Missing symbol of BlackBerry blackBerry Q10 Q10
Hi all. I've recently upgraded to a Q10. My carrier is EA in the United Kingdom (2G, 3G and 4G). The BlackBerry symbol continues to disappear from my Q10. When this happens BBM stops working. I called EE five times. Whenever they refresh the settings on their network. I reboot the Q10 and all is well for a few hours. BlackBerry then disapperars again and BBM symbol no longer works. EA says now there is a problem with the network BlackBerry and EA can not help. Personally I don't think anyone EE understand the problem. Does anyone have any suggestions please? Thank you very much.
Hello and welcome to the community!
With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should translate a message from your BB... Please wait just before moving on to the next step):
1) register HRT
- KB00510 How to register a BlackBerry smartphone with wireless network
- Please wait message "registration" happen
- Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
- Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
- See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.
I hope that will move things again for you! If no, then climb you with your mobile service provider... they have access to a path of degenerate formally to BlackBerry if they cannot solve your problems. Consider... you pay 100% of your services, making them responsible for 100% of your official support, regardless of whether the problem is BB or EE EE.
Tags: BlackBerry Smartphones
In fact, I missed my bbm contacts, after when I bought a new dievice, called "BlackBerry Q10"
my old camera, it's called 'BlackBeery Bold 9900', and I sold it. So, after that I used my new camera and I open bbm and connect to my email and password, after that I've found my bbm contacts!
So I do not know why?
Can you help me please?
Any body know
What I would do... ?
last month my Slovak Telekom carrier launched the 4 G/LTE network in our country (www.telekom.sk/english/press-center/press-releases/slovak-telekom-launches-first-nationwide-4g-lte-n... I would use my BB Q10 (SQN100-3) in the 4G network, but my Q10 is not supported yet (network, 4G mode is missing). When will be Q10 supported? Who or what does the 4 G/LTE features depend on? The mobile operator or BlackBerry?
you reason that Q10 supports all frequencies of Slovak you mentioned. It wasn't a problem with the support of frequencies. There is the problem that LTE setting has been disabled in network mode prior to may 2014. With the last OS update released 10.2.1.3175 in the end of may, 2014 is already active LTE in the network mode menu. LTE Slovak Telekom is available November 2013. This means that I wasn't able to use LTE Slovak Telekom for 6-7 months due to the LTE capability disabled in the network menu with Slovak Telekom SIM card on my Q10. I think it's a lot of time waiting for an update to the carrier. It's finally ok
Is a small question, possible to sync my Blackberry Q10 with Blackberry via Bluetooth connection?
Or I can do this only through the USB cable and WiFi?
Historically, it was hit and Miss. If your computer uses the "widcomm" bluetooth base drivers it can work. If your computer is provided vendor bluetooth drivers (toshiba or other drivers of the brand) then it probably won't work. BB software has always required that the base of windows drivers so that the bluetooth work. Even if you manage to remove the vendor provided drivers and use the base drivers you lose some of the advanced features your vendor provided drivers support.
I do not own the Blackberry device, but my father and I think he did something wrong. He asked me to write to you to help you, because he can't use his device because it deleted the Blackberry account. On October 23, he bought Blackberry Q10 and on 26 October, he deleted an account (he had some problems with the reception of e-mails and he thought that it might help). He also said that the problem might be related with Blackberry Protect. What can I do to make him his device working properly?
Greetings from Poland and thanks for any help.
You can try. I don't think he'll do good. Why BlackBerry would be to blame when they provide a big warning that says do not remove the BBID if it is connected to a device?
My Q10 is having this problem:
It seems to me that I have to delete my bbid which was used for my old BB and make sure I use a new from scratch, so lose all my contacts etc.
How can I do this
Please help someone because I'm so desperate to stop having BBM Manager of temporary error every day, so far the only way I can get around this is to keep to restart or take out the battery. Whenever he wipes my cats and is usually really irritating.
any help would be much appreciated - thank you
Welcome to the community of BlackBerry Support Forums.
Thanks for the question.
Follow the steps in this article to change your BlackBerry ID on the smartphone BlackBerry Q10: www.blackberry.com/btsc/KB26694
Remember to create a backup of your data in BlackBerry link that all data will be erased.
Let me know if you have any other questions.
See you soon.
Just got a BlackBerry q10 and discovered that every time that I upload an image on the bbm screen is always blurred.
