Mouse - touchpad and USB - HID - does not work properely on Satellite L40-139

The mouse is very unstable. Mouse touchpad both usb do not work properely, but the touchpad a little better. It happens that, even if the mouse using USB to the point does not move, while the left and right button are always react.

It is brand new computer (L40-139) with initially installed Windows Vista. How can I solve the problem?

It is very disturbing. Thank you.

Hello

have you ever tried to recover your machine, which means a complete reinstallation of your system? First: to exclude the material errors, you must perform this step, and if the error persists, then I suggest you to contact a service partner chartered for a checkup of material and a repair action.

If the problem occurs after reinstalling windows, visit the following link to find the closest to the ASP available in your country:

http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

Greetings

Tags: Toshiba

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