Mouse and keyboard stop working

Similar Questions

• USB mouse and keyboard stop working after I have install Windows Update KB2913431

  After installation automatic Windows Update KB2913431 (Win 7 Enterprise), the computer seems to work very well, but my mouse and keyboard stop working.  The option of automatic repair after that start with F8 does not work.  He said that the error is "unspecified".

  The fool is that it has created a constellation of intermittent problems when I try other options to get these devices to function after the update.  The questions I will of unpowered USB ports, grateful Windows and install the drivers for USB devices, but then do not recognize their (and are not), random BSOD, restore points invalid system, random boot failure, which causes discs to randomly stop working properly, closed randomly , à... I think you get the idea.

  I think it must be a driver problem.  I passed through the Device Manager and uninstall all hidden devices.  I have updated the drivers for everything that has an update available.  I tried to disable all, but Microsoft services at startup and in the list of "services".  I've always been unsuccessful; However, when I can get it to successfully restore to a point before the update (none of the automatic restore points work correctly) it seems ok.  It will sometimes seem to work after I applied the update, but then go haywire shortly after.  I am convinced that it is not a hardware problem, given that the prior update restores (when they actually cross without failure) work very well.

  I went through countless articles in the knowledge base and tried all the suggestions I've seen, other than registry cleaners because I had a bad experience with this earlier.  I tried so many things that I lost count and the memory of some of them.

  I reached point is never install the update (an option that I prefer not to use) or creating a clean Windows install on another drive (an option that I prefer not to use, but I'm a little more friendly to).  I already started to back up files to prepare a clean install, but I reach out one last time before I pull the trigger.

  Thanks in advance for your suggestions you have!

  Edit: I thought I could include other system information.

  Motherboard: Gigabyte P67A-UMD
  -Drivers for integrated components:
  Related articles - USB:
  -Renesas Electronics 3.0 USB root hub
  -Renesas Electronics USB Host controller 3.0
  -Intel (R) 6 series/C200 Series chipsets USB Enhanced Host Controller - 1 26
  -Intel (R) 6 series/C200 Series chipsets USB Enhanced Host Controller - 1C2D
  USB root hub-
  -Generic USB Hub
  -Network:
  -Realtek PCIe GBE Family Controller
  Graphics card: NVidia GeForce 460 GTX (driver c. 332.21)
  Sound: NVidia High Definition Audio 4 x, Realtek High Definiton Audio x 1
  There may be a conflict here: the address of the Realtek driver is 00000201, which is the same address as * a Nvidia drivers.* *.
  Mouse: Logitech (MX518) G3 mouse optical - wired
  Keyboard: Keyboard wired simple Generic USB Dell
  All other USB devices are currently disconnected

  Thanks, but I tried to fix myself on a personal level - my IT Department is not hot.

  In any case, the problem was resolved after much googling - I took possession and renamed a bunch usb*.sys file in the Windows\System32\drivers folder, uninstalled items usb from Device Manager and did a scan for the hardware changes.
  This solves the problem.

• 23-1000 all-in-one Pavilion: mouse and keyboard stop working

  I had my all-in-one since end of February 2016 - bought at Best Buy local - touch screen pc works still but don't do me any good because the mouse and keyboard do not work after 3 months of excellent performance.  Both have new batteries.  Can be signal problem because I've set up wireless.

  Help - frustrated and have no idea what to do.

  Thank you

  Terry Anderson

  Hello @MaggiesMimi,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I read your post on the issue of the keyboard and the mouse.  I understand that they both stop working recently, and you have already replaced the batteries.  I can certainly help you with this!

  First of all, try to review the following document and let me know how it goes:

  HP PC - keyboard and wireless mouse troubleshooting

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Mouse and keyboard stopped working on Windows 8

  I have a laptop Sony Vaio model VGN-NS110E 2010 number middle. Since a few days ago my mother used it, and after it was closed and she turned on, the keyboard and the mouse do not work (the mouse wont even see on the desktop). (Yes, I tried to plug in an external mouse and keyboards, the computer won't even save) It seems that the keyboard does not work for a second before loading windows because I can press the NumLock key and the light comes on and goes off. But once windows starts loading, it stops working. The mouse and the keyboard also works if I get the computer start in recovery mode (the blue screen with the options to perform a system recovery, etc.). I can't the computer to boot in safe mode. And I tried to do a reset back a few days or a few weeks, and the mouse and keyboard still do not work. I'm guessing that the drivers are not loading, for some reason any. I guess the logical solution would be to do a factory reset, but my mom has all these bookmarks saved in his internet browser explorer, that she does not want desperately to lose. Anyone has any suggestions on how to fix or at least on the way to save somehow my moms stuff and if a reset?

