Missing DVD/CD after the factory restore (Code 39) Player

Hey Dell Community!

I recently restored my computer to factory and everything was fine. My CD/DVD drive worked fine until this last time, I rebooted my computer. Now, it is not in my computer and does not have any CD/DVD. In Device Manager the drive is there, but there is a "!" sign next to the pilot.  There is error code I have: "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) »

I have a sony dvd +-rw dw-q58a.

I tried to uninstall the driver and restart my computer. The computer has detected the driver and reinstalled itself, but the same problem persists thereafter.

In several searches on Google, I also noticed that almost every problem of CD mirrors mine, so I don't know that there is a solution!

Thank you very much in advance.


Tags: Dell Drives

Similar Questions

  • Is it possible to recover data after the factory restore?

    Hi, I have laptop G62-340US and I use windows 7 64-bit. I am having trouble with streaming online videos, and whenever I start my computer, it shows a kind of errors, so I thought to restore my computer to factory setting. But I have some data inportant on my computer. I've been me request so if it is possible to recover data after the factory restore or I do something that restor factory will not delete my data?

    Hello

    You will need to back up all your personal files, etc. before executing a factory reset - an option to do this is to use the facilities available in Windows 7, as described in the guide on the link below.

    http://www.howtogeek.com/HOWTO/1838/using-backup-and-restore-in-Windows-7/

    Kind regards

    DP - K

  • K1 "unrecoverable error bootloader (0 x 19000008) after the factory restore".

    Having some problems with my K1 for a while & finally decided to do a factory restore and start over. Fact the factory restore (exactly like I had to with my android phone a couple of weeks) & now he jumped to the top with

    «Erase Userdata...»

    Boot loader fatal error (0 x 19000008)

    He sat there for a while. I tried to hold the power button, but nothing. This tablet has been updated to the latest version, it has not rooted or anything else. Just completely factory & updated. The problems I had when I decided to restore it was running mostly just super slow. Took forever to get the apps to arrive on the screen & such things. Thought I just having too much junk previously installed on it, so I tried to restore it & start over. Bad idea! Any idea? My 2 weeks im slammed all day every day & cant slow to call assistance & wait always hold to try & fix it (assuming that they can even repair). Would be delighted to hear that its an easy fix but I'm sure used to be the case. I bought it back in November 2011, so its only 6 months old.

    Hi Javahead

    How many times have you tried to restart since this error?

    Recently, I did the same thing after that my front cam went wrong. I got the same error. But after a few reboots and maybe wait a few minutes before trying again. Finally, he went through the process and completed successfully.

  • BOOTMGR is Missing After the factory restore

    Hello

    I have a netbook with Windows XP as its OS S10e, I decided to restore it to the factory setting by pressing F11, after completing, it restarts and automatically install something and rebooted again, then this message appeared: BOOTMGR is Missing, press Ctrl + Alt + Delete to restart.

    Again, restoration, but the result was the same.
    My netbook has not had any CD backup

    What can I do?

    Thank you all,

    Unfortunately, all the proposed solutions did not work, I cannot restore my netbook and installed the new OS!

    Good bye

  • Unable to sign on my MOTOBLUR account after the factory restore

    After seeing that I wasn't getting updated and no could not remove all the accounts on my CLIQ, I did a factory restore and tried to sign in with my existing MOTOBLUR account. An error message pops up saying that the session has expired or the password is incorrect.

    The password cannot be wrong, because I can access my account online. The message appears whenever I'm trying to connect. I use only a wifi connection.
    What should I do?

    To sign in blur, you will need to use 3G or wifi. You said you use wifi, make sure that the wifi icon is on the notification bar. If this is not the case, press menu and you can set it here when you register in blur of installation. If you still can not sign trying to join a 3G area, and then try again. The time-out error is saying that you don't send fast enough information on the server of blur. Password error appears but is not always the problem. If you arrive at sign always used the password and then follow the instructions to reset, then try again. Make sure that you use an e-mail address that you will be able to receive mail from.

  • Help! Aspire 5735 laptop with broken screen does not recognize external monitor after the factory restore

    I have an ACER Aspire 5735, running horrible Vista that never worked from the beginning, always locked up, media player never worked, on, on, and after about a year my dog took in the power cord and threw out of the table and the broken screen. I used it with an external monitor for a while, but it was even worse after that and after that he take to get fixed yet has proceeded to run super slow, always locked up, refused to stop or start upward normally, and so he sat in a closet for about 3 years.

