Moto G4 more 2 SIM not connecing 4 g

Hello

I bought a motorcycle G4 mobile more recently. I see that 4G works fine when I have the SIM card in the # 1 Slot. But when I have the same SIM card in slot # 2 sound using only 3G. My understanding is I should be able to select #1 or #2 of SIM 4 g SIM and the other will have to use the 3 G. But it seems that 4G only works when you are using SIM #1 and not SIM #2. Any help on this to activate 4G on # 2 SIM slot?

Thank you

Mani

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This is resolved and not a problem with mobile phone. The problem was the plan of data shared between the SIMs 2. The SIM that shared data based on the other only works in 3 G depending on the service provider. It's capture in their data-sharing service provided.

So while you insert a SIM card that has its own data plan, it connected to 4G in the SIM # 2 slot also.

Tags: Motorola Phones

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