  Hello Duane,

  Thank you for the update on the issue.

  If the keyboard and mouse does not work in one of the option, this means there could be a hardware problem is not getting detected so you may have to perform a refresh of your computer, but for this, there are also a working keyboard and a mouse. The best option that I can help you is to contact the manufacturer of your computer (SONY) or technicians who can check it physically and can reach to the root cause.

  Keep us updated on the issue.

• Carpet mouse and keyboard stop working after update of windows 8

  Separated from this thread.

  Hello, I'm having the same problem. However, those suggestions did not work for me.

  You can check the following registry key? :

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4d36e96b-e325-11ce-bfc1-08002be10318}

  To the registry for this key, in the right window, in the world is here, under 'Name', a LowerFilters and UpperFilters value?

  If so, for UpperFilters and LowerFilters, value which is listed under "data"?

  You can also check the following registry key? :

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4d36e96f-e325-11ce-bfc1-08002be10318}

  To the registry for this key, in the right window, in the world is here, under 'Name', a LowerFilters and UpperFilters value?

  If so, for UpperFilters and LowerFilters, value which is listed under "data"?

• Mouse and keyboard not working only not to the login screen

  Hi, I was recently infected with Antispyware Soft virus. In my attempt to remove it, my screen went black, so I had to restart my computer. Entering my login screen, I was unable to connect because my keyboard and mouse no longer works. I tried to start the safe mode too and they still do not work on the login screen. However, they work at the start of the BIOS. I looked around, but I couldn't find any option for Legacy USB drivers. I went to a few USB option and select [Enabled] and it still doesn't work to the login screen. I have no PS2 port, so I can't try it. I was also able to use my mouse and keyboard when you attempt a repair of the system to do a system restore, but that solves nothing. I am at a loss what to do. I hope someone is late, as I'll be gone tomorrow/more day late today. I am writing a computer laptop and unable to remember any care my office except the fact, it's Windows Vista.

  Hi HellMuT1,

   
  We recommend to use a different mouse and keyboard, then check the result. If the problem persists, try the following steps.
  1. Insert Windows Vista DVD.
  2. restart your computer.
  3. let the computer restart (boot) from the DVD.
  4. If you are prompted, press a key to continue.
  5. When you reach the screen install Windows, select your preferences in the language to install, time and currency format and keyboard or input method boxes, and then click Next.
  6. do not click on install now. Instead, click on repair your computer. The System Recovery Options dialog box appears.
  7. make sure that the appropriate operating system is selected, and then click Next.
  8. After you click Next, the System Recovery Options menu appears.
  9. click on command prompt.
  10. type devmgmt.msc and press enter
  11. on the window Device Manager, in the object list, expand mice and other pointing devices.
  12. make a right click the sub element and click on uninstall.
  13 expand keyboards.
  14. make a right click the sub element and click on uninstall.
  15. Type exit and press ENTER to restart the computer.
  16. remove Vista DVD and restart the computer to see if the keyboard and mouse works fine.
   
  Do the repairs to the system of Windows recovery environment
  I hope this helps.

   

  Kind regards
  Syed - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Mouse and keyboard not working only not with the ERD in Windows 7 and Windows 7 install disc

  I have a Dell XPS 8700.  I just did an upgrade to an SSD.  The DSS started once with no problems, then it wouldn't start.  I get an error message 1 MBR.

  If I do a F12, I am able to boot from the SSD drive and everything works fine, but if any process requires a reboot it will not work.  IE, windows update that requires a restart does not update because it cannot restart.

  To fix the MBR, use either the repair or install disk to get to the command line.  I have two drives and when I boot with them I get the initial screen of language/keyboard and mouse and keyboard do not work.  I have the keyboard and mouse installed in USB 2.0 ports, their was also in 3.0 ports with the same results.  They work fine until the disc over to install the files, and then they die.  I tried 2 different sets of keyboards and mice with the same results.

