Missing file... HP product Assistant.msi

Hello

I hope someone can help me!

I have a HP G60-214EM HPG60 laptop...

Since a few days ago recovery disks, a popup HP assistant continously product comes up saying ' the featureyou are to use is on a CD-ROM or another removable disk that is not available. " Insert "HP product Assistant" drive, and then click ok.

No disk has been provided for me with the laptop, so I tried to click 'OK' and this unseccesful, "Cancel", was also unsuccessful.

Then another pop up comes to say "an installation package for the product that hpproductassitant is not found. Again the installation again using a valid copy of the installation package 'HPProductAssistant.msi '.

I followed the instructions in the HP consumer support, but it is advisable to download "package full feature software and drivers" which I can't find in the HP download page.

Where can I get this file missing?

If anyone can help? Please keep in mind that I am not a pc expert.

Thank you very much.

Sincere greetings,

Andrea

UK

Please consult the following such as Daniel P had posted was not the right solution for this problem. Daniel I edited your post and removed the link you posted

Product support HP document click here

Thank you!

Tags: Notebooks

Similar Questions

  • Photosmart B110A: Photosmart B110A - missing HP Support Assistant.msi

    Hello

    I use Windows 10 and I just installed the latest

    version of the software for Photosmart B110A

    from scratch.

    The software always tells me that it is missing

    the file Assistant.msi of taking in charge of HP.

    It says Error 1706, and something about a bad resource.

    I don't know where to find the file or how to

    solve the problem.

    Kind regards
    Martin

    Hi @mploug,

    Welcome to the HP Forums!

    I understand that you are missing the file HP Support Assistant.msi for your HP Photosmart B110A, on the operating system Windows 10. I'm happy to help you!

    Please, try the following steps:

    1. Close the window to locate the file with the message "Error 1706", if you don't have already done.
  • Need to re-install 'HP product Assistant.

    I fatfingered delete to "HP product Assistant.msi' HP has been preloaded - have no installation disc - I deleted the software in the startup folder, but HP wants this minor piece of software at the end of loading and commissioning."  I have files of backup recovery but hope that someone could give me an easier work around

    Thanks in advance.

    Hello

    Try to use the method 2 below.

    http://support.HP.com/us-en/document/c01631295

    Kind regards

    DP - K

  • I have a missing file, msi... What is and how to restore it?

    I have a missing file, msi... What is and how to restore it?   It does not allow me to update itunes.

    Hi WoodstockWoman,
     
    -What, exactly, is a transcript of the error message that you receive?

    This problem may occur if one of the following conditions is true:

    • The Windows Installer files that are on your drive hard are missing or are damaged.
    • You install or remove a program that uses the package file to install software for the Microsoft install (MSI) Windows (.msi). For example, this can occur when you try to install Microsoft Office on your computer.

    Follow the steps in this link to fix the problem:

    How to troubleshoot issues that may occur when you install, uninstall, or upgrade one program on a Windows computer

  • G4-1350br Pavilion: Pavilion g4: lack of Support HP's Assistant.msi

    Hello

    I use Windows 10 and I just installed the latest

    version of the software for Pavilion g4-1350br

    from scratch.

    The software always tells me that it is missing

    the file Assistant.msi of taking in charge of HP.

    It says Error 1706, and something about a bad resource.

    I don't know where to find the file or how to

    solve the problem.

    Hey @Gabriela5,

    Welcome to the Forums of HP Support! This is a great place to find solutions and help our community!

    I understand that you are having trouble with the HP Support Assistant software. I'd be happy to help you with that.

    To resolve this problem, you'll want to uninstall the wizard help completely. If you don't know how to uninstall the software, you can follow this document that will guide you through it.

    Once you have the old uninstalled software, install the new software using this download from the HP Web site.

    I also highly recommend using the Windows Update tool to make sure that all the drivers for windows have been updated to their versions of Windows 10.

    Please hold me.

