Motherboard model H535 failure - the type of machine and the serial number invalid after replacement
Does anyone know how to set the new Type of Machine and the serial number after a motherboard for a replacement model H535?
The motherboard has recently failed on my model H535 (7 months after the expiration of the warranty - thanks, Lenovo). No local garage would agree to replace due to its nature of owners (thanks, Lenovo). I spent about four hours on the phone being bounced into back-and-forth between the many support staff (usually combined) Lenovo in sales, technical support, support of parts of IBM and various other departments (thanks, Lenovo), which one has suggested that I might have to try to find a motherboard on Ebay or Amazon for my computer in less-than-2-year-old. However, I finally get to someone at Lenovo, which has been able to sell a motherboard - for 2/3 of the cost of the original computer.
Now, I installed the motherboard, and it works. However, during each boot, I get a POST with two beeps error which reads as follows:
00CE error: Machine Type and serial number is INVALID
Start of manufacturing sequence is taken if no selection is made
I presume that the BIOS on the new motherboard must be programmed with the right Type of Machine and the serial number of my computer. I've read various things on the Internet about what to do, as updating the BIOS (I can not even find a BIOS under "downloads" of support for the H535 - thanks, Lenovo model), using WinPhlash (I apparently need one kind of BIOS ROM file to make it work, I don't have), getting a Lenovo hardware maintenance disk for my model (which apparently isn't available for other special people only me - thanks Lenovo), etc.
The waiting time for Lenovo support are ridiculously long, and almost every customer support person is ridiculously uninformed on the difference between one of their computer models, and even less their motherboards (thanks, Lenovo). I am amazed and extremely frustrated. It shouldn't be rocket science.
On a side note, I initially bought the computer from Staples with a credit card with extended warranty protection, which means I can get a refund for repair. Although the motherboard came with a packing list, no Bill has been provided by Lenovo, and I couldn't make them send one - or maybe even with success to explain what a Bill is (thanks, Lenovo).
Well, Lenovo support was useless, and any alleged authorized suppliers were in fact still suppliers or could help with my problem. But I was finally able to fix it myself. Once I found the right piece of software, it has been fixed in less than a minute.
My BIOS is by American Megatrends, and I discovered that they have a set of utilities that includes a called AMIDEDOS. It is intended for manufacturers to be able to change the strings of text stored in the BIOS for things like the manufacturer, product name, Version, number series, UUID, SKU number, family, etc., that is what I had to do. It is not intended for use by consumers, but it's there.
When I ran the "DMIEdit.exe" program AMIDEDOS (clicked and ran as administrator from 10 Windows) and click on "System information" from the list, I saw "Product Name | STRING | Invalid' and ' serial number | STRING | NOT VALID ". The other fields appeared to have valid entries. I double-clicked on the fields valid and changed their "H535 model" and the serial number of my computer, respectively and then clicked on "Update all" at the top.
Much to my surprise, he reported that he had successfully registered the new information. And, perhaps even more surprising is the fact that, when I rebooted, the double beep and the warning about the type of computer not valid and serial number have disappeared. In addition, the BIOS showed I had entered the new values, and the 'Manufacturing Boot Sequence' option (I understand can be much slower than a normal boot) had disappeared.
Again, I'm a little surprised simple it was actually solve the problem once I got the correct software, or Lenovo part nor American Megatrends apparently offers to the owners, and it took hours and hours of research and research to understand. Use this information at your own risk, however, as playing with BIOS apparently can lead to problems not easily solved. That said, the modification of these text strings seems relatively safe.
I will mention that I also ended up changing the method of "LEGACY" to "UEFI" boot in the BIOS after noticing that the selection.
Tags: Lenovo Desktops
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