Model HP DV6-1304

Hello

I have a Pavilion dv6-1304el model.
Two days ago the volume mute button, the volume scroll box and the wireless button.

Audio light changes color (red/white) when I activate the windows audio control, but the button and the volume scroll area still does not work.
In the same way, the wireless button changes color (blue/red) when the value of the device through HP wireless assistant c remains inoperative.
I've updated the BIOS with the latest version.
Have you any suggestions?
Thank you

Hello

Do a hard reset:

1 disconnect all devices and remove all USB devices and multimedia cards.
2 disconnect the power adapter, remove the battery and then press in and hold the button for at least 1 minute.
3 reconnect the power adapter (do not connect the battery), press the power button.

Verification is your problem is resolved or not.

Tags: Notebooks

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