Mouse and keyboard not working only not to the login screen

Similar Questions

• TEAC sx-60 mouse and keyboard not recognized on my laptop but on my computer, it works fine

  TEAC sx-60 mouse and keyboard not recognized on my laptop but on my computer, it works fine

  It is the responsibility of the manufacturer to provide drivers.  If they are not, you will not be able to get from Microsoft.

• USB mouse and keyboard stop working after I have install Windows Update KB2913431

  After installation automatic Windows Update KB2913431 (Win 7 Enterprise), the computer seems to work very well, but my mouse and keyboard stop working.  The option of automatic repair after that start with F8 does not work.  He said that the error is "unspecified".

  The fool is that it has created a constellation of intermittent problems when I try other options to get these devices to function after the update.  The questions I will of unpowered USB ports, grateful Windows and install the drivers for USB devices, but then do not recognize their (and are not), random BSOD, restore points invalid system, random boot failure, which causes discs to randomly stop working properly, closed randomly , à... I think you get the idea.

  I think it must be a driver problem.  I passed through the Device Manager and uninstall all hidden devices.  I have updated the drivers for everything that has an update available.  I tried to disable all, but Microsoft services at startup and in the list of "services".  I've always been unsuccessful; However, when I can get it to successfully restore to a point before the update (none of the automatic restore points work correctly) it seems ok.  It will sometimes seem to work after I applied the update, but then go haywire shortly after.  I am convinced that it is not a hardware problem, given that the prior update restores (when they actually cross without failure) work very well.

  I went through countless articles in the knowledge base and tried all the suggestions I've seen, other than registry cleaners because I had a bad experience with this earlier.  I tried so many things that I lost count and the memory of some of them.

  I reached point is never install the update (an option that I prefer not to use) or creating a clean Windows install on another drive (an option that I prefer not to use, but I'm a little more friendly to).  I already started to back up files to prepare a clean install, but I reach out one last time before I pull the trigger.

  Thanks in advance for your suggestions you have!

  Edit: I thought I could include other system information.

  Motherboard: Gigabyte P67A-UMD
  -Drivers for integrated components:
  Related articles - USB:
  -Renesas Electronics 3.0 USB root hub
  -Renesas Electronics USB Host controller 3.0
  -Intel (R) 6 series/C200 Series chipsets USB Enhanced Host Controller - 1 26
  -Intel (R) 6 series/C200 Series chipsets USB Enhanced Host Controller - 1C2D
  USB root hub-
  -Generic USB Hub
  -Network:
  -Realtek PCIe GBE Family Controller
  Graphics card: NVidia GeForce 460 GTX (driver c. 332.21)
  Sound: NVidia High Definition Audio 4 x, Realtek High Definiton Audio x 1
  There may be a conflict here: the address of the Realtek driver is 00000201, which is the same address as * a Nvidia drivers.* *.
  Mouse: Logitech (MX518) G3 mouse optical - wired
  Keyboard: Keyboard wired simple Generic USB Dell
  All other USB devices are currently disconnected

  Thanks, but I tried to fix myself on a personal level - my IT Department is not hot.

  In any case, the problem was resolved after much googling - I took possession and renamed a bunch usb*.sys file in the Windows\System32\drivers folder, uninstalled items usb from Device Manager and did a scan for the hardware changes.
  This solves the problem.

• part of the screen lack sound as if all type of himself downplayed a little and does not use the entire screen

  I have a dell studio with vista, I shot it today and the far right 1/4 of my screen has disappeared, its like everything kind of himself downplayed a little and does not use the entire screen. I didn't change anything or add programs. someone has an idea?

  Hi musicwatkins

  
  Did you the latest changes on the computer?

  You can check if changing the resolution of the screen helps you solve the problem. See below for links-

  http://Windows.Microsoft.com/en-us/Windows-Vista/change-screen-resolution

  http://Windows.Microsoft.com/en-us/Windows-Vista/getting-the-best-display-on-your-monitor

   

  You can also check if the setting parameters of monitor, referring to the manual of the monitor will help you.

   

  I hope this helps.

• Mouse and keyboard not working only not with the ERD in Windows 7 and Windows 7 install disc

  I have a Dell XPS 8700.  I just did an upgrade to an SSD.  The DSS started once with no problems, then it wouldn't start.  I get an error message 1 MBR.

  If I do a F12, I am able to boot from the SSD drive and everything works fine, but if any process requires a reboot it will not work.  IE, windows update that requires a restart does not update because it cannot restart.

