Moto G4 more does not connect for Mac

You just bought a new motorcycle G4 to replace a Samsung S4

I have Android File Transfer on my iMac

When I plug the bike, I get the message "cannot access the storage device - if the screen of your device is locked, unplug the USB cable, unlock your screen, and then reconnect the USB cable.

Problem is the screen is unlocked!

I tried a few different cables. I also tried to connect the bike to my Macbook. Always the same question.

I also tried to connect to the bike with a commander - he can't see the structure of the files on the "phone.

There is no such problems with the Samsung S4

Someone at - it suggestions?

Daniel

After plugging the phone into a computer, drag down the notification on the phone bar and select usb. Change in charge at PSG. You can then have the Android recovery file transfer

Tags: Motorola Phones

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