More often than in other music Apple will not be broadcast on my iMac, but at the same time, it will be on my iPad

I am continually frustrated with Apple's music streaming on my iMac.  Looks like a song loads, but never gets started playing.  I always thought the problem was my internet connection, but lately I discovered that, although my iMac does not load a song, if at the same time, I use my iPad on my wifi it loads and plays immediately.  What is the problem with the music does not not on my iMac?

Hello Lucyskye,

Thank you for asking your question here in Apple Support communities. I understand you want to be able to play your music. I can't do anything without my music all day. Let me give you what I can to help you solve this and get your music to play on the iMac.

I don't want to bring music to Apple implemented correctly first. Apple's music composition only allows you to stream music from Apple on one device at a time, unless you have a family membership. Even if you have a family membership, you can still only broadcast on one device at a time by Apple ID. For this reason, I suggest isolate us the devices first and this test with the iMac.

1. exit the Apple music on the iPad. Please leave the app. You can do this by double tapping the home screen and drag the application to the top music. This article has the instructions and example pictures. Force a nearby application on your iPhone, iPad or iPod touch

2. restart the iMac.

3. If the problem persists, start the iMac in Mode safe mode and see if the load and play songs. (Although the speakers will be disabled, just visually see if she manages to go anywhere where it usually hangs up on. This article talks about fashion without failure: try safe mode if your Mac does not start-up

4. you want to then also to test in a Test user. This article helps with that. How to test a question in another account on your Mac user

If the problems remain and music will not play on the iMac in Mode without failure or user Test, then we want to stop the iMac. Back to the iPad, then click Settings > cellular and disable cellular data for a while. Make sure your iPad is only able to use a Wi - Fi connection and not able to access cellular data if the songs will not play on your Wi - Fi network. Then, open the app music again and try to play a song.

If the music will not play one cell time is off, the cause is some parameters with your wireless network. You can check this information for the most common causes of problems with home networks. First of all, make sure that you use a wireless network open as your home network. If you connect to a Wi-Fi as a school, work, or other business, the airport, a military base or a hotspot of a network type, it probably won't work because these types of high security and high traffic and high security networks. They do not have the necessary data back causing problems exactly like the one you are currently experiencing.

Do you use any third-party firewall (even on the router!), protection against viruses or proxies (which hide your identity on the internet)? Some security applications also do, but are called only for security or VPN. These few apps with names like Astrall or Webroot Secure Anywhere Antivirus, antimalware apps. There are literally hundreds of these applications that block the incoming ports that will not allow the function runs.

If you want to check that the port is open on your iMac and the network, you can use this article: port TCP test between computers and peripheral connectivity. Apple music uses port 80, and iTunes music sharing is port 3689. You can find a list of all the ports used by Apple here: TCP and UDP ports used by Apple software.

You can also find these two useful articles if you find that the problem is with your network.

Recommended settings for the WiFi routers and access points

Solve the problems between iTunes and third-party security software

Don't forget to turn your cellular data within settings > cellular on the iPad once you're done test. Just in case music plays in Safe Mode or the Test user, you work through this article to resolve the issue. Mac OS x: how to solve a problem of software.

Thanks again and have a great rest of your day!

Tags: Apple Music

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