missing ntctsd.dll

Hello

For the last 4 months, all of a sudden when I restart my HP presario 2800T, I get the error, C:\Windows\ntctsd.dll is missing.

Other than my laptop works great. Anyone know what is the missing dll file? I searched the internet and can't find it.

Bill

For the last 4 months, all of a sudden when I restart my HP presario 2800T, I get the error, C:\Windows\ntctsd.dll is missing.

Looking for errors like this by doing a search on Google for the name of the file.

When a search in no hits or suspicious hits result, the answer is usually that the file in question is linked to the malicious software and your anti-malware application has deleted or quarantined file, but left to the Windows registry entry that tries to start the malicious software when you start your computer.  Usually, they turn up without success.  Although "ntctsd" is a little less obviously false as the malware randomly a usual name, but it's probably malwarenevertheless.

First of all, download, install, update and run full scans with two of these free analytical tools:

MalwareBytes AntiMalware
SUPERAntiSpyware

Do not run the scans at the same time.  They can take some time, so start an and then go for a non computer chore for awhile.

If the scans does not solve the problem (and they can't, because the actual malware file has already been processed), then download and run Autoruns.  Click on the "Connection" tab and look in the column 'Image path' for the dll named in your error message.  If it is not displayed in the connection tab, click the "all" tab and use the file > search tool.  A characteristic of the search of Autoruns tool is that you must move the selection under the element line "found" before you "Find Next."

Once you find the line with the file in question, either "delete" or (if you want to be safer) uncheck the box.  The latter prevents the line running, but you can reactivate it later by removing the check mark.

Tags: Windows

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