Months free service requires permission of credit card debit and charge of at least one month in advance

I got this email in my inbox today.

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I called to learn more about the free offer to join the creative clouds. So I have the cat first with Vinjar and after 30 minutes, he sent me two emails and sent me to the Adobe online support center. I presented emails in two places, as requested, but somehow, I lost the chat screen, when I hit enter.  So I called the number given in the email. They had to put me on hold for more than 15 minutes (consecutive) and they said that they knew nothing about the promotion. The representative asked me to send the e-mail. I asked why I couldn't give it the file number for the question already established with Vinjar. He would not go on the support site. It has reitterated several times that I had to send the e-mail. Then I do.  Here another 10 minutes of hold time and the representative told me that I needed to put my credit or debit card on file and have it load the first month and then I would get the free month. No calendar of 'after' was mentioned.

After talking King with his supervisor, he confirmed that I had to get a card that has 9.99 or higher I. He must get signed back to the top and get the month 'free. ' I asked to speak with the sales department. The representative said that it was in the sales department. I told her that I didn't have $9.99 or news on this debit card, that I was going to use until Wednesday. The supervisor told me that Adobe charge MUST a user at least one month of service before credit them with one month free.

I've been on a lot of websites that give you a free trial period, and if you need reload your card first, he might say in the fine print. You can read the fine print for yourself and determine for yourself if it is an illegal regime "bait and switch". If the email said back and you get a month free, then this free month should be no obligation required purchases. If you do not have to pay a month, discover you don't like, if you cancel the subscription, and then what? Lose 10 if your money for nothing? No, the staff should be better trained on the operation of these promotions.

MIchelle

HI Michelle.

Sorry for the inconvenience!

Since you are a customer of Adobe, Adobe sent you this special promotion.

The e-mail indicates clearly that this offer is for a limited period.

If you buy creative cloud for a month plan, we give you another free for a month after you call adobe and give the code.

Is not a free trial, but IT has promotional offer in which you pay for a month and get one month free.

Please let us know if you need any clarification on this.

Tags: Adobe

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