"Movie recording disabled" failure Message When recording HD on HDR-SR12

We have owned a Sony Handycam HDR SR-12 for many years and have had great success. Recently, when recording of sporting event of the child, suddenly received the message, HD Movie recording disabled". On the touch screen of Handycam, indicated that there is no space left on the hard disk, that is, 0 minutes. I was surprised, but deleted some old HD videos off the hard drive and continued. The touchscreen has indicated that about 120 minutes, the space was now left on the hard disk of 120 GB. I fillmed minutes more HD video and watched the minutes of the thin runoff from 120 to 119 to 118... then all of a sudden, the minutes of the end instantly went to 0, and I got the message 'HD Movie recording Diaabled' again.

Again I deleted some old videos and exactly the same cycle repeated itself.

I hooked my camcorder to my computer to see how much space was left on the hard disk of 120 GB. It shows that 34 GB are free 111 GB.

Do not know what is happening.  I contacted the Sony chat that had me to do two things.

1. press the reset button.

2. turn off the camcorder, remove the battery for a minute, then reinsert and power back up.

No procedure had no effect.  The agent suggested that, somehow, we have changed the operating system on the video camera software.  It is impossible because we have never done anything other than video to your device using PMB or PMH. Before signing off the coast, we have been sent a repair link that cited a lump sum of $300 + for a person to look at the camcorder. Which doesn't make sense.

Does anyone have an idea what is happening. We love this camera.  We would be very grateful for any ideas on how to solve this problem and to recover and record.

Thank you very much!

Rachedie,

  • Set the recording mode (REC MODE) in the camcorder HD AVC 5 M (LP) and check. See page # 68 of the Manual to set the REC MODE.
  • Transfer the recorded movies or pictures from the camcorder to a computer.
  • Format the hard disk of the camcorder. See page # 63 of the manual to find the steps of formatting the hard drive.

Note: Formatting the drive will remove all files.

If my post answered your question, please mark it as an "accepted Solution".

Tags: Sony Products

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