monitor turns off not by the switch at the top. power cord seems loose at the back of the monitor. just need a

I have a hp w2338h monitor, running Windows 7 and I am unable to turn off the monitor through the top switch. The power cord seems loose in its connection to the monitor. Do I just a new cord or something else is necessary?

Thank you.

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Hello

Try to push the power cord firmly upward.  It should not move when it is completely inserted.

Try a reset of the monitor. Unplug the power cord from the monitor and hold the power button of the monitor for 30 to 60 seconds. Plug the monitor back in and it lights up.

Tags: HP Desktops

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