Mouse and wireless keyboard no longer works

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• ARC mouse and wireless keyboard to stopped working after update

  On Tuesday, my keyboard Microsoft's ARC mouse and wireless are busy to my desktop HP running Windows 7 Ultimate.  Since then, there has been a number of updates installed and the ARC keyboard and mouse are no longer works.  I got out my old clumsy Laser Keyboard 6000 and plugged in and it does not work this is how I write this.  But enter the Device Manager or the installed Microsoft keyboard application does not show the ARC keyboard or a mouse as even installed.  I plan to do a system restore, but I probably need security updates installed on 4/14.  Ideas?

  UPDATE:

  Thanks for the suggestions.  I would have thought than to simply unplug it disconnected and reconnected the cause would detect automatic to reinstall drivers, as suggested by @cookie7746 - but it was not detecting the keyboard and the mouse at all, even at the start of the system when only the BIOS is running.  Who told me I could have a hardware issue not only a software driver problem.  I followed him there down to a faulty USB Extender.  Not related to the software, but a hardware problem.  When I replaced the USB Extender that the connections for the mouse and keyboard of the CRA is well connected, everything works.

  So suggestion for those who encounter it: try restarting and during switching on, press the function keys that you use to enter the BIOS settings screen - it is usually CTRL/A or F10 or something - it will usually tell you in a message is displayed briefly that you start.  If it works, you know that you have a good physical connection and the problem is a Windows driver issue.  If this does not work, the problem is not with Windows - it's a hardware connection problem that can be caused by low batteries or dead in the camera (I had this happen to me) or something with USB connections.  Best suggestion at this point is to start eliminating things (like me) by unplugging it the USB Extender, I had these connected directly to USB ports on the computer.  With this process of elimination, you should be able to narrow down the problem.  Good luck!

• Pavilion 550-122nd: mouse and wireless keyboard do not work before Windows starts (10)

  The wireless keyboard and mouse (that came with the computer) do not work until Windows is started.

  I want to make a (ghost) image of my hard drive using the boot CD Norton ghost 15.0 (but it also applies to other bootable devices).

  When the CD boots and the program starts I have to click a button (OK / accept) to continue. At this point the wireless keyboard and mouse are not active jet. This is why I can't continue.

  Use a USB keyboard gives the same result (also not active at this point).

  Is there a solution / work around for this?

  Thank you.

  On the pilots seems plausible. Especially because on my laptop (older) with Windows 10 CD bootable (like Norton Ghost) don't Duke keyboard and mouse.

  I'll have a look at the new version of the BIOS and start looking for new tools that will accept my keyboard (and mouse).

  Thank you.

• I deleted the driver for the mouse and the mouse and the keyboard has stopped working.

  I had installed an updated driver mouse and mouse keep locking up. The Windows troubleshooting information indicates that I have to erase the disc from the mouse, and then reinstall the new mouse driver. When I deleted the mouse driver, the mouse and the keyboard no longer works.

  The computer is running Windows XP with Service Pack 3.

  The computer is one that I built several years ago.

  I tried the things:

  1. I tried the ALT, left SHIFT + Number Lock which is indicated as mouse keyboard operation who has worked in the past.

  Well it does not either from the keyboard is dead.

  2. I tried PS2 Mouse and a keyboard.

  3. I tried a keyboard and a USB mouse. The system shows new hardware found and he wonder then click NEXT to load the driver. No mouse, no keyboard, so no click.

  4. I can't get into the bios, because I can't hit keys to vector in the bios during startup.

  5. I tried to load the Windows XP disk, but the startup routine ask me to hit any key to boot from the CD.

  I have no mouse or keyboard control and therefore cannot respond to any action required by the system.

  Does anyone know a way to solve this problem?

  Solution of my wife - buy a new computer.

  Have a better solution for this problem?

  Thank you

  Bill

  Always try a PS/2 keyboard.  Maybe your PC is not able to access the BIOS, because the keyboard is USB.

  What make / model of the keyboard / mouse "kit"?

• Why the plugin mouse caused wireless keyboard to stop working on my Acer computer?

  I have an Acer with Windows 7 wireless computer. My wireless mouse is starting to wear and I had a plugin standard mouse to replace it. After the installation of the mouse, my wireless keyboard has stopped working entirely without warning. Could you tell me what went wrong?

  Hi WendyMurphy_904,

  Thanks for asking this question to Microsoft Community!

  I understand that you are facing problems with a wireless computer keyboard. Don't worry; We got some troubleshooting methods in order to get this fixed number.

  He would be grateful if you could answer these questions as well.