    I took it out a week ago to see if I could at least use it for my kids to friends to play on, but that she still had so many questions, I decided to do a factory restore. And of course the recovery disks that I did when I got it do not work and are not yet recognized by the computer. So I went online and has used a method that I found there by rebooting and hitting the keys ALT F10 until I was at the factory reset option. It worked GREAT! Except once the computer has restarted and opened up to windows deleted monitor and I can't do anything with the computer because apparently it does not recognize that it is hooked to an external monitor on the restore to factory settings! Help!

    She does not recognize the monitor as it has been restarted and was even the windows start the display of the icon, but as soon as it loads the screen becomes black with just the graphics "monitor is on but not connected to what either" floating around.

    Is it possible to access something in the BACK or other so he could recognize the external monitor?  What is finally toast?

    Connect the external monitor to the laptop.

    Hold down the FN key and press the F4 key. Check if you get a display on the external monitor.

  • Impossible to get windows update or microsoft update to work after the factory restore

    I just restored my computer laptop runnung xp sp2 to factory settings and now I cannont get windows update to function (0x8024400A error code) and I can not update microsoft to work (error code 0 x 80240036).  I can access the internet, navigate, dl files etc. just can't get windows updates.  I disabled the firewall and antivirus still cannot operate.  Tried to fix it, SP3, but must for this and I can't seem to install manually.  Any help would be appreciated.  Thank you

    Okay, roll up your sleeves! :-)

    (For best results, download all the Setup files below before you restore your computer to its factory settings. Files can be downloaded or copied to a USB flash drive).

    Preliminary work:

    Download the installation files (only if necessary!) SP2, SP3, IE8 and Avira Antivirus (beforehand). I prefer to keep these (and other useful files) on a USB key, but this is optional. Here are the links to all the installation of four files:

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=28 (for SP2) (Note: you don't need to install SP2 if your home is already SP2 or SP1 even.)

    http://www.Microsoft.com/download/en/details.aspx?ID=24 (for SP3)

    (You can TOTALLY ignore the message "intended for it professionals"!)

    http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=43 (for IE8)

    http://www.Avira.com/en/Avira-Free-Antivirus (for FREE of Avira version)

    1. physically disconnect from the Internet. Also unplug all unnecessary devices!

    2. turn your PC to its factory settings.

    3. remove the PC-Cillin was COMPLETELY (see above).

    4. temporarily disable the automatic updates. To do this:

    Start | Control Panel (switch to Classic view if not already selected). Automatic updates

    Select "Turn off automatic updates" and click OK.

    5 install SP2 (only if necessary!). Restart TWICE.

    6. install the SP3. Restart TWICE.

    6 switch to IE8. Restart TWICE.

    8. install anti-virus software.

    (What happens very often is that someone has their software antivirus running as they try to install SP3, which often translates into chaos! "This is why it must be done after installing SP3 and IE).

    9 make sure that firewall Windows is activated (it should already be):

    Start | Control Panel | Security Center

    (Now you can physically reconnect to the Internet. Update Antivirus program.)

    10 visit Windows Update to download and install only the critical security updates. Restart each time you are prompted.

    11. reactivate the automatic updates.

  • After the factory restore via itunes on pc on my ipod classic he said plug on sector finally now all I get is a picture of a charger and taken, it won't even load

    After restoring my ipod classic 4th generation 40 GB to factory settings via itunes on my pc the message plug to the charger to complete came I did it, but all I get is a picture of a charger and power socket, but it will not charge or do anything else

    The 4th generation iPod requires the connection to the USB adapter that comes with it to complete the restore process.  Another adapter Apple, like the one that comes with the iPhone or iPad, should also work.  Non-Apple power adapters may work fine for regular charging of the battery of the iPod, but often do not work for this particular use.  If you have a Mac with a FireWire port, and you have a FireWire cable, you can also get past this step by connecting the iPod to a FireWire port.  It is a peculiarity of design iPod 4th gen.

  • Equium L350D - 11 d connecting to a network wireless after the factory restore

    Hello

    Recently, I've restored my Equium to factory following a virus. I am running Windows Vista Home Premium and it is out of warranty.

    When I try to connect to a network, it is said the computer does not have an installed and configured wireless network adapter. I recommend to install wireless networking equipment and checking that the correct drivers are loaded.