Like what would be the issue and how can I sort it?
How big are the files that your download of the BBM display?
BBM automatically resize images exceed a certain limit.
Is there an option to auto on/off on bb Q10?, if not, then is it possible in future updates?
Welcome to BlackBerry Support Community Forums.
This feature is currently not available in the smartphone BlackBerry Q10; Sorry, we can not comment on the new features of the new software.
Let us know if you have any other questions.
When I have an app Androd open I like to hide the toolbar, but I don't know how go back an impression of the page with the toolbar opening. I know what to do but I can't do work in all is a video showing how or can someone say how to?
I had the same problem - the gesture (swipe left/right) is correct, but I guess you drag too far up. Stay in the bottom quarter of the screen.
And as usual, as soon as you know what to do, you need a bit of practice and suddenly, it is quite normal to swipe this way... (and you wonder why he didn't is not supported in the native BB applications )
It saddens me to know that my BlackBerry Q10 does not support most of the applications that I used on my previous 9900. And to be honest, I've always used all BlackBerry bold made and have always been a big fan. If I can move to the iphone 4, 5 and currently 5 ive always ran out of typing on a BlackBerry and this is what made me bought Q10...
Why cant you just have it support most of the applications? focus on trends instead of going to halfway? I mean, I would buy all of the bold in the future and the Passport will be beautiful too... but... go a step ur close to ios and Android... Why not throw some * bleep *?
And it's not BlackBerry who decides what apps will be build on its phones, is application developers who decide for what platforms they will develop. If it was BlackBerry, all applications in the world would be available for BlackBerry phones.
See you soon.
After Update OS today using exit #10.1.0.4181 all my text messages have been merged per person per day.
I can't open / read these discussions more except the last answer. Is there a way to get back to the way it was before? (all cats are readable)
Hello, unfortunately my blackberry q10 has poured on with soup/stew, so far, the steps I took was to get out of the case, wash the soup it, remove the battery and spread to all parts to dry up. Nevertheless, I would like to know if there are additional steps should I take before turning on again. See you soon!
If moisture got in the phone, you'll want to seal the battery in a bag of rice uncooked for 4-5 days minimum. If any moisture got in, make sure that all components (battery, SIM card, multimedia card) are dry and reassemble the phone and use it.
See you soon.
This is the second time that happens in 2 months!
I take photos and videos with my Blackberry Q10. The next day, I take a quick glance: everything is removed! All that I've got are a couple of old photos and 3 photos transferred from my computer.
All my videos are deleted.
I have had no updates on my phone, I don't download anything new in the last few months.
I'm not at full capacity on my phone... So, it does not remove himself because there is no more available space.
I don't understand!
My music is intact...
The last time this happened, I deleted my music and it recharged. I found myself with duplicates of different songs (weird, right? Since I deleted the entire folder). After I deleted duplicates, all my reappreared photos and videos! MAGIC!
Did not this time...
POP! FINALLY found the problem!
It's a problem of contact with my SD card! Sometimes, the phone detects, sometimes is not
I received my photos and videos - I immediately made a backup and now I go to the repair shop!
Thanks for your help!
I have my phone Blackberry Q10 now for 1 month, and since a few days the problem has turned up, randomly Blackberry companion light automatically. Sometimes visible through the open window, App - but sometimes also without this, but you recognize because the keyboard no longer works. This can happen when you type a message.
The wizard then opens whenever I press the power button to lock the display so that the screen doesn't lock.
In all this is very annoying and makes the phone in time allmost impossible to use.
The solution only little time that I found is to close the wizard via the app Manager, but then it starts itself after maximum 1 h and the problem continues. I tried to disable all the functions of the wizard, but it does not help.
I would be very happy for any help with this problem. For example, is it possible to delete/disable the wizard?
PS: OS Version is newly updated to 10.3.2.2836, but the problem existed before the update
Welcome to the BlackBerry Support Community Forums
Have you tried pulling the battery for a few minutes?
If it does not please re install the software via BlackBerry link but make a backup first if you want to keep your data.
Please and tell me how I can stop my blackberry Q10 to call my last called number on its market image and capture its on. Is the way I can remove the application call and camera in the normal hub? Help, please
Assuming that you carry in your Pocket?
Press the top button to turn the unit standby before you put it in your pocket.
And, he doesn't carry in your pocket, another way.
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