Mozilla said "your system does not meet the requirements to run Firefox ' but when I check the conditions, my system meets all.

I am using windows 7 on my hp laptop. When I try to update I get a message saying that I must have at least windows XP. Is there something else blocking my update? I tried the two update a download of the latest version. My current firefox is 13.0.1

Hi, please, do a right-click on the firefox icon, go to properties > compatibility, and make sure that firefox is not configured to run in compatibility mode (atm your useragent reports that you run windows 2000).
Thereafter, it should be possible to update.

Since your profile also show signs of unwanted software on your system, please run a full scan of your system with security tools like the free version of malwarebytes & adwcleaner, which are specialized in the adware and browser hijackers.
Fix Firefox problems caused by malicious software

Tags: Firefox

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