    By pressing the Thumbs Up button below, you can always say thank you!

    See you soon.

  • OFFICEJET Pro 8610: HP support assistant.msi

    I recently upgraded to WIN7 32 bit for WINDOWS 10 and my 8610 OJPro has a missing or damaged file. Recently, when I boot my dektop Lenovo AiO, I get a box with error 1703 indicating file not found HP Support Assistant.msi

    I tried searching for an answer and I can't get a. How can I fix this problem - it's an eye sore to see this error pop up when I boot my system

    CPCI

    Hi @OJPro8610,

    I would be happy to assist you with the support of HP Assistant.msi error. I suspect that the best thing to do is to completely uninstall the existing software and reinstall with the printer Installation Wizard. Please use the following steps to perform this task:

    1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
    2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
    3. The new software - uninstall the printer software Instructions
    4. Once the uninstall is complete, reboot the computer
    5. Follow these steps to reset the registry settings and options for Windows Installer.
  • Missing files after update CC

    Creative cloud demanded an update yesterday. Once the complete update, my Cloud Files all a designer began a process of course. Boring, I thought, but no big deal. Turn, it was a big deal. Miss me him now all older files until July 2015.

    Then I connected my online account thinking maybe it was some sort of timing issue. Shows exactly the same thing. Unable to find a single file like July 2015, I have several. The Archives section shows a handful of my missing files, but when I click on Restore, they disappear from the archives section and disappear completely.

    I contact Adobe support via online chat, and that has proved so far to be a waste of time. Can not pass on the phone as all the options related to creative cloud of the results in a message saying that there is no phone support for my product.

    -Update

    Finally received assistance via chat. Come and discover, all my missing files were contained in a file in the section of the online archives. Here, it is not possible to display the contents of the folder, size, etc. Several folders and files are duplicated on all restore. With folders, entitled source files contain only files from 8 July 2015. Duplicated, to which is added a '1', contains only files of 7 July 2015 and more. Now, to browse, comparison and merging everything back to the way his supposed to be.

    At this point, all I can say is what a waste and waste of time!

    Lessons learned: Before the creative cloud update, be sure to create a backup of all your creative cloud documents!

  • Could not initialize the beak. a missing file?

    I have cs 5.5 but miss me my CD, so I tried to download it from the website of adobe, but for some reason, they wouldn't let me have when I put my serial number in.  I downloaded the demo of creative cloud so that I could work but now I tried to re-download my version and an error came say Setup could not initialize it may be due to a missing file...?

    Hello

    You can download it here: Download CS5.5 products

    Please see the instructions to extract the files and install your product.

    Alternatively, if you still have questions, you can download it here:

    http://prodesigntools.com/Adobe-CS5-5-direct-download-links.html

    These links may be useful if you need assistance:

    Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

    Troubleshoot installation with the log files. CS5, CS5.5, CS6

    Installation and launch log errors | CS5, CS5.5, CS6, CC

    Concerning

    Gilles marneffe

  • How can I find a missing file

    How can I find a missing file for microsoft office 2010 which has been installed on the pc when I bought it. the file is: C:\ProgramData\Microsoft\OEMOffice14\0Starter\en-US\WelcomeDocument.dotx

    Hi starr456,

    This is something tricky, simply because the Starter is not available anywhere to download (it's the OPK only), and it is not available to resettle them in the HP Recovery Manager. After researching this for awhile, it seems to me that your only option to get Starter upward and the execution is to perform a recovery of the HP System. This restores all of the original software, including programs that are not available to resettle them in the Recovery Manager. He is also the 'nuclear option' and will completely erase everything on your computer. You will need to back up all personal files that you do not want to lose.

    If you're desperate for Office Starter, you can use this recovery method. But if you're open to exploring other alternatives, you might want to try a freeware productivity suite (like OpenOffice, for example).

    Here is a link to the instructions for performing a HP system recovery for Windows 7. If you have a different version of Windows, let me know and I'll post a different link.

