Mouse ARC broke.

Similar Questions

• How to connect a mouse arc with transceiver bluetooth built-in internal instead of the packed original microsoft usb one?

  I looked all over the web, has not found an article about it? How to connect mouse arc ms via a built-in instead of the original ms one usb bluetooth transmitter/receiver? It is important to make it work without a usb transceiver, thank you. Help, please...

  --------------------------------------
  PC: Intel Centrino Wireless Bluetooth (r) 3.0 + high speed adapter with emulator bt ms can be seen in the Device Manager. (and OD)
  material: ms arc mouse.
  --------------------------------------
  PS: mouse already works with transceiver dual ms in my computer and installed the intellipoint software.

  I think that most 'Arc' mouse are not the Bluetooth mouse.  BlueTrack is the mouse "signals" used to move the mouse cursor.  It is not Bluetooth

• can I install a tactile mouse arc as well as my wireless 5000 mouse

  I have a wireless keyboard and mouse (Microsoft 5000), but to change my mouse to the arc touch mouse, which is also bluetooth.  I installed the hardware, but the mouse won't let go of the old mouse.  How to use the new mouse, with the older keyboard?

  Try to remove the batteries out of the old mouse and connect a new.

• How to use the Arc keyboard and mouse Arc using the same USB Transceiver?

  I bought a bow from Microsoft and Microsoft Arc mouse keyboard.

  Both devices come with their own 2.4 GHz USB tranceivers.

  I want to connect the keyboard and mouse to a transceiver.

  I can't find any instructions on how to do it.

  In comparison, my Logitech keyboard and mouse comes with software that allows me to pair several devices to the same Transceiver.

  How to connect the keyboard and mouse to a transceiver?

  P.

  As far as I know, you can do that.  If you want the keyboard and mouse on a transceiver, you buy a keyboard/mouse kit, commonly known as a desktop computer.

• Mouse arc Microsoft cancels regularly for 3 seconds

  I have a brand new computer, new installation of Windows 7, any new Microsoft arc mouse. Once an hour, the mouse will stop working no reason that I can determine. The blue light is on but the slider locks into place. No matter what I try, about three seconds later it starts working again.

  I tried everything from http://support.microsoft.com/kb/838398 and then some. Different batteries, different usb port, another wireless mouse. I said Windows leave economy only when USB hubs and reinstalled the drivers. There is nothing in the event logs.
  The funny thing is, I came across this particular problem with a logitech mouse on my old computer Win 7, and I don't remember how I solved it. Is this a symptom of the interference caused by something else in the room? A kind of device driver conflict internal? Any ideas?

  -Have you tried using the mouse on another computer?

  Not always easy, but I managed that today, and Yes, it does get on the other computer (also under Win 7). I guess that means there's a defective mouse and I should get a replacement. Thank you!

• computer does not recognize the touch mouse arc

  Hello
  I bought the arc touch mouse a few months back, and it worked perfectly for a while. He has recently stopped working entirely. The computer just doesn't recognize it when it is plugged. Ive tried the Fix, he asks, windows update, and plug it into a different usb port, but nothing does. In Device Manager, it has just the pad under the mouse.
  Thanks for any help
  See you soon

  Hello

  Were there any changes made on the computer before the show?

  I suggest you to refer to the article and see if it helps:

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  See the link for the drivers and software:

  http://www.Microsoft.com/hardware/en-us/d/arc-touch-mouse

  Let us know if it helps.

• Have mouse Arc & it worked great. Seeing of the battery turned red, so I replaced the batteries. He now works at all.

  Checked the batteries [tried 4 a different, just the green light]
  Drivers checked - updated
  clean the terminals of battery & mouse
  retailers for help - wanted to sell me another

  Open battery compartment. Make sure that the batteries are correctly oned to the device and have been inserted correctly in the holder. Plug in the appliance. Go to Device Manager. Check if the mouse is displayed.

  Try unplugging, removing from the Device Manager, rbooting ther computer and connect again.

  If all fails, look for the receipt and return it. If the store does not accept it, contact Microroft fand arrange a replacement.

  Tom

• Mouse Arc tooth BlueTooth can run on Windows 7 laptop?

  This is not a surface editing but when I click on my Bluetooth and search for a device, it does not find the mouse. The company said the required configuration is Windows 8, it is not compatible with back-ward? Can someone help advise? Thanks in advance.

  Most often when a device does not work, it is because the driver is damaged. Re-install a new copy should help

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1

  http://captaindbg.com/how-to-update-drivers-on-Windows-7/   (works on win 8 & win 10)

• Unable to connect blue tooth Arc Touch mouse for Macbook Pro

  * Original title: tooth blue Arc Touch mouse

  Hello.  I am trying to connect the mouse Arc Touch Bluetooth to my macbook pro Mac OS 10.9.5.  However, it does not appear in my bluetooth devices.  Is someone having a similar problem and has a solution?

  Thank you

  Hi Michael,

  I suggest you link and check if that helps.

  https://support.Apple.com/en-us/HT201806

  Note: Since you are using Mac OS, you can please check with Mac support for assistance.

  If the problem is specific to the material, you can check with hardware support. Check out the link for more information.

  https://www.Microsoft.com/accessories/en-us/products/mice/arc-touch-Bluetooth-mouse/7MP-00001

  Thank you.

• Arc mouse replacement

  My USB adapter mouse Arc has just broken.  The camera is not old (9-12 months), but I have more than the reception.  I can not find on the Microsoft.com site where / who to contact for advice the return or replacement.  Any advice will be appreciated.  Thank you!

