motion of excessive hour glass; slow internet access

After Dec 2013 Patch Tuesday, I got annoying cursor activity in Firefox26.0, thunderbird and even a low rated at firefox25.  This Windows 7 after Service Pack 1.  I searched on the net without success.  However, this does not happen with Chrome.  I went to that temporarily.

I would like suggestions.
Also, not sure when occurred (patch or before) but internet access is slow - several minutes to connect even if Wi - Fi is enabled.  Is there any error logs that I can check?
Thank you, Jack

Hi John,.

Thanks for posting your question on the Microsoft Forum.

1. could you please give us the number of the update that was installed afterwards, you are faced with this problem?

Steps to read the kb article.

1. click on start.

2. type windows update in the search box.

3. now click View installed update.

4 find the number that has been installed recently.

2. What is the brand and model of your computer?

3 are you facing other problems outside internet access slow after installing updates?

I suggest you follow the steps mentioned in the link and see if it helps:

http://Windows.Microsoft.com/en-GB/Windows/why-Internet-connection-slow#why-Internet-connection-slow=Windows-7

Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Please answer back with more information, and the result of the proposed suggestion, we will be happy to help you further.

Thank you.

Tags: Windows

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