  • Any missing files in iTunes library

    Let me start by saying this: I used to work for Apple in the store. I know that the software and the beautiful products well (it has been a few years since then), but I was never a genius. I do not do things that will eventually be glitch the operating system.

    Here's the problem:

    • When I started using iTunes, I unchecked "copy files to iTunes Media folder when adding to library" that I didn't like the way iTunes duplicated my files of music (unnecessarily taking more space), as well as their sorting system.
      • Therefore, all my files are simply located in my "Music" folder I recognize that there is a problem when it comes with that.
    • I met the problem with iTunes, in which he cut off the ends of a fair few of my songs. The only way to solve this problem is to create a new library. I decided to import my old one because I didn't lose my plays and reading lists, once again (I had this problem before and simply started again, at the same time the simplest solution).
    • I didn't have enough space on my Macbook so I used a drive hard portable 1 TB to consolidate files and export of the library as a selection. I managed to import into a new library, and the songs that had been cut played in its entirety. Perfect! First problem solved.
    • However, each of my files is now 'missing' (exclamation points) - this is ~ 4 700 music files. As a result guests to locate missing files, iTunes fails every time to find any other ones in a similar situation.

    Is there a way to locate the missing files en masse, since I do not have an iTunes Media folder (it is empty)?

    Is there a way to locate the missing persons file by ALBUM (which is how I got together in the artist file)? It sucks, but it sucks less than having to locate the 4 700 music files manually one by one.

    Any help is very appreciated. I feel that I googled this to the ends of the Earth with no luck.

    iTunes will attempt to move the files en masse - but only if it has been set to organize media. If you have disabled that iTunes can't / don't try to find others.

    If this problem only somewhere between points 3 and 4 above?  "Consolidate" has a very special meaning with iTunes as an action done iTunes and to consolidate you need iTunes using preferences default to the Organization and to copy media.  At this point in your description I start losing track of what it was exactly you did and when things started does not. It is not just a matter of practice that need to be turned on before you start iTunes is it?

  • HP Pavilion DM4: HP Pavilion DM4 missing files problem

    I have a laptop HP Pavilion DMf that I'm trying to make it work properly

    who has missing files

    After I connect to the computer as an admin user

    I get the following message

    API-ms-win-downlevel-user32-| 1 1 - 0.dll

    is missing on your computer

    When I cancel this message box I could

    get get a Firefox browser and browser Chrome to work

    and connect to Web sites

    but Internet Explore triggers the following message

    API-ms-win-downlevel-advapi32-| 1 1 - 0.dll

    is missing on your computer

    some of my applications such as

    Media Player, live mail and HP Security Assistant

    trigger the following error message

    API-ms-win-downlevel-ole32-| 1 1 - 0.dll

    is missing on your computer

    My infographic connects to my wifi internet connection

    I ran the file sfc.exe schecker propgram and when it ends

    it say found missing software

    I was able to open the cbs.log file it creates

    but I do not know how to interpret the results.

    Also I could use instructions on how to recover

    the missing files that it identifies.

    I'd appreciate any help that you can come on me

    to solve my problem

    Hey @wsigner ,

    You need to try a clean Windows installation. Here's help on how to do it.

    Thank you.

  • 15 - f004wm: missing files on my windows laptop

    My windows laptop is missing files and did not come with the recovery disk, I have warranty on it and I can't find number of hp anywhere

    Hello

    No, they don't dome with your machine, you can create finance it. Now in the United States, please use the following contact phones/offices:

    http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1

    in other countries:

    http://welcome.HP.com/country/W1/en/contact_us.html

    Kind regards.

  • Cannot install applications he said missing files or if it install it comes up with open with dialog

    I tried to install the software after the installation of the operating system on my new internal hard drive. But whenever I have to install something it says some missing files and even if it installs I could not open the application. It popups opened with the dialog box.

    Hello sandrine,.