  My USB adapter mouse Arc has just broken.  The camera is not old (9-12 months), but I have more than the reception.  I can not find on the Microsoft.com site where / who to contact for advice the return or replacement.  Any advice will be appreciated.  Thank you!

  Hello

  See the following article for this information.

  How to replace Microsoft software or hardware, order service packs and replace manuals:
  http://support.Microsoft.com/kb/326246

  Concerning

• The ARC mouse left button does not properly

  The other day, I bought a mouse Arc.  My right button works fine, but my left button does not respond unless I have push down hard and hold the button for one second.   Simple click, it translates the button press then to click but nothing happens.  I guess it's just a bad mouse and not a systematic design problem?

  * original title - Arc 'hard click' buttons *.

  Hello

  · Do you remember the latest changes on the computer before the show?

  · What is the service pack installed?

  Try the steps listed in the link below: troubleshooting failures in the response to the mouse or wireless keyboard: http://support.microsoft.com/kb/838398

• ARC mouse doesn't respond better after battery change

  I used my Arc mouse for about 3-4 months.  I replaced the batteries a couple of times during that period and had to be replaced again this morning.  The LED on the device still lights up green to indicate that it has a complete autonomy, and windows (7 RC, build 7100 64-bit) emits a sound, grateful that she recognizes the USB receiver and mouse arc also appears correctly in the window "devices and printers".  However, the cursor does not respond to the screen.
  I have tried all the USB ports on my computer, reinstalled the windows 64-bit version of intellipoint 7 and tried different batteries, but I still can't get the cursor to respond.
  The documentation on the site Web of Microsoft support said that the problem can be solved by re-synchronization of the device to my computer, but I am unable to find any kind of reset button on/inside the unit or on the USB receiver.  What is the best approach to adopt from here to make my mouse working again?

  Hello

  The mouse has the guarantee of 3 years and probably 90 days tech support from the date of
  1st action. Call 1-800-936-5700 needed support.

  Click on the link located at the bottom of this page for warranty info - watch here for 3 years.
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=114&active_tab=systemRequirements

  ARC Mouse
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=114&active_tab=overview

  Microsoft Hardware Support - Troubleshooting - drivers & Software - register - contact us
  http://www.Microsoft.com/hardware/en-us/support

  Online Assisted Support Options - Click Arc Mouse which is 1 on list now.
  http://support.Microsoft.com/select/?ln=en-us&target=assistance&C1=502&x=10&y=11

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Microsoft Arc Touch Bluetooth mouse dropped black plastic piece

  Hi, I brought a mouse Arc of Staples less then a year ago, unfortunately friction plastic (black room) fell and I can't find and the mouse does not move as well...

  is there a place I can buy these pieces of plastic?

  Hello Herprit,

  Thanks for posting your question on the Microsoft community.

  Thank you for your query details.

  To get help on any query related to material, I suggest you to contact Microsoft hardware support.

  Please see this link:
  https://www.Microsoft.com/hardware/en-us/support/contact-us

  Additional information:
  https://www.Microsoft.com/hardware/en-us/mice

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• Mouse Microsoft bluetooth arc (grey), questions about the reconnection

  Hi all

  I recently bought mouse arc Microsoft Bluetooth (new ERM one) to use with mobile society.

  I have a Lenovo T430s laptop, with windows 7 Professional.

  I have properly matched and works very well, however, when I turn off the mouse, when I turn on the PC, when you turn things on (working from that day is), mouse work / connect.

  IV ' e to manually remove the device and coupled again, then it works fine.

  You have no work around? Bluetooth is 4.0

  Thank you

  Carlo

  Hello
  Welcome to the Microsoft community. Sorry for the delay in responding.

  If you bought this Arc Touch Bluetooth mouse then I would like to inform you that it is perhaps not compatible with Windows 7 because it uses Bluetooth 4.0 technology. This could lead do not save the settings of the mouse and you will have to reconfigure again.

  How to check your device to see if it'sBluetooth active 4.0

  Additional information:
  Troubleshooting: mouse

  How to contact Microsoft if you have questions about your hardware device.

  Hope the information is helpful and let us know if you need additional information. We will be happy to help you.

• Microsoft Arc mouse recognized but does not work

  I have a Microsoft Arc mouse I got a few days before... I just got the possibility to use it today and when I inserted the dongle installed system drivers and device recognized as a mouse Arc... but when I moved the mouse nothing would happen... When I fold and re - open the mouse the green light for 20 sec. and then turns off again... and no blue light comes from the bottom of the mouse.

  I tried to install Intellipoint, nothing helps...

  Please advice!

  --

  b0iNg.

  Hi - I actually found the problem and the solution.

  The problem is related to the Microsoft Bluetooth power management feature. You must turn off the power for the bluetooth mouse management.

  Unfortunately, I discovered the issue after I returned the device to Microsoft. Given that Microsoft was aware of this feature, that I'm really surprised to see that:

  1. It is not mentioned in the manuals for the Arc Mouse
  2. He is not mentioned anywhere on the help of the advice provided by Microsoft
  3. He made public not much at all

  I bought a Logitech mouse - which had exactly the same problem, and that's when I realized it was a systematic problem. I kept digging and came across the answer that worked - disable power management.

  I'm surprised that it is not made more transparent - I see forums and others that it is a very big problem. Epic fail for Microsoft on this one.

  In any case, I hope this helps others!

  -Brant