  (1) did you of recent changes to the computer before the show?

  (2) what is the brand and model of the keyboard?

  (3) is specific to a particular application question?

  To fix your problem, try the following methods one by one.

  Method 1: Mouse, keypad, touchscreen and keyboard with Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

  Method 2: chess answer problems related to the mouse or wireless keyboard http://support.microsoft.com/kb/838398

  It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

  Kind regards!

• Renaming of mouse and wireless keyboard

  I bought a used A1314 and Magic Mouse apple wireless keyboard to use with a Power Mac G5. Both are discoverable and paired and working very well but when I go into the preferences system and then select keyboard and mouse in the status area that opens both name boxes are empty and it does not show battery levels. I am not able to rename either if I go to Bluetooth and open it. This isn't really a problem because they work very well, it's just I want to name them. Someone at - it arrived through this to know how to fix?

  Thank you

  Open BlueTooth preferences, select the input of the unit, then CTRL - or RIGHT click and select Rename from the context menu.

• Wireless keyboard no longer works with Bootcamp that run under El Capitan

  I have an iMac 21.5 mid-2011 "2.7 Ghz, 12 GB with a Bootcamp with Windows 8 partition is installed.

  Everything that used to work very well.

  End of September / beginning of October, I installed El Capitan, but never checked Bootcamp as only a few client projects require me to switch platforms.

  A recurring job that needs to be updated with Windows apps landed on my desk today.

  So I started Bootcamp/Wiindows and everything seemed normal.

  My Apple Wireless Mouse mouse works but found, when I got to the Windows account login screen, that my Apple Wireless keyboard does not work with Windows more.

  I have read several threads on this discussion forum and tried the suggestions made by different people: the VMRAM reset, turn off the iMac and unplug the power supply, the keyboard in Mac OS X Bluetooth pairing. But no joy.

  Several responses seem to indicate that there is a software which can be downloaded in Windows that allow the keyboard is working again.

  However I can't sent the newspaper on the screen to reach the Windows desktop, because I need to enter my password or security number using my wireless keyboard.

  If I seem to be stuck between the hammer and the anvil :-(

  Are there bright and sensible ideas I can try to fix this?

  You have a wired keyboard and mouse that can be connected to the iMac?

• wireless keyboard no longer works when I changed the batteries

  my keyboard microsoft keyboard elite 1002 says she is low on battery.  I changed the batteries.  The keyboard was not working so I searched on bluetooth, did not find it and re - he added.  I let him choose the password.  I typed on the keyboard and press enter on the keyboard.  The unit now looks like being there.  But it does not work.  I tried to do these steps (remove and add the keyboard) 3 times.  What could be wrong?  The power of the battery shows as "good" when I checked in the properties of the keyboard.

  Hi ckcinc,

  You can follow this link & check if it helps.

  Resolve the failure of mouse or a Bluetooth keyboard to function

  You can also contact the Microsoft Hardware support for assistance.

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• USB mouse and wireless keyboard/touchpad cursor, lags and freezes

  Original title: cursor lag / freeze

  a system slow, very slow or cannot manage not to load the devices & printers, his noisy hard drive, excessive heat, mouse and keyboard lag / freeze

  constantly fight my wireless mouse and it's not the mouse itself. Tried to open my DEVICES & PRINTERS TO SEE what WAS PRINTING, and after waiting forever to make it load, it is still impossible to open? > NOTE: for the moment, my main concern is to understand what is happening with the mouse and keyboard on board pointer device

  SONY VPCEB (INTEL CORE i5) WINDOWS 7

  Help, please! Any help at all will be greatly appreciated!

  Thank you very much!

  scottyboy24

  Hello

  Your main concern maybe the mouse, but I'd be worried that all of the computer is about to fail. The hard disk should not make any noise and should not be excessive heat, or the slow loading of applications. Frankly, this looks like a pending hard drive failure.

  Not exactly the answer you wanted, but its my best advice. Back up your data and programs and seek to replace your hard drive. At the very least, I would have the computer checked out by a good reputation for service Tech. Sorry, but this seems to be hardware problems and not software problems, we are dealing with here.

  Let me know if this helps you.

  Kind regards

  BearPup

• mouse and wireless keyboard for KDL 50W800

  Looking to connect a keyboard and wireless mouse with my W800 model. I tried connect a microsoft wireless mouse but the TV does not recognize the device.

  Hello Twincam14, thank you for that bring to our attention. According to the specifications of the Sony TV a keyboard may not be compatible. The model number of your TV uses an application called TV Sideview instead.