    I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

    1. After you have installed Windows on your PC, you are able to install Windows updates?
    2. Have any security software installed?
    3. What is the exact error code/message you get when installing applications?
    4. Are you logged in with an administrator account or a standard account?

    Try these steps and see if it helps you to solve the problem.

    Method 1

    First of all, try to run the fixit/convenience store described in the article mentioned below. This fixit is used to fix the below mentioned corruption.

    • Registry keys damaged on 64-bit operating systems
    • Corrupt registry keys that control the update data
    • Problems that prevent the installation of new programs
    • Problems that prevent existing programs are completely uninstalled or updated
    • Problems you block of uninstalling a program through Add or remove programs (or programs and features) in Control Panel.

    Solve problems that block the programs to be installed or removed

    Method 2

    There could be a chance that the service responsible for the installation of application does not run. So, I suggest you to check if the installation service is running and its status is automatic.

    • Press the Windows key + R to open Run box.
    • Type services.msc in the Run box and press on enter.
    • Look for the Windows service install.
    • Right-click on the service and select Properties from the list.
    • Start the service if it is not executed.
    • Make sure that the Startup type should be Automatic.

    Get back to us with all the necessary information and the result of the proposed suggestion. We will be happy to help you further.

    Kind regards

  • Error message "missing files... Roman.txt'

    Hello

    CS5.5 inDesign on an iMac running 10.10.5 Yosemite. He was a layout of book for a client a year ago and everything worked fine. Earlier, want to reopen the case and get the missing file Roman.txt and cannot open the app recommendation is to download and reinstall. Got it done, but now my serial number does not work.

    SB

    Serial numbers correspond to the particular product - if you had a suite or an upgrade product, rather than the standalone version, you must download the installer as well as the original (to match the serial number).

  • Setup could not initialize. This could be due to a missing file.

    Hello. I am a PC user, and I am trying to solve a problem with the installation download links listed on this page. When I try to run the installer, I get the message listed in the topic.

    Initially, I tried to download products from the creative cloud desktop app, but while the download should start, it would not be completed entirely due to an error (I don't exactly remember the message). I ran the creative cloud cleaning tool, installed the Creative Cloud Desktop App and tried to start the download again. But it did not work.

    So now I'm done trying to install them manually and this is where I am now.


    Can someone help me please?

    start at the top and work your way down to apply applicable patches until your problem is solved.

    If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

    If your error is:

    "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

    first of all, rename folder OOBE OOBE.old.

    to find the OOBE:

    Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

    Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

    Mac os: HD > library > application support of > adobe > caps

    Mac os: USER > library > application support of > adobe > OOB

    If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

    If you use an installation dvd:

    Copy the contents of the drive in a desktop folder and install from this directory.

    If you are using a mac:

    1. try to create a new user account in Mac with administrator privileges.

    2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

    3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

    4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

    5 restart the installation.

    If everything is applicable above fails, check your Setup logs:

    http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

Maybe you are looking for

  • T420 motherboard update for Nvidia

    Hello I have a Thinkpad T420 with only the graphics card Intel HD 3000 integrated. Is it possible to install the Nvidia graphics chip/card, or do I need a new motherboard. I found the following 2 on eBay, but they are completely different. http://www

  • USB drive is not showing in "My Computer".

    I use my USB key for a long time... and this is the first time that he s showing this problem... I formatted the USB and can't remember... for example NTFS or FAT format... after foratting every time I insert this USB into the usb ports there is a so

  • Problem with Optiarc DVD Drive

    My DVD drive is an Optiarc DVD RW AD - 7203A ATA Device.  I have this message "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) ».  How can I solve using the Wind

  • Why my computer Thunder?

    sounds - no Thunder options checked on windows.

  • Previous button does not

    Hi all I am building an application that uses the full screen as my main screen. On any of the screens, the previous button does not work. It has no effect. In my view, that the PREVIOUS key should work by default only. I am using JRE 5.0.0 and tests