Mouse pointer disappears on the second monitor

I have a laptop HP Pavilion TX2000, Vista Home Premium 64-bit, running with an Acer 17 inch flat screen as a second monitor.

After the awakening of fashion 'sleep' mouse cursor is no longer visible on the secondary monitor. The cursor is really active on this screen, because you can see different buttons highlite that you move the mouse, and if "Show location of pointer when I press the CTRL key," is checked in the properties of the mouse, you can see where the pointer is located, while the pointer is not visible.

This happens with the keyboard or an external mouse; with the monitor connected to the VGA on the laptop or the VGA of the docking station port. I have the latest video drivers. Vista is updated with SP1 and all other updates.

Strangely, if I have a Virtual PC window on the secondary monitor, the mouse cursor is visible in the virtual machine, but not in the screen space that surrounds the window of the VPC.

There seems to be many other people with the same problem, using different combinations of material. The ususal job is to allow "Pointer trails", that work somehow, but cause other problems such as stuttering and loss of the cursor in the text entry areas.

It is a real pain, because the only way to recover the pointer is to restart. I hope that someone here has a solution. The problem is also included in Windows 7.

fnotneyrod,

Although Microsoft works closely with many OEMs and parts 3d and worked by ensuring compatibility with hundreds of devices and applications Microsoft does not guarantee the functionality of these devices or applications. It is the responsibility of the OEM / 3rd party to provide drivers or updates for their products in order to make them work under Windows.

We recommend you to contact HP for help as this seems to be the associated driver compatibility.

Another option would be to test this situation under an environment 32-bit (many manufacturers offer more compatible drivers for 32-bit systems as they were longer).

Rami
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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