More HP Officejet Pro 8600 - Fax answering incoming calls instead of answering machine

I set up the fax on my new HP Officejet Pro 8600 Plus & the fax at the end past all test report & yes I used the good cable for the phone (the one that came with the fax) However when someone calls, the fax picks up the call rather than the answering machine.

Can someone tell me how to fix this please?

If you get only fax from time to time, I suggest to turn off the auto answer on the 8600, and when you hear the fax tone, * #123 to tell the fax machine to pick up. In this way, you can leave your answering machine like that and do not miss faxes.

Tags: HP Printers

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