  I also tried to use the Dell recovery disk and it did find and supposed to solve a problem when I ran in the beginning.  But I still get the MBR error.  The disc is represented and it did not find any problems and I wanted to reinstall windows back to the factory.

  Suggestions as to how to get my mouse and keyboard work again with the repair and install discs would be greatly appreciated.

  Hi Navneet,

  Thank you for responding.

  Did you change the computer other than the upgrade to an SSD?

  Yes, I have, but that was before the SSD.  I upgraded the video card and added a 1 TB of HARD drive data.

  What is the complete error message you get on the MBR?

  The message reads as follows;

  "MBR 1 error.  Press any key to boot from floppy. »

  There is no floppy drive installed and I even tried to start with only the connected SSD.

  Are you an error code?

  No error code.

  As for changing the BIOS, I am not satisfied with messing with the BIOS, if this isn't an option.

  After thinking about this problem, I think that Dell has disabled somehow able to use disc repair/install "Windows".  I say this because they have disabled the ability to create a disk to repair Windows out of the Dell system and cannot create a Dell recovery disk.  Also because Dell has changed the MBR it wouldn't do any good to reset the MBR to the default value of Windows and the Dell recovery disk does not give you the ability to recover the MBR manually only.

  I decided that the best option was to do a clean reinstall of the OS, and that's what I did.  Everything works great for now.   It is a PITA, but nothing that I have not done before.

  Thanks again for your help...

  Mahalo,

  DEX...

• Mouse and keyboard not working not

  Hi, I was recently infected with Antispyware Soft virus. In my attempts to remove it and done, so I had to restart my computer. After that my computer began to update its self, but when she had finished.  My keyboard touchpad does not work at all the only thing works is when I plug my keyboard and mouse to my labatop.  Do you not think that the keyboard and the touchpad is disable?  Its very annoying to type with the keyboard and use a mouse that does not belong to my labtop... My keyboard and mouse stop working 12 days ago... Is some how can I activate them?

  Hi Nekofoxy,

  1. What is the brand and model of the laptop?
  2. do you get an error message?

  Method 1
  Step 1: I suggest to start the computer in safe mode and check if you are able to use your keyboard and mouse.

  Start your computer in safe mode
  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2: If the keyboard and mouse works well in mode without failure, then perform the clean boot and remove the program that is causing the problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: follow step 7 of section of boot KB929135 to the computer in normal mode.
  
  Method 2
  Download and install the drivers for the keyboard and mouse on laptop manufacturers website.

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-in/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
  Note: Some computers have a touchpad disable and enable hot key for this purpose in the manual of the computer... Normally the lock keys with the combination of other keys.

  Turn off the computer (when the touchpad does not press the power button for 15 seconds, turn off the computer).

  Additional information:
  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398

• Mouse and Trackpad stopped working with the update of Yosemite may 2016

  I have an iMac that I bought in December 2012 with a magic mouse and trackpad.  With the last update of Yosemite or work on so I have no way to enter anything in the computer.  Has anyone else seen or resolved?

  No way to re - start in safe mode?   If you can, this can help.

  To load your Mac in Mode safe, press in and hold the SHIFT key while it starts. You can now stop the SHIFT key when you see an Apple logo and progress bar. To exit Safe Mode, just restart your Mac without hold the SHIFT key.

  NB.  Google script.

• Mouse and keyboard only work in safe mode... why?

  Or work on restoring normal operation and all the images are blurred. Said one-stop two players work under ms - back! Someone help me?

  If it works in safe mode it looks like it's the drivers. because in safe mode, it uses only basic MICROSOFT DRIVERS... go in safe mode, go to the DEVICE MANAGER (right click on computer and click on MANAGE then click on allow or continue if prompted, and then click Device Manager).

  under the heading of the keyboard device, click on the '+' and then right click and uninstall all THE items in the CATEGORY of the KEYBOARD and click OK on all messages

  then

  under mouse/mice and other input devices , click on the '+' and then right click and uninstall all THE items in the CATEGORY of the mouse/mice and other input devices and click OK on all messages.

  Then

  Reboot and allow devices to relocate

• Z51 LENOVO MOUSE AND KEYBOARD NOT WORKING ONLY NOT AT THE SAME TIME

  I know this question has been asked before, but these solutions do not work for me.