  To fix the MBR, use either the repair or install disk to get to the command line.  I have two drives and when I boot with them I get the initial screen of language/keyboard and mouse and keyboard do not work.  I have the keyboard and mouse installed in USB 2.0 ports, their was also in 3.0 ports with the same results.  They work fine until the disc over to install the files, and then they die.  I tried 2 different sets of keyboards and mice with the same results.

  I also tried to use the Dell recovery disk and it did find and supposed to solve a problem when I ran in the beginning.  But I still get the MBR error.  The disc is represented and it did not find any problems and I wanted to reinstall windows back to the factory.

  Suggestions as to how to get my mouse and keyboard work again with the repair and install discs would be greatly appreciated.

  Hi Navneet,

  Thank you for responding.

  Did you change the computer other than the upgrade to an SSD?

  Yes, I have, but that was before the SSD.  I upgraded the video card and added a 1 TB of HARD drive data.

  What is the complete error message you get on the MBR?

  The message reads as follows;

  "MBR 1 error.  Press any key to boot from floppy. »

  There is no floppy drive installed and I even tried to start with only the connected SSD.

  Are you an error code?

  No error code.

  As for changing the BIOS, I am not satisfied with messing with the BIOS, if this isn't an option.

  After thinking about this problem, I think that Dell has disabled somehow able to use disc repair/install "Windows".  I say this because they have disabled the ability to create a disk to repair Windows out of the Dell system and cannot create a Dell recovery disk.  Also because Dell has changed the MBR it wouldn't do any good to reset the MBR to the default value of Windows and the Dell recovery disk does not give you the ability to recover the MBR manually only.

  I decided that the best option was to do a clean reinstall of the OS, and that's what I did.  Everything works great for now.   It is a PITA, but nothing that I have not done before.

  Thanks again for your help...

  Mahalo,

  DEX...

• Keyboard & mouse not working not not at the login screen.

  I have Windows7 64 bit installed on my machine. I can't use my keyboard and USB mouse to the login screen. I tried to boot the system in safe mode, but I am facing the same problem here. When the login screen if poster my keyboard freezes and if I press num lock does nothing. My mouse stops on the login screen. I don't want to reinstall windows as it will scan all the settings I have on my machine. Is it possible to solve the problem without having to re - install windows. I tried to fix the problem using my installation disc, but I couldn't find the solution.

  Hi Philippe,.

  I suggest you to disable and re-enable the USB controller and check if it helps.
  
  Use Device Manager to disable and re-enable all the USB controllers. This allows controllers to recover the port USB of his condition does not respond. USB controllers represent the USB ports in Device Manager.
   
  To disable and re-enable the USB controllers, follow these steps:
  a. Click Start, type Manager of devices in the search box of start and press ENTER.
  b. expand Bus USB controllers.
  Note that you have to scroll down to find this point.
  c. the first USB controller under Bus USB controllers right click and then click on uninstall to remove it.
  d. Repeat steps above for each controller USB is listed under Bus USB controllers.
  e. restart the computer. After the computer starts, Windows will automatically check for changes on the hardware and reinstall all USB controllers that you uninstalled.
  f. check the USB device to see if it works.
   
  Also, try updating the chipset drivers on the computer manufacturer site.
   
  Thank you.

• Sculpt the Touch Mouse: mouse and keyboard not fully functional Center

  I bought and installed a Microsoft Sculpt Touch mouse. The Strip in the center of the mouse has three buttons by default assigned to the previous Page, click Middle and Page Down. I installed the mouse and the keyboard Center (v 2.3.188.0) to reassign these buttons but it allows to assign the button in the middle of the band. How can I redirect the other two buttons?

  Documentation for the mouse and the keyboard and mouse Center also says that I can assign macros to keys, but the mouse and keyboard Centre does not appear to include these options. How can I assign macros to my mouse keys?

  Thank you
  Tony.

  Hi Tony,.

  Thank you for the update on the question and sorry for a delayed response.

  If after reading the article you don't how how to reallocate the PageUp and PageDown button on the median strip, then in this case I suggest you get in touch with support of Microsoft Hardware team.

  Keep us updated on the issue.

  Kind regards.

• Mouse and keyboard Center shows only the keyboard settings

  I have Win7 64 bit and a Microsoft Intellimouse Optical USB. In the last update of IE, the Microsoft Mouse and keyboard Center shows that the keyboard for the configuration of the pushbuttons - MOUSE WITHOUT! When opening the mouse configuration directly in the Panel... only keyboard commands show! The mouse is a 4 button and is reduced to 2 buttons now. I have re-installed the mouse without result. Help!

