Missing the installation window
Hello world
I get the following in a pop-up box "random" error message
2Windows Installer
"The feature you are trying to use is on a network not available nokia multimedia common components resource 2_7_69.msi.
I think it's related to outlook, but not sure.
I don't have a nokia phone more, I tried to reinstall the software of nokia, which didn't work so I deleted it again.
I also ran a repair on outlook, but that doesn't seem to help.
This popup is relentless, so far it does not make me something but he appears every two minutes.
I'm on windows 7 64 bit with office and outlook 2010
This problem could affect my profile get corrupted, so I'm running in a new profile.
Can someone advise
Thank you
Ivor
Hi Ivor,
Thanks for posting your query in Microsoft Community.
I understand that you receive this error message and I appreciate the efforts made to try to solve the problem. Let me ask you a few questions to understand this issue;
- You receive this error while you are connected again profile?
- Since when you receive this error message?
You may receive this error when some of the patches file of Nokia rest still in the computer and these files are corrupt and conflict with other applications. Let's try the methods below and check.
Method 1: Start the computer in safe mode
Refer to the: start your computer in safe mode
Method 2: If you do not receive this error in safe mode, perform the clean boot in order to avoid this conflict.
Put your system to the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.
How to perform a clean boot in Windows
Note: see 'How do I reset the computer to start normally after a boot minimum troubleshooting' to reset the computer starts normally after troubleshooting.
Method 3: If you no longer use Nokia applications, you can uninstall the programs & features.
Click Start and select Control Panel
Click on programs & features
Search for any Nokia Software that you no longer use
Right-click on the application and click on Uninstall
Restart the computer when you are finished with the uninstaller
Now, if it please try above methods and let us know the status, we will be happy to help you further.
Tags: Windows
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