Mouse/trackpad problem

I've updated my new macbook el Captain update (not sure of the exact name) and it worked fine, but recently my trackpad just randomly stop move or leave me a click while I do anything. The whole system would be stuck on all the screen was on. The only way to stop it hold down the power button and sound happened very often recently. someone knows what to do/is this common? I'm very careful with my laptop so I know its nothing I did.

-Try to reset memory NVRAM/PRAM and SMC

MacIntel: Reset of the controller (SMC) system management

Subject of memory NVRAM and PRAM

-Try to start safe mode

OS x: what is Safe Boot, Safe Mode?

-Start to recovery and repair the startup disk

OS X: on OS X Recovery - Apple Support

-If it is repairable reinstall the OSX

How to reinstall OS X on your Mac - Apple Support

-If you do not have a backup using disk utility to restore the internal drive to an external drive, so that you can try to recover the data.

Format the boot disk and then do a fresh install of Mac OS x

This is the Office Mac Pro forum. I asked that your post be moved to the MacBook Pro laptop forum.

Tags: Mac OS & System Software

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