Mouse and keyboard do not work after you have connected the iPod

I don't have in my possession this maching XP yet as it is my niece.

When it has connected his iPod, the configuration and the keyboard work more fully. Start in safe mode did not help, she said.

Any suggestions for when I'll be at the computer?

Thank you

Hi dux.

You can check what are the other USB devices on the computer.

Often when there is a failure in one device in the USB chain, it can prevent the operation in other USB devices.

You can try the iPod in another USB port on the computer.

You can also remove a powered hub if one is connected between the device and the computer.

Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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