  Hi Larimar,

  I see that you have some problems with the Microsoft keyboard and mouse after an update. I'll help you with this problem.

  1. What is the brand and model of the computer?

  2. What is the model number of the Microsoft key and mouse Panel?

  3. what security software is installed on the computer?

  4. that update was installed recently?

  Method 1.

  Run the troubleshooter of material and check.

  Follow the link given to open the Hardware Troubleshooter: http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

  Method 2.

  If you know what update has been installed recently, then you can uninstall or delete this particular update and check.

  Remove an update: http://windows.microsoft.com/en-US/windows7/Remove-an-update

  Method 3.

  System Restore: http://windows.microsoft.com/en-us/windows7/products/features/system-restore

  Important: System Restore will return all system files not as documents, email, music, etc., to a previous state. These files of types are completely affected by the restoration of the system. If it was your intention with this tool to recover a deleted file to non-system, try using a file instead of system restore recovery program.

  Method 4.

  You can update drivers and then try to install the update.

  Update a hardware driver that is not working properly: http://windows.microsoft.com/en-US/windows7/Update-a-driver-for-hardware-that-isn ' t-work properly

  Additional information.

  Support for Microsoft mouse, keyboards, LifeChat, LifeCam & more: http://support.microsoft.com/ph/7746#tab1

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• 23-1000 all-in-one Pavilion: mouse and keyboard stop working

  I had my all-in-one since end of February 2016 - bought at Best Buy local - touch screen pc works still but don't do me any good because the mouse and keyboard do not work after 3 months of excellent performance.  Both have new batteries.  Can be signal problem because I've set up wireless.

  Help - frustrated and have no idea what to do.

  Thank you

  Terry Anderson

  Hello @MaggiesMimi,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I read your post on the issue of the keyboard and the mouse.  I understand that they both stop working recently, and you have already replaced the batteries.  I can certainly help you with this!

  First of all, try to review the following document and let me know how it goes:

  HP PC - keyboard and wireless mouse troubleshooting

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Mouse and keyboard stop working

  I have windows 7 64 bit edition Home premium.  Intel I5 6 GB of Ram chip. Had this system for 3 years and no problem.  Today, when I myself post on someones facebook page all of a sudden my keyboard stopped entered the words I typed. did not work.   The mouse was working. I rebooted and it worked for a few minutes.  Then he stopped again.  I plugged in the keyboard to a different usb port and it started working, but then the mouse has frozen completely.  I put the mouse on a USB of Hung and it works for now.   My anti virus is so far - I even ran the Norton Patrick gum aggressively looking for problems and he came back with no risk not found.   Is there any type of virus which would attack the keyboard and mouse?  Did someone had experience with in the past?  I have not downloaded new software in a year so nothing new has been added unless there is an automatic update of windows.  Just checked and the last updated 2/15, a few weeks ago and today is the first time with the problem.

  Hi Carl,

  1. What is the brand and model of the mouse/keyboard/computer?

  2. do you get an error related to the question message/code?

  This problem might be caused by the virus, but this usually occurs due to drivers of bad/corrupt keyboard/mouse/USB host controller.

  I suggest you follow the troubleshooting steps for the mouse and keyboard from the Microsoft KB article and check if it solves the problem.

  Mouse, touchpad and keyboard with Windows problems

  http://Windows.Microsoft.com/en-NZ/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows#V1H=tab01

  Also refer to:

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISN

  Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

• Mouse and keyboard stopped working on Windows 8

  I have a laptop Sony Vaio model VGN-NS110E 2010 number middle. Since a few days ago my mother used it, and after it was closed and she turned on, the keyboard and the mouse do not work (the mouse wont even see on the desktop). (Yes, I tried to plug in an external mouse and keyboards, the computer won't even save) It seems that the keyboard does not work for a second before loading windows because I can press the NumLock key and the light comes on and goes off. But once windows starts loading, it stops working. The mouse and the keyboard also works if I get the computer start in recovery mode (the blue screen with the options to perform a system recovery, etc.). I can't the computer to boot in safe mode. And I tried to do a reset back a few days or a few weeks, and the mouse and keyboard still do not work. I'm guessing that the drivers are not loading, for some reason any. I guess the logical solution would be to do a factory reset, but my mom has all these bookmarks saved in his internet browser explorer, that she does not want desperately to lose. Anyone has any suggestions on how to fix or at least on the way to save somehow my moms stuff and if a reset?

  Hello Duane,

  Thank you for the update on the issue.