  I just got my new Lenovo z51 80k60030us and I quickly put a game on it just to test the waters. has worked well. However, I can't move (using the keyboard) and look around (using the mouse) at the same time. I looked everywhere on the internet and realized that it was something to do with the 'follow-up to the Palm trees", but nobody has the solution for my specific problem of keyboard and mouse. When I try and change the options of the mouse on lenovo, it is grayed out. I tried everything to ungray it, but I have yet to succeed. help please?

  Try using a new generic Synaptics driver?

  http://www.station-drivers.com/index.php?option=com_remository&Itemid=352&func=FileInfo&ID=1602

• HP 9470 m Wifi and keyboard stop working

  I have a laptop HP 9470 m and it keeps a malfunction. Once I connect to my laptop and everything is started, if I move the laptop to quickly or set it to hard, WiFi turns off and the keyboard goes crazy. He began to write "QWERTY" if I'm in Notepad or in a text field, and most of the keyboard becomes inadmissible. I noticed that if I push on the right side of the keyboard the 'Shift', 'Enter' or the 'Arrow' keys, WiFi can turn back in response to each press. I almost feel the network card in the laptop is loose or the jury now all keys gets hit on the spot or something. This is a crucial issue because the laptop has become very sensitive to any form of movement and once it glitches, the laptop is useful and needs rebooted. All tips are appreciated, thanks!

  Hi NwCoder,

  Welcome to the HP Forums!

  I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I get to reading your post, that whenever you move too quickly, or the value down a little too hard, he's going crazy.  It sounds like you may have a loose connection. If the laptop is under warranty I would say calling the HP technical support. Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Plan of the site of HP Technical Support.

  If you are out of warranty, this is HP EliteBook 9470 m Notebook PC Maintenance and Service of Guide for your convenience.

  If you have help, or have any other questions, I suggest you post in the trade forums, since it is a commercial product. You can do to the Commercial Forum.

  I hope it's useful.

• Wireless mouse and keyboard does not

  I downloaded DriverHound, scanned and 73 drivers who need updates. I downloaded the new sand pilot went to automatic installation. Never completed facilities and the mouse and keyboard stopped working. No problem with the monitor. I put charges batteriesin the mouse and keyboard, deleted/replaced the USB connection without success.

  I'll send this to my laptop which is not downloading from DriverHound. Computer is h9 - 1270t.

  Hello new WDJ37,

  I provided you with the HP support document: using HP Support Assistant (Windows 7), who will explain how to use software that will automatically update your software and drivers from HP. I am also including a link to the HP Support Assistant so that you can download and install the latest version of the software on your computer.

  Please re-post if you need extra support. Thanks for posting on the HP Forums. Have a great day!

• Mouse and keyboard does not not to login screen (Windows 7)

  As far as I know, an update of windows was held last night. When I try to log on to my office (gateway), my keyboard and mouse (Logitech M310 K520) do not work. I tried to connect in safe mode, but still no luck. I can press F8 before it connects to enter advanced startup options. I went in the selection 'repair your computer', and my mouse and keyboard work fine. I tried a system restore, run the Diagnostics, memory windows and tried several reboots, but without any difficulty. I have tried other mice, tried different USB slots, but all have the same problems. They work very well until what the login screen and then do not respond.

  Please let me know what are my options to resolve this problem. Would like to try more things on my own first of all, but I'm a bit of a novice in computer science.

  Hello

  I suggest to consult these links and perform the steps:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/mouse-and-keyboard-do-not-work-at-login-screen/7097129d-2a2d-4e13-b7ef-d51300b4acf8

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/mouse-and-keyboard-not-working-at-login-screen/4d759699-f514-4c1d-9ADF-a5724a3ad1e6

  I hope this helps.

• The keyboard and mouse bluetooth suddenly stops working

  I asked this question before using Dell, but none of the answers provided.
  The keyboard and mouse bluetooth suddenly stops working.

  Given that this only happens when I'm online I make this question to the FireFox support.
  I have the latest version of FF:

  I installed the new BIOS and Shipset, but that does not change.

  Suddenly, the keyboard and the mouse do not respond and I have to restart manually.

  R

  FredMcD said

  Keep a log of when this happens. What did you do when...

  Check the batteries.

  Hello

  Thanks for the help

  Just for information:

  I downloaded a free software called "StartupBooster" and using this to disable or remove some programs, problems with the gel (Take on wood), is gone. In addition it also speeds up boot time.

  Concerning

  R