Mouse and keyboard do not work properly

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• Qosmio G30-163 mouse and keyboard does not work properly

  Hi all

  I installed an update of the firmware of the toshiba site. I think that the upgrade was for the dvd but am not sure. I just saw an available upgrade and installed. Stupid of me. The dvd drive has been previously not recording. If after installing the update of the firmware I has not restarted the machine. In the meantime, I forgot the upgrade and then I did to fix the error of dvd

  "Start the Registry Editor (start, run and type regedit and click on).

  Search for "UpperFilters" and "LowerFilters" (and "UpperFilters.bak" "LowerFilters.bak", if they exist) value under the following key in the registry and delete it:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  Exit the registry editor.

  Reset. »

  Now, after restart the keyboard and the mouse does not work. I can't go in safe mode because I can't press ok for the user login screen. I have attached an external keyboard, but it still does not work.

  I use windows xp, I have a lot of data. I can't do anything. If anyone has any idea please help me. The laptop is out of warranty. I'm stuck. Help, please.

  John

  S rally strange because I put t see a link between the firmware CD/DVD, UpperFilters and LowerFilters and the keyboard and mouse.

  This is first time that a removal of the upper and lower filters would undermine the functionality of keyboard and mouse. Which is really strange.

  Anyway, you are able to access the BIOS? If this isn't the case, then this is not good.

  First of all, you should try to save the data stored on the HARD disk in this case, I recommend to remove the laptop HARD drive and connect it using a USB HDD on another controller.
  This would allow you to save the data to another HARD disk.

  Put the removed HARD disk in Notepad, and then try to reinstall the OS from the Toshiba restore CD.
  I hope that this will be possible because I don't see another way to get the operating system again.

  Good luck by a friend

• When I work on my sys after every 15 min to 20 min my mouse and keyboard does not work

  Hi all
  Please can someone give me a good answer

  When I'm working on my sys after every 15 min to 20 min, my mouse and keyboard work not and totslly my sys cling...

  Hi Suresh,

  Thanks for posting your query in Microsoft Community.

  According to the description of the problem, it seems your keyboard and mouse stops working, and also Windows 7 crashes.

  I will certainly help you in this matter.

  1. What is the brand and model of your computer, the keyboard and the mouse?

  2 have had any changes made to the computer before the show?

  Please follow the methods.

  Method 1:

  Run the troubleshooter from the link.

  http://Windows.Microsoft.com/en-in/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2:

  Update the drivers for the keyboard and mouse.

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-in/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 3:

  Follow the steps in the link.

  Crashes Windows or freezes

  http://support.Microsoft.com/kb/2681286

  Using the windows-related issues feel free to post on the Microsoft Community Forum.

• sound buttons on my mouse and keyboard do not work

  My volume keys on my keyboard (winder aside microsoft x 6) and my mouse (logitech G9) does not work, I reinstalled it drivers but they do not seem to work (they use to work fine)! I tried Googling the problem but stil no response! mute my button on my keyboard works but will not work the volume up and down! someone knows how to solve this problem!

  Hi barry1980,

  Thank you for visiting Windows Vista Microsoft answers forum.

  You can perform a system restore on the computer to a date where the keyboard volume control button and the mouse was working fine. In addition, you can try to check with another keyboard and a mouse.

  To restore the operating system to an earlier point in time, follow these steps:

  1. Click Start, type system restore in the search box, and then click System Restore in the list programs. If you are prompted for an administrator password or a confirmation, type your password or click on continue. 2. in the System Restore dialog box, click on choose a different restore point and then click Next. 3. in the list of restore points, click a restore point created before you started having the problem, and then click Next. 4. click on finish. You can visit the link to the KB Article for reference: http://support.Microsoft.com/kb/936212

  You can also uninstall and reinstall the keyboard device driver.

  Uninstalling and Re installing keyboard driver from Device Manager:

  1. open Device Manager: Click the Start button, in the start search box, type devmgmt.msc and press ENTER. 2. in the Device Manager, on the left hand keyboard, click the PLUS (+) symbol. 3. under the keyboard, right-click on the Microsoft Keyboard to display the menu drop down. 4. in the drop down menu, click on uninstall. 5. in the dialog box confirm the device removal, click the OK button. 6. restart the computer and then install the Microsoft Keyboard driver.

  Please let us know if it helps.