    How can I do this?

    In the PC Diagnostic tool under network, he said: "Realtek RTL8102E Family PCI - E Fast Ethernet NIC (NDIS 6.0) version = 6.2"

    However, in Device Manager, I also have a yellow exclamation beside an unknown device in the section "other devices." It's the only thing that has been highlighted with an exclamation point.

    In the system information section, I found that the vendor for this product ID is 08DA and the device ID is 8197 (usb\vid_08da & pid_8197\00e04c000001). I don't know what it refers to, or why it prevents my find all networks.

    Can you recommend what measures I can take, or divers you think I need to install to correct the problem. I guess I should save the drivers on an external hard drive?

    Thanks for your help.

    Ashley
    [email protected]

    It is really strange this unknown device is listed after recovery image installation. In General, recovery image contains all the necessary drivers, so something like this should not happen.

    Open if please check and if Device Manager card Realtek WLAN is listed under network adapters.
    According to specification for laptop, your laptop has wireless 802.11 network card g (RTL8187B) Realtek driver for this card, you can find and download from Toshiba WLAN portal - http://aps2.toshiba-tro.de/wlan/

    Please send comments.

  • Cannot sync after the factory restore - 7th generation

    I wanted to start to sync my iPod to my computer at home instead of my desktop one. I couldn't understand anyway to do, so I used iTunes to restore the iPod to factory settings.

    After that, the iTunes sync rings single button a chime when I click on it. No synchronization. In addition, the iPod touch screen is not very sensitive. Now, it takes several swipes or taps to make anything. It worked perfectly before the reset.

    I did the reset three times with no luck.

    10 of Windows on a computer for three months

    iPod Nano 7th generation with up-to-date software

    iTunes 12.3.2.35

    Hmm... the iPod is now sensitive. I guess I had to reset once more. But, of course, it is empty. Synchronization problems still exists.

  • Recover data after the factory restore

    I reset my computer to factory settings and I forgot to make a copy of a folder how can I get it back

    Hello

    a clean install wipes the hard drive clean of everything

    You cannot undo what you've done

    If you have lost data, you can try this

    There are success stories in using recuva for this type of problem

    http://www.Piriform.com/Recuva

    Read also:

    Since we don't know exactly how you reinstalled it seek a windows.old folder

    How to restore your personal files after you perform a custom Windows Vista or Windows 7 installation

    http://support.Microsoft.com/kb/932912

    or even return to a previous operating system by using the information in file window.old at the link below

    http://support.Microsoft.com/kb/933168

    If the above does not apply we can not help you

    Try the data recovery experts

    but they are very expensive

  • Acer X 1930 works does not properly after the factory restore

    It did not work correctly since the restoration of my desktop Acer X 1930 under Windows 7. Now, it shows: "configuration of the Windows updates failed. Returning from the changes.

    Could someone please help?

    Hello, I had problems even when I went back to 10 Win7... The only way I could make it work just is for the first few newspapers in I had to restart my system rather often. I know that this is not a SOLUTION but is what I did...

    Load Windows 7, let the updates for about 3 minutes... I first tried 8 mins but still many updates. So 3 works for me... I am also connected on wire on a Giga lan with Ultra fast connection to my ISP... So time could vary for you...

    After 3 minutes, I had 20 to 26 update ready to be used. Restart the computer. They worked. Makes about 3 times. ON the 4th time I down load 90 updates to see if it would work. And he did very well. Then after that, I went to look at the missing updates to ensure that they were going to update or had... added some that were OPT... on on the last 50ish and they have all updated very well. But for some reason, if I let all try them and update from the beginning, they would fail. I think it's because they have tried to put in the updates before others will want that needed to be done first...

    I do not work for Microsoft or Acer and it is only first hand from one of my systems. This isn't a fix only my way to make it work.

    So if you have a connection interent fast and no more wireless I would say that for the first time you start your computer just let it run for a few minutes then go to the Start button and restart so you do a little at a time...

    I would like to know how it works for you...

    James

  • Adobe CC 'missing or broken' after the system restore, loop perpetual installation

    I have installed the CC Adobe & Photoshop desktop application for my classes, its opening facing up, did a test and everything worked fine.
    that night, I closed my computer and installed several updates (updates to Windows 7). Turn on again the next morning, and the system does not start properly and ask to do a system restore, I did. Finally get to start, of course Adobe CC has been uninstalled & /or deleted.
    Then go to my account, download the app and start the installation...

