Motorola sjyn0817a mouse bluetooth pairing issue

Motorola sjyn0817a bluetooth mouse pairing question. Initially, the mouse paired with my computer hp laptop dv4 but after 3 or 4 days, he stopped the match. my laptop recognizes the mouse but the mouse does not respond or doesn't work.

When I try to pair it with the blue botton of the mouse, orange/blue light on the mouse is blue and blinks several times after that he died and mouse does not respond.

support for Bluetooth on my laptop is Autostart with bluetooth radio disabled the laptop to allow him to saving mode. also uninstalled the mouse for some time and added back the Device Manager without result. my laptop is win7 home premium 64 bit.

don't know what else I can check?  Thank you for your help or suggestions in advance :)

Hello

  1. You disconnect your mouse and plug it in again to see if it solves the problem?
  2. Have you tried a different mouse to check if his mouse issue?
  3. Have you checked if the same mouse works in another computer?

Method 1: Check the setting sin Control Panel.

  1. Click Start.
  2. Select settings.
  3. Go to the control panel.
  4. Open the mouse.
  5. When the window opens see if "switch primary and secondary button" is checked or not.

If it isn't check, check that it and click on apply. In this way, you will make your right button as your primary button.

Now with the window of mouse, always open options, double click with the right button on the folder under the area "double click speed.

Method 2: Run the troubleshooter of material:

Open the hardware and devices Troubleshooter

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Method 3: Solve the Bluetooth devices

The problems with Bluetooth devices

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

For more information, visit the following link: -.

Change the settings of the mouse

http://Windows.Microsoft.com/en-us/Windows7/change-mouse-settings

If the problem persists, contact the manufacturer Motorola to improve assistance to this topic:

https://Motorola-global-portal.custhelp.com/app/chat/chat_launch/p_country_code/us/p_reference/moto_integration.php

It will be useful.

Tags: Windows

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