MP4 does not work in Windows Media Player

I'm working on a project that has videos on built-in slides.

When I save the project as a swf or exe file, it works fine. I need as an mp4. When I try to record it in a mp4, it works on a mac computer, but not on a Windows computer. I tried on Windows 7 and Windows 8. On Windows 7, I get a message saying "Windows Media Player has stopped working". On Windows 8, the message says "element not found."

Some Captivate mp4s works; others do not. I don't understand what the difference is. Videos seem to better operate the videos embedded in the slides.

I use 6 Captivate. I create projects on Windows 7.

Thank you

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I got it work. All I had to do was resize the project to a smaller size.

Tags: Adobe Captivate

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