    Problems:

    -When to start the installer, for any product CC (desktop application, photoshop, etc.), it seems that it starts, but very often just abruptly end and doesn't seem to have done anything.
    -When it finishes some sort of Setup, I am presented with the "Adobe CC must solve this problem (problem of non-recognition). However, it is missing or damaged. Please download and install a new version of < the Adobe website > CC ', which produced to take me around the loop again and again and again.
    -At the time of the drafting of the present, under the instruction that I have deleted/renamed select folders, run various uninstall programs for programs CC and the desktop application, without success that this either and temporarily disabled my firewall to see if it would work (it didn't).

    For me, this seems to be an update which came down safe with current CC, because it is only after a particular update that the software has stopped working. Is it

    Is this something that can be fixed?
    If Yes: how long can I wait for a fix?
    Otherwise: what should be my next course of action?

    Algirdasv if you feel that you were able to assess the Creative Cloud software then please contact our team for assistance directly in Contact with the customer .

    To locate the specific error preventing the uninstall, I recommend you to review the installation log files.  You can find details on how to review the log files to troubleshoot Adobe Creative Cloud install problems with log files .  You are invited to post specific errors you're looking for in the logs in this discussion.

  • Computer running slow even after the factory restore

    OK I'll try to summarize the best that I can about it.

    I own a Toshiba U405D 1 1/2 years, delivered with a pre-installed version of Vista Home Premium. Not a SINGLE PROBLEM NEVER, until some time late last week.

    All of a sudden (and I mean that), Windows Explorer, Windows update, and essentially the main components of my OS has become unstable. Does not not for no reason, going slowly like a dinosaur... I mean it was bad.

    Virus scan; nothing wrong. Spyware; Nada. Check disk; It froze on me twice. Safe mode; error messages like "CCC.exe unresponsive", etc. I uninstalled MANY programs; process of elimination of obviously. Always problems. So, after that it froze several several times, finally got behave long enough to create recovery disks and wiping my HD.

    After finally getting back to factory settings and starting over with my files and other, begins to have the same problems again, but now a new problem. Sometimes when the fan is, I hear a click or sound like something is stuck in the fan itself. Never had this happen before, ever.

    I don't have IE8 or any software to download. Regarding the programs installed personally, I have Norton (usually I do not use it, but I did not have time to change my Anti-vir antivirus), iTunes, lots of music from my CD collection (about 8 GB) and school of working files.

    I need to know if his time in the trash this thing and get a new, upgraded to 7 machine or can I retrieve this piece of ____?

    ~ Thank you ~

    If the same issues are produced after a recovery, it seems that it may be hardware problems.

    And the click could be a hard failure.

    See you soon.

    Mick Murphy - Microsoft partner

  • Can not activate after the factory restore

    Sir, some of the files in my windows vista is currupted and the service engineer recommended to reload vista. but, in doing so, my pre loaded original vista not be enabled. kindly help...

    How can I activate my original vista sp2

    Pankaj,

    Try the System File Checker tool

    How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista http://support.microsoft.com/kb/936212

    How to activate Windows Vista http://support.microsoft.com/kb/940315

Maybe you are looking for

  • Toolbox icons are not displayed (are hidden) (not shown)

    I install LV8.6 and overall the palette of tools for icons only. The tool palette do not show the icons of high level when the display is set to icons only. The icons are there, they are not displayed. Anyone know how to fix this? I have a PC here th

  • uninstalled and reinstalled adobe flash player

    had a virus named e-set went to windows live scanner, took care of virus, but now I don't have adobe flash player. have uninstalled and reinstalled adobe flash player and web sites tell me that I don't have recent version I have have adobe 1 and the

  • Alerts of all cut the silent nohting blackBerry Smartphones

    Sorry guys, made a mistake... problem still not solved on the 9000. Can't hear any alerts despite all profiles on! Trust, I am in the right forum now!

  • Fable III crashes mode full screen after Windows Live Marketplace is installed

    After that I installed Windows Live Marketplace, the game takes place. However, if I put it in fullscreen, it crashes.

  • No assets file

    In Adobe Muse, my company is looking to have a collection of PDF files that are not a hyperlink on the website, but can be kept in a file repository/active where links can be sent directly from the name of a PDF file. Is this possible in Muse? Can I