?
  2. that all measures tried on your own to fix this?
  3 have you tried to test the flash drive on another computer to see if it is faulty?
   
  This problem arises usually when the flash drive is faulty or the chipset drivers are in conflict with the USB drivers.  I recommend you to consult the following Microsoft article and check.
   
  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISN

   
   
  Response with all the answers, so that we can more research on the issue. Hope this information was useful.
   
  Thank you

• The management of digitisation in the HP Office Jet Pro 8600 just missing desktop icon

  Hello

  I have been have been analysis regularly without incident since July, when I bought this all-in-one.

  Yesterday between the work I did, I went to use the scanner and the options to choose to scan in the desktop options disappeared. I can still scan your computer with the scanner itself, but the options to do it from the top of the Office are not in desktop icon more.

  I tried to remove and reinstall the prnter, but that did not work.

  Any ideas?

  In order to solve the problem completely uninstall the software by clicking Start > all programs > HP > and follow the uninstall option.

  Then go to control Panl > programs and features > uninstall a program and remove reminders of the software (HP Customer Participation, Read Iris OCR, etc.).

  Download and install the latest version of the software for your printer below:

  tominator67 - http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&dlc=en&lc=en&os=4062&product=4323659&sw_lang=

  Kayren - http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-109378-2&cc=us&dlc=en&lc=en&os=4062&product=4083969&sw_lang=

  Now open the printer software, the options should become available.

  Shlomi

• The missing desktop icons

  All the icons have disappeared from the desktop, including the Recycle Bin.  How can I get back them and empty the trash?

  Try this:

  1. Right-click on the desktop and open the sub menu "rearrange icons by.
  2. In the submenu, click on the "Show desktop icons" to check it out.

  Best?

• system restore only works in safe mode?

  Original title: why my system restore won't work except in safe mode?

  I wonder why the system restore doesn't work on my system more except in Mode without failure. I tried to disable my anti-virus and run a program on my HP Pavilion system that corrects all files that may be lost or got corrupted. I made sure the system restore is still in Window\System | 32, I disabled updates, restarted the system, tried the restore without success then turned on automatic updates. I went to every possible useful article (not!) I can find on the web or Microsoft, and nobody seems to know what to do.  Yes, I can do a Safe Mode system restore, but I want it works on my system itself.  Any help out there?  Thanks for your time. So :)

  Without knowing what anti-virus product and/or security you are running on your computer, it is virtually impossible to answer your question.

  On the off-chance that you use Norton - Norton is known to cause problems with the system restore and this problem is addressed in the Symantec Support here page:

  "Message:"restoration incomplete. " Your computer cannot be restored... "When you run Windows System Restore"
  <>http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013 >

  HTH,
  JW

• Cannot use, "save under" to save the information in the missing desktop icon

  Whenever I try to use the, "Save as" command in Word 2007 or the appearance of Windows 7 theme page to save on the Desktop icon on the left side of the page, it is impossible, because the Desktop icon disappeared completely.

  This means I have to record information in example Library\Documents, why?

  Anyone solve the problem?

  How to reset the Windows path, which should allow me, "save under" information and possibly other paths to the desktop (icon)?

  The desktop icon is normally located in the "Favorites" group at the top of the left pane. Click on the small arrow next to Favorites to show the links it contains.

  If she's really gone then you can put it to go back easily.  Open Windows Explorer, find your desktop folder, select it, drag it to the favorite icon to the top of the left pane, drop it on the Favorites.  Who put it there.  [He puts a shortcut on the desktop in the favorite group]

  Note that Favorites is extremely poorly named.  It has nothing to do with favorites, you are probably familiar with Internet Explore.  It's actually a set of shortcuts in whatever you chose to put files and its list is displayed in C:\Users\yourusername\Links if you take a look here.

• I'm not on IE, I have Mozilla Firefox and have the same problem. I can only make temporary fix and it goes backward.

  We have Windows 7 with Windows Live Mail and Mozilla Firefox.  We are not receive mail and when I click on send and receive and window appears and says I am offline and asks if I want to go to the line, YES/NO, I select Yes the box back again and I select YES once more, then I get a dialog box that has a yellow triangle with our 2 addresses with a canceled address. When I click on the globe to go to the line, then click on send and reception, I recover the small box, I click Yes and back again and I click Yes once more and the great dialog box returns with only an address with a green check mark next to it.
  I'm went to the file in Mozilla and tried to change the button Off Line several times, as recommended.  It did not help.

  I'm not on IE, I have Mozilla Firefox and have the same problem

  Same thing as what? We cannot see what question you are referring.

  However, he is indifferent to any browser that you normally use. A third-party program interferes with the Windows Internet connection. The only way to fix this problem before the registry change is to deselect the work offline option in the file menu of Internet Explorer. (Internet Explorer is much more than a browser. Among other things, it offers connectivity Internet for Windows, used for example by all browsers and e-mail programs.