  Thank you and best regards,
  David

• Mouse and keyboard does not work after sleeping on a laptop

  After awakening from a sleep of my laptop, my keyboard and mouse went crazy, pushing buttons at random on the screen, beep and completely freeze then both. I restarted my computer and got to the login screen which I was able to type in, then he connected and the keyboard and mouse do not work. I plugged in a USB mouse and the mouse that works very well. After some playing around, I got the keyboard works by accessing the control panel and change the speed at which the keys type and for some reason, this fixes the keyboard. However, I am still unable to get the mouse works.

  So three questions, 1 - what happened in the first place? 2 - why my keyboard was working to connect, but not once it really connected? 3. How can I get my mouse back?
  Thank you!

  Hi NicoleWood,

  You can read the folloaing articles and see if it helps.

  The problems of wake the computer from sleep mode

  How to troubleshoot performance problems with sleep, hibernation and resume in Windows Vista

  Hope this information is useful.

• Mouse and keyboard do not work at the login screen?

  Model: Dell Dimension E521 Windows 7 Ultimate
  My PC has no PS/2 slot.

  The keyboard and mouse work through the BIOS and everything until windows starts.
  Once my PC arrives at 'Starting Windows' screen, my keyboard and mouse stop working. (Their power lights and indicator goes out to Midway through the 'Starting Windows' screen)

  They do not work in safe mode, and I've already restored my PC before the problem of return to.  I tried most of the system repair options in the CD (they work here).  Nothing wrong with the hardware or start.

  May I ask if there is a way for me to restore the registry files and drivers without a clean cloth and do a reinstall customized windows 7?

  EDIT UPDATE: YES! Well, I finally got my PC in safe mode with work keyboard and mouse. I had to restore it when the keyboard and mouse worked always, then to restart and login. Once I connect I force shut down the computer before the keyboard and mouse stop working (peripheral installation failure). Then I run my PC in safe mode and it works.

  Currently back up my files, what should I do now to solve the problem? 1 AM edit: the issue has been resolved after much turmoil. It turns out that the keyboard and mouse working again now that I restarted my PC normally out of safe mode.

• How to fix this upgrade Windows 8.1, my mouse and keyboard would not work after the upgrade

  Good day, I recently updated my OS to Windows 8.1 from the store windows, at the end of the upgrade, I discovered that the keyboard and mouse to my laptop did not work again. I use a HP Pavilion 17, came pre-installed with Win8 and I don't really know how to solve this problem. I restored back the system to a previous date when it was working, at least to allow me use my PC but I get notification of upgrade HP. How can home, I solve this problem?

  Go to the HP support website and search for drivers Windows 8.1 for your specific model number. Also check the recent updates of Windows 8 pilot even if your PC came with Windows preinstalled 8.
  http://welcome.HP.com/country/us/en/support.html

  J W Stuart: http://www.pagestart.com

• mouse and keyboard do not work when you install windows 8 on MacBook

  Try installing Windows 8.1 in Bootcamp on MacBook retina 12 "Early 2015.  Created .iso .iso copied & Windows Support software for flashing the drive using Bootcamp Assistant.  Created partition and Windows 8 install starts. The first Setup screen opens etc. language selection display, however, the keyboard, trackpad, or mouse will work so not able to click 'next' to install full.  Anyone?

  1. are you ACO invites you to create Setup from USB? How many options you have on your main screen of the BCA?

  2. Please see https://help.apple.com/bootcamp/assistant/6.0/ for the process.

• Mouse and keyboard do not work after you have connected the iPod

  I don't have in my possession this maching XP yet as it is my niece.

  When it has connected his iPod, the configuration and the keyboard work more fully. Start in safe mode did not help, she said.

  Any suggestions for when I'll be at the computer?

  Thank you

  Hi dux.

  You can check what are the other USB devices on the computer.

  Often when there is a failure in one device in the USB chain, it can prevent the operation in other USB devices.

  You can try the iPod in another USB port on the computer.

  You can also remove a powered hub if one is connected between the device and the computer.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• mouse and keyboard do not work once the computer wakes up from sleep mode

  running Win7 64 bit

  Processor Intel core 2duo
  x 2 corsair 2 GB RAM
  ATi Raedon 4800 series gfx
  all the drivers are up to date.
  no idea why they don't work after the release of the mode not sleep? It is very frustrating as I have either stop whenever I'm done with the computer, or reset when it comes out of sleep mode.