  We recommend visit you:

  https://us.en.KB.Sony.com/app/answers/detail/A_ID/43421/p/61659, 62766,92867, 91640/c/65,66/kw/CLA...

  For more assistance, you can also check out the link below:

  http://www.Sony-MEA.com/microsite/Pakistan/section/support/

  If my post answered your question, please mark it as "Accept as a Solution."

• The mouse and the keyboard doesn't work do not after Windows 7 update

  I have Windows 7 Home Edition.  My CPU is the last Windows Update during the night, now the keyboard and the mouse do not work.  I rebooted and unplugged both several times.  I go back to my login screen, but I can't do anything from there.

  I prsume your keyboard is USB?  If you can find a friend who has an older keyboard with a PS/2 connector, you can try this, F8 again and select last last known good configuration.

  There is no updates yesterday in itself, because I have them on my PC (I hate the 2nd Tuesday of the month because I run around the House like a crazy woman by ensuring that 1 Vista 64-bit, 2 Server 2008 R2 64-bit, 2 Windows 7 32 bit and Windows 7 64 bit 4 are all downloading correctly and restart if necessary.) All keyboards and mice are works well here.

• Firefox continues to update. However, when I approve it, it keeps telling me its incompatible with mouse and wireless keyboard.

  I have a Logitech K520. I think that Firefox wants to upgrade to version 12.

  Due to the fact that I have not updated, my browser keeps freezing.

  I think that the message was showing the version of installed extension of Logitech you have in Firefox was not compatible with Firefox 12.0.

  This extension is not necessary.

  For example: http://forums.logitech.com/t5/Share-Your-Thoughts/Logitech-Device-Detection-Extension-for-Firefox-v5-0-and-for-FF/td-p/638722

  Yes, this extension of device detection on our support home page is used to detect your Logitech device for support purposes. The keyboard and mouse will stop not functioning.

• Satellite T130-16w shortened wireless keyboard no longer works

  Any advice would be much appreciated.

  Toshiba Satellite T130-16w Windows 7

  Several months ago, I deleted some of the bloatware factory on my laptop because of the downturn. I checked that all was not necessary before deleting, I think I might have made a mistake. Since then, I have used mobile internet. Today I came to turn on the wireless function + F8 key does is nothing more. The small menu without wireless/bluetooth does not appear. Without wire is currently disabled and I can't get it there.

  Wireless is enabled in the BIOS. In Device Manager, it appears under the name of work and active. The computer is by all means put in place to use it, I can't get the key to do something, so I can't activate it. Oddly, I turn bluetooth on and off separately, but not wireless.

  I updated the driver for the wireless, but the driver of the shortcut key is not anywhere on the site. I tried searching it elsewhere but he couldn't find for windows 7. Can I use the XP one, or the one of a different model of Toshiba? The T130 section just not return results.

  It sounds like the shortcut key is the question? Does anyone know where I could find the driver? Is it possible to turn on the wireless without using the function key (there is no switch)? As through windows? I have been trying to unravel for 4 hours and got nowhere.

  Thanks for reading.

  Post edited by: wl86

  Hello

  Win 7 requires Toshiba VAP (value added) installation for FN keys work.
  Visit the page of the Toshiba UE driver and you can find the VAP for Win 7 64 bit

  If you need the PPV for Win 7 32 bit, choose another series of the laptop and use the VAP released an another laptop.
  The VAP is not in the laptop series.

• Free manuals (PDF or other digital format) for the 2.0 wireless optical mouse and wireless keyboard 1027)

  Are there downloadable manuals for the wireless Microsoft keyboard 1027 & 2.0 wireless optical mouse? I had a pre-owned game with NO manual... I really want to use all these extra buttons... like the 'Zoom' slider!, but cannot associate the buttons/cursor with specific functions on my PC.  Help, please!  If anyone knows how to get the free manual please point me in the right direction!  (It seems that there should be a manual PDF out there somewhere!

  Thank you
  Chadmans

  Hi Chadmans,

  I suggest you to return the item to get manuals.
  http://www.Microsoft.com/hardware/en-us/downloads

  If the problem persists, I suggest you to contact hardware Support for assistance on this issue.

  http://www.Microsoft.com/hardware/en-us/support/contact-us

  Hope this information helps. If you need more assistance or information on this question, reply to this post. I'll be happy to help you.

• I have a new mouse and wireless keyboard, but I lost the software and never downloaded anything so what can I do? where can I find the software now?

  Please help me

  Hello

  If it was a Microsoft game download drivers IntelliPoint and IntelliType here.

  Microsoft - drivers
  http://www.Microsoft.com/hardware/en-us/downloads

  If another brand please visit the manufacturer's website.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">