MKS 925 transducer - able to read but not write.

I have labview code running that communicates with the two transducers MKS 925 regularly pulling their transcripts once per second.  He has stopped communicating recently and I was at a loss to identify the breakdown in communication.

I opened NOR-MAX to test the separately from the program's communication and checked it is a failure of communication there as well.  I plugged in a PRD900-12 and confirmed the transducers can communicate with other devices, but not with the computer I'm on.

With the help of the PRD900 I tried to send a signal to test for labview and with success has received it, but still have the error message: "error reading VISA operation: (Hex 0xBFFF0015) timeout expired before the operation is complete."

I confirmed that I use the right address for the PRD controller and transducers.  I also checked and made sure that the right com ports.  The "write" command I send must change the address on the transducer or the controllers and it doesn't.  I am able to change the address from other devices via a serial line, but not through communication NIMAX and not through my labview code.

Because writing orders do not work, the transducers/controller never taken trouble to answer and I get timeouts on my reading.  I am new to both labview and NEITHER so I don't know if there is an obvious mistake, I do and would love your feedback.

I have searched several times for problems to be able to read but not able to write and everyone seems to have the opposite problem, but in advance I apologize if this is a repeat problem answered elsewhere.  I'll be happy to provide more information if I left something that is necessary to solve the problem.

My settings are below:

COM10 device status:
------------------------
Baud: 9600
Parity: None
Data bits: 8
Stop bits: 1
Timeout: WE
XON/XOFF: OFF
CTS Transfer Protocol: OFF
Transfer DSR Protocol: OFF
DSR sensitivity: OFF
DTR circuit: OFF
RTS circuit: OFF

To show that I am using the right commands:

Hey kwauson,

I'm really sorry to hear that it still does not, but happy that we could help narrow down your search!

Good luck with your request, I hope that troubleshooting is fine!

Thank you

Tags: NI Hardware

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