  Oops, ok, so I disappeared for a bit there.

  Yes, I tried that as well.
  OK, so, this weekend, I flashed my bios. and that seems to have solved the problem (woohoo)
  for anyone else reading this, if you are not very savvy with computers, I would say DO NOT Flash your BIOS, but find someone who knows a little about computers to do it. If you do not Flash your BIOS correctly, it can damage your motherboard

• My mouse and keyboard do not work

  I spilled something on my touch mouse, there is no way to do anything get into the computer that CSA is triggered. Now nothing won't work, what happened

  Post edited by: emzie2k10

  Hello

  Unfortunately, it seems that there is an electronic failure after having split the water. Leave it for a while to dry out. However, I think you should contact the Asp (SAV). Sorry, dude, but water, coffee, juices are the, enemy, laptops.

• Mouse and keyboard does not not to login screen (Windows 7)

  As far as I know, an update of windows was held last night. When I try to log on to my office (gateway), my keyboard and mouse (Logitech M310 K520) do not work. I tried to connect in safe mode, but still no luck. I can press F8 before it connects to enter advanced startup options. I went in the selection 'repair your computer', and my mouse and keyboard work fine. I tried a system restore, run the Diagnostics, memory windows and tried several reboots, but without any difficulty. I have tried other mice, tried different USB slots, but all have the same problems. They work very well until what the login screen and then do not respond.

  Please let me know what are my options to resolve this problem. Would like to try more things on my own first of all, but I'm a bit of a novice in computer science.

  Hello

  I suggest to consult these links and perform the steps:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/mouse-and-keyboard-do-not-work-at-login-screen/7097129d-2a2d-4e13-b7ef-d51300b4acf8

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/mouse-and-keyboard-not-working-at-login-screen/4d759699-f514-4c1d-9ADF-a5724a3ad1e6

  I hope this helps.

• Microsoft Wireless Desktop Keyboard/Mouse 6000 V2 does not work properly.

  Microsoft Wireless Desktop Keyboard/Mouse 6000 V2 does not work properly.  The mouse does not allow me to use the wheel to scroll down to option and when I look at the drop down list, it does not keep list open.  It opens and closes the list immediately. He continues to return the list to the top of the drop-down list.  I checked the batteries in the keyboard and the mouse (replaced) resync'ed the two keyboard and mouse ports changed the receiver performed in and checked for update on both keyboard and mouse and have restarted my computer several times and it still does not work properly. I bought this Office Microsoft Wireless Keyboard and mouse 6000 V2 there are three 3 months and he can't take back to store because it has a warranty of 30 days of the store.  Help.

  Try it on another machine to ensure that it is not the lack of equipment.

  And make sure you have the latest drivers/software installed for him.

  Restore point:

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

  Do Safe Mode system restore, if it is impossible to do in Normal Mode.

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  http://www.windowsvistauserguide.com/system_restore.htm

  Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

  See you soon.

  Mick Murphy - Microsoft partner

• Trackpad and keyboard are not working windows 7

  I just installed windows 7 and I do the first set upward but my trackpad and keyboard do not work, I tried to use a keyboard usb and bot mouse still the same, any help?

  FC5 drivers are installed? You can find the drivers in the links on installing Windows 7 and previous versions on your Mac with Boot Camp - Apple Support .

• Keyboard does not work properly

  Hello

  I had trouble getting my laptop satellite to initialize. Recovery disks & pressing F keys weren't working so I decided to open the laptop to see if there are any loose connections. To my surprise, the laptop seems to work again once I had the USB keys and put back them in! Unfortunately, before that I did, I opened the keyboard and peeked inside.

  When I booted up and tried to use the keyboard keys half of their work and the other half seem to think that they represent two other keys for example if I type the letter 'E' I get '3' and '-' as a whole. After 5-10 minutes the entire keyboard will become totally unresponsive until I restart again. Of course, I think I've done something here because this problem since I opened the bottom of the keyboard. This could be a hardware failure I have caused or is anyway that this issue can be resolved without replacing anything?

  Thank you very much

  Tom

  Hi Tom

  Theoretically, it might be just a connection lost between the keyboard and the motherboard, but I'm afraid, it can be a serious problem of m.
  Maybe you have damaged the connector of the keyboard cable or something similar, and not the keyboard does not work properly.

  I think the keyboard needs to be replaced to check if only this part is affected