  If the keyboard and mouse does not work in one of the option, this means there could be a hardware problem is not getting detected so you may have to perform a refresh of your computer, but for this, there are also a working keyboard and a mouse. The best option that I can help you is to contact the manufacturer of your computer (SONY) or technicians who can check it physically and can reach to the root cause.

  Keep us updated on the issue.

• How do we uninstall Center microsoft mouse and keyboard when I can't find the entry so that it doesn't matter where

  I tried to install Microsoft and center mouse keyboard or intellipoint may I use one of my Microsoft Mice. They are both wireless and when I tried to install the center of the mouse and keyboard, I got a prompt that he neede to be uninstalled before it could be reinstalled. That's fine, but the entry is not found in the directory or the start menu. Same thing with the Intellipoint. A States there already an installed updated version or a previous version installed and must be uninstalled before you can reinstall. It's also the not found in programs and features or the directory or the start menu or the Program Files folder... You feel me again? How can I uninstall if I can't? I used the Microsoft fix - it for install and uninstall, but it asks for a code of product number 38 of the center of the mouse and the keyboard in order to uninstall. I am at a loss as the way which these uninstall at least that I get directions to the registry uninstall or the product code so it is possible the MS Fix - it.

  Hi, Julio99,

  Don't you see not peripheral compatible HID in one of these places?  Look in the Device Manager, programs and features/uninstall programs

  Have you used this MSFixit?

  Run the fixit and check.

  Solve problems with programs that cannot be installed or uninstalled

• Windows does not load the login screen

  Hello. I'm running Windows 7 on my laptop and when I boot it will not go to the login screen. The screen turns black with only the cursor showing. I also want to add that my computer did the same thing when trying to enter in safe mode. I don't have a disc of resettlement. Please help I need to access important information.

  1 you need to borrow an installation disc or a system repair disc [32-bit if yours is 32-bit, 64-bit, one if yours is 64-bit].  There is nothing that you can do without one of them.  Buy an installation disc if necessary - see Amazon reinstallation discs and note that these are inexpensive because you pay only one disk not a license.

  2. start the computer from the disk borrowed or purchased.

  3. restart normally and the problem should be gone.  The problem could never happen again.  There are other details of this in a computer running that Windows 7 does not start when force you the computer to shut down.

  4 once you are up and running then consider the steps recommended in why is my screen black when I start Windows 7 to reduce the risk of a recurrence.

  5 you can also search this forum for a black cursor screen as there is a lot of discussion on this issue.

• Accounts of users not listed is not on the login screen

  Hello

  Today when I tried to connect to one of my standard accounts on my Windows 7 computer, I received the error message "the user profile Service has no logon. User profile cannot be loaded. »

  By reading this, first of all, I tried to restart my computer to see if that would solve the problem. It did not work so I searched how to solve this problem and followed the instructions here: https://support.microsoft.com/en-us/kb/947215

  I followed the instructions on how to fix this under "Method 1"

  However, after that, the icons for other accounts on my computer disappeared with the exception of a single administrator account.

  How can I get the other user accounts is displayed on the login screen? Help, please.

  Hello

  See if that helps you.

  1 do a Safe Mode system restore to before the problems:

  http://www.SevenForums.com/tutorials/700-system-restore.html

  Enter the Mode Windows safe. Use the arrow keys to navigate and the ENTER key to select Mode

  http://www.computerhope.com/issues/chsafe.htm#03

  See you soon.

• Mouse and keyboard not working not

  Hi, I was recently infected with Antispyware Soft virus. In my attempts to remove it and done, so I had to restart my computer. After that my computer began to update its self, but when she had finished.  My keyboard touchpad does not work at all the only thing works is when I plug my keyboard and mouse to my labatop.  Do you not think that the keyboard and the touchpad is disable?  Its very annoying to type with the keyboard and use a mouse that does not belong to my labtop... My keyboard and mouse stop working 12 days ago... Is some how can I activate them?

  Hi Nekofoxy,

  1. What is the brand and model of the laptop?
  2. do you get an error message?

  Method 1
  Step 1: I suggest to start the computer in safe mode and check if you are able to use your keyboard and mouse.

  Start your computer in safe mode
  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2: If the keyboard and mouse works well in mode without failure, then perform the clean boot and remove the program that is causing the problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: follow step 7 of section of boot KB929135 to the computer in normal mode.
  
  Method 2
  Download and install the drivers for the keyboard and mouse on laptop manufacturers website.

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-in/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
  Note: Some computers have a touchpad disable and enable hot key for this purpose in the manual of the computer... Normally the lock keys with the combination of other keys.

  Turn off the computer (when the touchpad does not press the power button for 15 seconds, turn off the computer).

  Additional information:
  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398